Evaluation of the free bus travel pilot for people seeking asylum

The purpose of this evaluation is to determine whether the pilot has met its goals of helping people seeking asylum to attend essential legal and health appointments at a time when they are generally not allowed to work to support themselves and their families or to access public funds.

Information collected will be used to inform consideration of proceeding with this policy including future affordability and value for money and to determine if it has supported people seeking asylum to integrate into society in line with the Scottish Government’s New Scots Strategy.

Share your feedback

People seeking asylum

This survey closed on 31 March 2026.

We are aware that filling in a form in these ways may not be accessible to all and will supplement this approach with focus groups. We are also happy to receive any further feedback on the pilot to concessionarytravel@transport.gov.scot.

Organisations

As part of the evaluation, we are asking participating organisations to give feedback on the pilot. It should not take more than ten minutes.

• Questionnaire for Organisations