Contact

Transport Scotland is based in George House in Glasgow and in Victoria Quay in Edinburgh.

Transport Scotland
2nd Floor
36 North Hanover Street
Glasgow
G1 2AD

info@transport.gov.scot

Complaints policy and process

Our complaints handling procedure reflects Transport Scotland’s commitment to serving the public. It seeks to resolve issues at the point of service delivery, and where necessary to conduct thorough, impartial and fair investigations of complaints.

Contact our press team

Our press team deal with all enquiries from the media, and offer an out-of-hours service for urgent media enquries