2. Performance analysis

View of the platform at Hairmyres Rail Station.

The purpose of this section is to provide a detailed analysis of the performance of the organisation in 2025-26.

Performance

Transport Scotland produces an annual Business Plan that sets out objectives for each directorate, aligned with the priorities of the National Transport Strategy (NTS) and our corporate commitment to put people at the heart of delivery. Performance against these objectives is monitored on a regular basis to track progress and support delivery. We continue to strengthen our approach to programme and portfolio management through the development and refinement of key performance indicators and milestones, supported by the Strategy, Performance and Analysis Directorate.

The NTS has a Monitoring and Evaluation framework, which highlights headline and secondary indicators that we routinely monitor and report on. Baseline figures were published in 2022 and, in 2024, we published our report, providing an update on the baseline position. The Strategy continues to be monitored with progress reports delivered every 3 years along with an update to the Scottish Parliament on the progress of the Strategy which is due by end of calendar year 2026. 

There are also a number of annual statistical publications, such as Transport and Travel in Scotland, which include some of the Strategy’s monitoring and evaluation indicators as well as providing statistics on many other issues related to transport.

The fifth NTS Delivery Plan was published on 18 March 2026. This outlined progress across a range of commitments under the four priorities of the National Transport Strategy, as well as contributions from Regional Transport Partnerships and local authorities.

The following pages detail the actions that have been taken to deliver commitments made in the National Transport Strategy.

Reduces Inequalities

Commitments and actions

  • Support delivery of concessionary travel and bus sector support by providing a managed payment service.

Action: We supported delivery of concessionary travel and the National Concessionary Travel Schemes for those groups who currently benefit, carrying out further policy development to consider better targeting of public funds towards supporting access to public transport for those who need it most.

  • Work with local authorities to ensure as many children as possible can access their free bus entitlement – cutting travel costs and making sustainable travel a more attractive option.

Action: As of 1 March 2026, over 289 million journeys had been made through Scotland’s free bus travel scheme for under‑22s, introduced four years ago. More than 80% of eligible young people now hold a National or Young Scot Entitlement Card.

  • Deliver a £2 million national pilot to support free bus travel for people seeking asylum. 

Action: The Scotland-wide pilot launched on 1 December 2025. During the pilot between 1 December 2025 and 31 March 2026, over 3,900 National Entitlement Cards were issued to people seeking asylum and over 332,000 journeys were made.

  • Deliver a pilot scheme for a £2 bus fare cap in one of Scotland’s transport regions, backed by £3 million in this financial year.

Action: We introduced a £2 bus fare cap pilot in the ZetTrans (Shetland Islands) and HITRANS (Eilean Siar (Western Isles), Orkney, Highland, Moray and most of the Argyll and Bute area) regions, rolled out on a phased basis in early 2026.

  • Consult on the smart ticketing and bus open data powers in the Transport Scotland Act 2019 and start to commence these.

Action: We are advancing integrated smart ticketing, guided by the Advisory Board’s recommendations, new legislation, and our 2024 strategy’s national delivery roadmap.

  • Complete the procurement and implement the next generation digital travel data services to ensure continued and improved journey planning information.

Action: Phased improvements to the Traveline Scotland website and app included accessibility enhancements, live vehicle tracking, a next generation data system for journey planning and disruption management, and alighting alerts for passengers.

Takes climate action

Commitments and actions

  • Publish the draft Climate Change Plan.

Action: In November 2025, the Scottish Government published the draft Climate Change Plan which includes 28 actions for the transport sector to support meeting Scotland’s new statutory carbon budgets.

  • Publish a renewed policy statement on reducing car use in Scotland, which will set a successor target for car use reduction aligned with the development of the Climate Change Plan.

Action: In June 2025, a renewed policy statement was published jointly with COSLA on reducing car use in Scotland, setting out the key next steps. A new target was set and a Regulatory Check on local road user charging powers within the Transport (Scotland) Act 2001 was commenced. This is included in the Climate Change Plan published on 24 March 2026.

  • Publish the analysis of the Transport Just Transport Plan consultation.

Action: Analysis of the Transport Just Transition Plan consultation was published on 30 January 2026. This highlighted that the final Plan should be more action-focused, that there needs to be greater consideration of the needs of vulnerable groups and those living in rural areas, and that improvements are needed to public transport to make it a viable and accessible option for all.

  • Deliver a higher proportion of zero emission vehicles on our roads, including growing the zero-emission bus and HGV fleets and support skills development to create transition support opportunities.

Action: £445,000 funding was awarded in 2025-26 to nine projects supporting skills development for HDV decarbonisation and transition workforce challenges. Projects include improving diversity in the workforce, addressing training requirements for Zero Emission HDV maintenance and promoting zero emission transport careers in schools. Project leads include the Higher and Further Education sector, Regional Transport Partnerships and private organisations. 

The Rural and Island Infrastructure Fund launched on 27 August 2025 and closed in January 2026. The full £4.5 million budget has been allocated with funding going to 138 projects, which will see 266 charge points installed across 151 sites by 31 March 2026.

