Ministerial statement - Publication of the Passenger Focus Bus Passenger Survey 2014
Transport Minister Derek Mackay said:
“Bus services are an important part of the public transport mix in Scotland and provide a real alternative to the car, with 425 million journeys made in 2013-14. These latest survey results and high satisfaction rates are to be welcomed but they must also act as a key factor in improving our understanding of how services are perceived by customers, while also identifying areas for improvement.
“I want to see more people use our public transport networks. That is why this Scottish Government continues to work with users and stakeholders to see where we can improve funding and regulation. Operators and local transport authorities also have a key role to play in making services attractive enough to encourage even more people to get out of their cars and onto the bus.”