Smart Systems Product Manager


£39,312 - £47,065

Closing date:

27 Sep 2021

We are seeking a product manager to join us to support delivery of national ticketing product services. This includes the new free bus travel scheme for under 22s, smartcard and mobile application developments, as well as improvements to the back office and transaction systems that are used by the majority of public transport operators, and public sector delivery partners, across Scotland on a daily basis.

By modernising and making access to public transport easier and more convenient, the SIT programme aims to encourage modal shift to more sustainable public transport and reduce car journeys, delivering against key Government objectives to lower carbon emissions and take climate action. The role is therefore part funded by the Low Carbon Travel and Transport Programme under the European Regional Development Fund (ERDF).

This post is part of a small programme delivery team, which works to agile and waterfall methodology to deliver complex projects. You will report to the Smart Systems Advisor to identify work priorities for the programme and wider concessionary travel unit, and be responsible for delivering smart systems product support, often across multiple workstreams.

Team activities range from large scale national projects through to smaller targeted tasks and your focus will be technical and systems aspects of not only the successful national concessionary travel schemes, but also alternative smart technology such as contactless payments, tokenisation, smartphone host card emulation, mobile apps, QR/barcode technologies, gamification and other evolving technologies to encourage and enable modal shift to more sustainable travel.

DDaT Pay Supplement: This post attracts a £4,000 DDaT pay supplement after a 9 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review.


Transport Scotland is the national transport agency for Scotland and is accountable to Parliament and the public through Scottish Ministers, with a budget of around £2 billion per year. It is responsible, on behalf of Scottish Ministers, for overseeing the operation and maintenance of the railways and trunk road networks throughout Scotland, for transport policy, aviation, ports, freight and inland waterways, and for running the national concessionary fares schemes. Transport is a vital feature of the Scottish Government's focus on increasing sustainable economic growth, and transport investments and policies have major impacts on the economy, people, and the environment.

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