Appendix A- Non-cardholder eligibility

Questions were asked of respondents who indicated they weren’t cardholders to understand their NEC eye +1 eligibility and reasons for not applying (where applicable).

For the baseline survey 30% (n=23) of non-cardholder respondents indicated that they were eligible for the required NEC but had not applied. Whilst 59% (n=27) of non-cardholder respondents in the follow-up survey, noted they were eligible for the required NEC but had not applied. In both surveys these respondents were asked why they had not applied. The most commonly cited reasons were the same across the two surveys, and concerned a lack of awareness and understanding of the NEC, how to apply and eligibility.

I didn't know anything about a NEC eye +1 card until now.”

Follow-up survey respondent [non cardholder]