Information about bus services

The rules say that Local Transport Authorities can ask bus companies for information. This is when they would like to change or cancel a local bus service.

This information includes:

the number of passengers
how many journeys are made
what the fares are
how much money the company makes.

Local Transport Authorities can only ask for information that will help them set up good bus services.

Timescales for providing information

The consultation asked how much time a Local Transport Authority should be given to get the information it needs. Most people said there should be no time limit.

The consultation asked how much time a bus company should have to supply the information. A lot of people said they should have two weeks or less.

Service information bus companies must give

The consultation asked about the kind of information bus companies must give. People listed information that should be asked for when deciding to change or cancel services.

The consultation asked if there was any information that should not be given. About half the people said that all information should be given. The other half said that the rules should not cover private or sensitive information.

Passenger information

The consultation asked if any other passenger information should be given. People said that passenger information should be made available and be accessible.

Some said that information could be made available in a way that kept people’s privacy.

Further information and consultation

People said that bus companies should keep records of information, so they are available if asked for.

This information should be in a format agreed by bus companies and Local Transport Authorities.

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