  • Introduce a new pilot grant scheme to help households without off-street parking to install cross-pavement EV charging solutions.

Action: Pilot scheme launched on 28 August 2025 aimed at funding the installation of charging solutions in East Lothian, Renfrewshire and Perth and Kinross, with other local authorities expressing an interest to take part. Grants of up to £3,500 per household for solutions such as pavement gulley technology or pop-up bollards. The pilot scheme received 17 applications and £24,000 was offered in grants.

  • Provide up to £4 million to increase the shift of freight from road to rail through the Freight Facilities Grant, and a first round of funding will be introduced for the HGV sector to explore investments in decarbonised vehicles, charging and fuelling options.

Action: £3.4 million was awarded to increase the shift of freight from road to rail or water through the Freight Facilities Grant in 2025-26.

Helps deliver inclusive economic growth

Commitments and actions

  • Alongside the 2026-27 Scottish Budget, publish the Infrastructure Delivery Pipeline.

Action: The Infrastructure Strategy was launched for consultation in January 2026 alongside the Infrastructure Delivery Pipeline, which sets out the Scottish Government's planned programme of major capital investment, including transport. The transport projects included in the pipeline are aligned with the second Strategic Transport Projects Review (STPR2) and wider government investment priorities, supporting a coordinated and long-term approach to infrastructure planning and delivery.

  • Support the delivery of Clyde and Hebrides and Northern Isles Ferry Service contracts connecting island and peninsula communities in Scotland with the mainland.

Action: The Clyde and Hebrides Ferry Services (CHFS3) contract was awarded directly to CalMac Ferries Ltd, coming into effect on 1 October 2025, following conclusion that the award met the requirements of the in-house (Teckal-compliant) exemption under the Public Contracts (Scotland) Regulations 2015.

Both the MV Glen Sannox and MV Isle of Islay were delivered and are deployed on the CHFS network. MV Glen Sannox serves Isle of Arran connections but has also provided network resilience cover, including Oban-Barra connections. MV Isle of Islay will provide increased capacity connections to Islay and Jura (alongside services to Colonsay).

  • Deliver an investment programme for vessel replacement as set out in the ICP Vessels and Ports Plan.

Action: Business cases for infrastructure works at major ports were progressed. In 2025, the infrastructure upgrade works at Canna port and Uig harbour (terminal building) were completed.

Ownership of Ardrossan Harbour was secured through a shareholder directive (a formal instruction issued on behalf of Transport Scotland on behalf of Scottish Ministers) issued to CMAL to complete the acquisition from Peel Ports. This important milestone supports the long-term redevelopment of Ardrossan as the principal mainland port serving Arran and provides a platform for future investment in ferry infrastructure and services. The acquisition was supported by a Written Authority from Scottish Ministers following an Accountable Officer assessment.

Initial activity has focused on ensuring the harbour remains safe and operational, with CMAL meeting the ongoing costs associated with ownership, including security and site management. Further investment will be required once redevelopment plans are agreed and approved. As owner of the site, CMAL will be responsible for delivering future redevelopment activities.

  • Dual the A9 between Perth and Inverness by 2035.

Action: Dualling of the A9 was progressed, with construction ongoing on the Tomatin to Moy, and Tay Crossing to Ballinluig contracts, and continued procurement for the Pitlochry to Killiecrankie project.

The 2026 Delivery Plan was published which sets out the timeline for the remaining projects yet to commence procurement. The consultation process for the procurement of a £1.94 billion Framework Agreement was also launched during 2025-26. The Framework Agreement is intended to be used to deliver the remaining five contracts.

The publication of the draft Orders for the Pass of Birnam to Tay Crossing section on 30 May 2025 was an important step forward for the project. These draft Orders set out the legal powers needed to deliver the scheme and form part of the formal approval process. Since then, work has continued to secure the approvals needed to allow the project to move forward.

  • Conclude decision-making on the use of Mutual Investment Model (MIM) contracts on the A9 Dualling programme.

Action: The Budget and Spending Review statement on 13 January 2026 confirmed the A9 Dualling programme will be delivered using capital funded contracts. Updated financial modelling concluded that Mutual Investment Model contracts would prove poorer commercial value for money than capital funding.

  • Take forward a transport enhancement programme on the A96 corridor; and conclude the A96 Corridor Review.

Action: Following detailed consultation and consideration, the Scottish Government confirmed on 3 February 2026 that it remains fully committed to dualling the A96 with a phased approach to dualling being its response to the Corridor Review. Alongside this, the statutory processes to acquire the land necessary for dualling the A96 between Inverness and Nairn, including the Nairn Bypass, and the adjacent A9/A96 Inshes to Smithton link road was completed successfully.

  • Deliver the Medium-Term Solution and preparatory work for the Long-Term Solution on the A83 at the Rest and Be Thankful.

