Thistle Assistance Programme

We all welcome a little extra assistance now and again, particularly when travelling alone. Thistle Assistance is an initiative to help you feel safer and more comfortable when using public transport.

You might prefer more time to get to your seat, or for the driver to speak more slowly and clearly. Thistle Assistance’s card and app let transport staff know in an easy and subtle way what extra support you’d like.

It is supported by all seven Regional Transport Partnerships, Transport Scotland, Transport Operators and various disability groups.

The Thistle Assistance card and app are free to use for anyone who needs it. You can use the card for one journey, or use it every day.

The card and app symbols and instructions encompass a range of disabilities and impairments. They are also useful during pregnancy, or if you have temporary mobility issues, when some extra thought and care are appreciated.

The app is downloadable for both Apple and Android devices and the card is available to anyone who requires it with no eligibility criteria required.

To find out more and request a card visit the Thistle Assistance website.