Business Analyst


£38,541 - £46,599

Closing date:

9 May 2021

The successful candidate will work in our Smart and Integrated Ticketing (SIT) team, the programme of which is at the forefront of emerging technologies for smart travel services in Scotland. Our projects deliver enhanced systems for national concessionary travel and public transport smart journeys, smart payment options, digital travel data and other benefits to passengers across Scotland.

By modernising and making access to public transport easier and more convenient, the Smart programme aims to encourage model shift to more sustainable transport and reduce car journeys, delivering against key Government objectives to lower carbon emissions and take climate action. The role is part funded by the Low Carbon Travel and Transport Programme under the European Regional Development Fund (ERDF).

This role will effectively support delivery of a wide range of projects that may typically use Waterfall and Agile approaches within the SIT programme road map.

Key tasks are to:

  • Lead development, drafting and management of business analysis key artefacts.
  • Understand Agile and Waterfall project methodologies and support project managers using those methodologies.
  • Deliver the full range of business analysis activities; from requirements gathering, mapping user stories and business process management etc. that will support delivery of projects within the SIT programme.
  • Establish good stakeholder relationships and robust understanding of SIT programme activities.

The current salary range for this role is £38,541- £46,599. It also attracts a £4,000 DDaT pay supplement after a 9 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review.


Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £2 billion per year. It is responsible, on behalf of Scottish Ministers, for overseeing the operation and maintenance of the railways and trunk road networks throughout Scotland, for transport policy, aviation, ports, freight and inland waterways, and for running the national concessionary fares schemes. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.

Find out further information and how to apply