Action: Progress continued on the remaining elements of the medium-term improvements, along with the long-term solution through the statutory authorisation process. In addition, detailed ground investigation site works were completed during the period. These works provided essential information to inform design development of the long-term solution.

  • Design and deliver a programme of trunk road improvement and other transport infrastructure projects supporting local and regional economies sustainably including City Region Deal projects and M8 Woodside Viaduct.

Action: Preparation work has continued to be progressed on A9/A96 Inshes to Smithton, A720 Sheriffhall Roundabout, A90/A937 Laurencekirk Junction, A75 Springholm and Crocketford Improvements.

The M8 Woodside Viaducts permanent intervention project has progressed during the period, including delivery of public engagement (February–March 2026) to inform development of the Strategic Business Case and ongoing appraisal of options.

  • Safely operate and maintain Scotland's trunk road and bridge network using established and robust asset management and environmental principles, allowing it to contribute to Scotland's sustainable economic growth.

Action: During 2025-26, approximately 500 km of trunk road carriageways were strengthened or resurfaced, helping to maintain the condition and resilience of Scotland's trunk road network. In addition, around 1,839 km of road markings were renewed, over 9,000 potholes repaired, and almost 100,000 road studs replaced. Significant investment was also made in footways, safety barriers, drainage systems and other critical road assets, supporting the safe and reliable operation of the network for road users.

  • Complete electrification and enhancement of the East Kilbride rail line in 2025-26, enabling the introduction of electric trains on the route from December 2025.

Action: Hairmyres rail station opened on 18 May 2025, and the re-built East Kilbride Station opened on 20 August 2025 and passenger electric services commenced on 14 December 2025.

  • Procurement of ScotRail’s Intercity Fleet Replacement Programme and explore options around replacement of ScotRail’s suburban fleet.

Action: The Intercity Replacement Programme was approved and the contract was awarded in March 2026. The procurement process for financing options for a new suburban train fleet commenced on 27 February 2026.

Improves our health and wellbeing

Commitments and action

  • Undertake a National Speed Management Review.

Action: Outcomes flowing from the National Speed Management Review are being delivered; work is underway to increase speed limits on single carriageways from 40 mph to 50 mph, and on dual carriageways from 50 mph to 60 mph for Heavy Goods Vehicles (HGVs).

On the trunk road network, urban speed reductions have been implemented, including new 20 mph zones, part-time limits, and other measures to support casualty reduction and active travel.

  • Deliver road safety initiatives that will reduce road casualties in line with the Government’s casualty reduction targets which are contained within the Road Safety Framework to 2030. We will provide safe system training to all road safety practitioners and publish a Safe System Road Safety Manual.

Action: During 2025–26, delivery included the continued rollout of Safe System training and supporting tools for partners, including e-learning resources, alongside the ongoing embedding of the Safe System approach through a range of published guidance and resources. These included:

  • The Safe System Manual, which clearly sets out the roles and responsibilities of those involved in delivering the Safe System approach, providing a consistent framework for road safety practitioners across Scotland.
  • The Safe System Cultural Maturity Playbook, which draws on 40 case studies to support the development of a mature safety culture. The Playbook enables organisational leaders with responsibility for road safety to take practical steps to strengthen organisational understanding, embed expectations, and build mission-oriented approaches to improving road safety outcomes.
  • Ensure all appropriate roads in built-up areas have a safer speed limit of 20 mph by 2025, forming a task group to plan the most effective route for implementation.

Action: £10 million was awarded to local authorities in 2025-26 to assist in the rollout of 20 mph speed limits. Twelve local authorities fully completed implementation by March 2026. Many of those local authorities have reported vehicle speed reductions. The most notable single reduction recorded to date was a 7 mph drop in a location in the Highlands, achieved through signage alone.

  • Manage, maintain and develop the Traffic Scotland Service and the provision of accurate and relevant traffic and travel information to customers through roadside display equipment, variable message signs, and web services, contributing to the safe, efficient and resilient operation of the trunk road and motorway network.

Action: During 2025-26, Transport Scotland oversaw the delivery and development of its 24/7/365 national control room service, supporting the safe and efficient operation of Scotland’s trunk road network. Key achievements included:

  • Replacement of electronic signing at thirty high-priority locations on the Glasgow Motorway Network, improving the reliability and effectiveness of real-time information provided to road users.
  • Publishing more than 13,000 updates on the Traffic Scotland X channel to its 388,000 followers helping road users make informed travel decisions and plan more efficient journeys.
  • Answering over 1,600 emergency roadside telephone calls, providing assistance and support to customers in need of assistance

Providing Traffic Scotland Radio, delivering regular real-time traffic information on the trunk road network, which was listened to over 760,000 times in 2025/2026.

  • ScotRail to implement measures to address anti-social behaviour to protect staff and passengers, particularly unacceptable behaviour targeted at women and girls. This will include further deployment of Travel Safe teams.

Action: New alcohol regulations introduced on 2 June 2025 whereby consumption of alcohol is permitted during specified times, with ScotRail able to determine higher risk services where alcohol will not be permitted.