Compensation figures concerning ScotRail Delay Repay Scheme: FOI release

You asked:

May I ask if the number of repay claims is how many claims made overall or how many claims were paid?

May I also ask if you could help with completing some of the data from 2018-19, period 8-13, that I have found gaps in please (table below)?


Full response and associated documentation available at:

Published Date 1 Feb 2021 Subject Mode of transport