Amount Scotrail paid out through its ‘delay repay’ compensation scheme: FOI release

1.   How much Scotrail paid out through its ‘delay repay’ compensation scheme between January and September, as a total sum and broken down by calendar month?

2.   How many ‘delay repay’ payments Scotrail made between January and September 2018, as a total and broken down by calendar month?

3.   How many ‘delay repay’ payments Scotrail made between January and September 2018, broken down by route?

Full response and associated documentation available at:


Published Date 28 Nov 2018 Subject Mode of transport