Consultation overview

Consultation form

A consultation survey form (see Appendix A) was developed to capture a combination of quantitative and qualitative information, allowing respondents to share their views on the impact assessment screening reports and provide feedback to inform the development of future NTS2 Delivery Plans, strategic policies and actions.

One survey form was created with each impact assessment addressed through a specific section of the form. It was recognised that some of the survey questions would not be directly relevant to everyone, and therefore, respondents were encouraged to comment on the specific strategic policies of most relevance with the opportunity to skip questions.

The survey form adhered to best practice principles of survey design following guidance available from Delib and the Scottish Government. It was designed to be compliant with the General Data Protection Regulations (GDPR).

Consultation dates and duration

The consultation was open to the public and stakeholders from the 3rd November 2021 to 5th January 2022. The consultation was carried out over a two month period to give the public and stakeholders adequate time to review the impact assessment reports and consultation form and provide their responses.

Methods of responding

The consultation form was accessible via the following formats:

  • Online via the Scottish Government’s consultation hub, Citizen Space,
  • A downloadable version of the survey form available for return via email to a dedicated email address or by post.
  • Respondents could also request a paper version of the survey form via email.

Those using the consultation hub to respond, were directed to the ‘About You’ page before submitting responses. This captured details about the respondents as well asking them to indicate how their responses were to be handled and, in particular, whether they were content for their response to published.

Those responding via email or post were asked to complete a Respondent Information form to return with their survey forms.

Respondents were made aware that the Scottish Government is subject to the provisions of the Freedom of Information (Scotland) Act 2002 and would therefore have to consider any request made to it under the Act for information relating to responses made to the consultation. Respondents were directed to Scottish Government’s privacy policy for information on how personal data would be handled as part of this consultation.

BRIA specific consultees

The following business organisations were also directly contacted by email and telephone to request their input into the BRIA assessment:

  • Airport Operators Association
  • British Ports Association (BPA)
  • Confederation of British Industry (CBI)
  • Confederation of Passenger Transport (CPT)
  • Logistics UK
  • MaaS Scotland
  • Rail Freight Group
  • Road Haulage Association
  • Scottish Chambers of Commerce
  • Scottish Engineering
  • Scottish Enterprise
  • Visit Scotland

Survey analysis

At the end of the consultation period, completed consultation forms were reviewed and any confidential information redacted by Transport Scotland in line with GDPR requirements. All email responses were also uploaded to Citizen Space.

Due to the relatively low number of responses consultation analysis has focused on the qualitative feedback received. A review has been undertaken using the thematic content analysis approach to highlight and categorise responses according to the relevant components of the BRIA and identify any recurring thematic groups and recommendations for actions to be taken forward into the final impact assessment. Key feedback from the consultation is provided in Section 3 of this report.

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