Accessibility statement for www.transport.gov.scot

This accessibility statement applies to the Transport Scotland website, www.transport.gov.scot.

This website is run by Transport Scotland. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some links do not have a name that accurately describes the purpose
  • some images in article content are missing a text alternative, or have a text alternative that does not describe the image
  • the website contains PDFs and Excel documents some of which are not fully accessible to screen reader users

Feedback and contact information

What to do if you cannot access parts of this website

If you need information on this website in a different format like large print, easy read, audio recording or braille:

email digitalcomms@transport.gov.scot.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Transport Scotland Digital Team

digitalcomms@transport.gov.scot

Contacting us by phone or visiting us in person

Find out how to contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Transport Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with WCAG 2.2 AA, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some links do not have a name that accurately describes the link purpose. This fails WCAG 2.2 success criterion 2.4.4 Link Purpose (In Context).

Some older images in article content pre-dating September 2018 are missing a text alternative or have a text alternative that does not describe the image, or text content in the image. This fails WCAG 2.2 success criterion 1.1.1 Non-text Content.

Content that’s not within the scope of the accessibility regulations

The website contains older PDFs and Excel documents published before some of which are not fully accessible to keyboard or screen reader users. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. All documents we now publish either conform to the regulations, or are published alongside equivalent accessible HTML content.

What we’re doing to improve accessibility

  • Technical issues identified will be added to a backlog of development to be reviewed and addressed. We aim to do this by [target date for completing remediation work].
  • We have transformed our internal publishing processes to cover accessibility checks and aim to ensure all content published includes an html version.

Preparation of this accessibility statement

This statement was prepared on 7 October 2025. It was last reviewed on 9 February 2026.

This website was last tested on 7 October 2025 against the WCAG 2.2 AA standard.

The test was carried out by Storm ID.

An automated evaluation of all pages was completed using Playwright and Axe.

Testing with automation, manual evaluation, code inspection, and using assistive technologies was completed on a representative sample of web pages. The sample consisted of the most viewed pages, an instance of each template type, and pages with a broad range of available interface components, as well as a randomly selection of pages.

Testing on a representative sample of documents was completed with automation, manual evaluation, and using assistive technologies.

Review with assistive technology was completed using the following tools and browsers:

  • NVDA and Chrome on Windows
  • VoiceOver and Safari on both MacOS and iOS
  • Talkback and Chrome on Android