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Website Help

If you have any problems with the site please read the questions and answers below, but if these don't match your query please don't hesitate to Contact us:

  • How do I navigate the website?
  • How do I use the search features?
  • Can I use keyboard shortcuts?
  • Is the website accessible?
  • Where do I report a technical fault or pages that don't work?

How do I navigate the website?

We've designed the homepage, the section landing pages and the navigation to make the website easy to use.

The main navigation - the links found on the left hand side of your screen - takes you straight to the main content of the website: Projects, Public Transport, Road, Rail, Water, Air, Environment, Publications & Stats, News, About us, Contact us.

In each of the sections you will find categorised and grouped links for that whole area. Simply click on any of the titles to access full details.

In addition, each of the pages feature secondary navigation - at the very bottom of each page - which provides direct links to supporting information: CareersContact usAccessibility, Help, Freedom of InformationTerms & Conditions.

Finally, you can also see where you are by using the "bread-crumb trail" - this the small text above the page heading showing your path from the homepage.

How do I use the search features?

There are a number of ways to search the website for specific information. The first way to search the website is to use the "Search" feature - this can be found at the top left of every page, just above the main navigation. Simply enter in the word or phrase you want to find then press the "Search" icon. You will then be presented with a summary of all the available information. Once again, find the page that interests you and click on the link to be taken through to more information.

In the event that you don't get any results try searching again, but try alternative spellings, or related topics e.g. for Forth Road Bridge, try "Queensferry" or "Fife".

There are a number of advanced searches in the website to help find specific information. These can be found in the Project, News and Publications & Statistics sections on the top of your page.

Can I use keyboard shortcuts?

The following keyboard short cuts are availiable from each page on this web site when used in combination with the ALT key:

0 - Home
1 - Projects
2 - Public Transport
3 - Road
4 - Rail
5 - Water
6 - Air
7 - Environment
8 - Publications & Stats
9 - News
 
A - Accessibility
C - Contact us
F - Freedom of Information
H - Help
J - Careers
T - Terms & Conditions
U - About us

Is the website accessible?

Transport Scotland is committed to producing websites and web resources that can be accessed by all users. Full details can be found on our Accessibility page.

Where do I report a technical fault?

The website is designed and tested to work on the vast majority of browsers, operating systems and devices. However, if you have any problems accessing the content please visit Contact us.

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