Statement on Caledonian Sleeper new train delays

A Transport Scotland spokesperson said:

“The introduction of new trains often present significant challenges, however this latest delay is quite simply unacceptable.

“Given we are fast approaching the height of the tourist season, it is disappointing that many customers are as yet unable to fully enjoy the benefits of the new on-board facilities, particularly as bookings have increased and feedback has been positive where the customer experience reaches the standards we expect.

“While the Caledonian Sleeper team are working to correct train faults, the manufacturer CAF’s inability to supply sufficient suitable trains leaves no other option than for service entry to be postponed. The Highlander service will continue to run with existing trains until this this is resolved.”