Outcome Indicators for the Accessible Travel Framework
Each of the three outcomes listed above consist of a number of indicators used to measure the level of their achievement.
The indicators are listed below under the appropriate outcome. Those for which no data is available are marked with an asterisk.
More disabled people make successful door-to-door journeys, more often
- Use of local bus services in the past month
- Use of local train services in the past month
- Use of ferry services*
- Whether experienced difficulties when changing from buses to other public transport modes
- Whether experienced difficulties when changing from trains to other public transport modes
- Multi-stage journeys (e.g. different modes used)*
- Factors discouraging public transport use
- Views on convenience accessing services*
- Satisfaction with distance of bus stop from beginning of journey
Everyone involved in delivering transport information, services and infrastructure will help to enable disabled people to travel
- Satisfaction with bus driver – helpfulness and attitude of the driver
- Satisfaction with bus driver – time given to get to the seat
- Whether used assistance on trains and satisfaction with assistance*
- Views on the ease of finding out about bus routes and times
- Views on the ease of finding out about train routes and times*
- Number of accessible buses
- Number of wheelchair accessible taxis
- Whether train station met needs as a passenger with a disability or long-term illness*
- Views on information provided at bus stop
- Views on information provided on the bus
- Views on information provided about train times/platforms
- Views on information provided during the journey
Disabled people feel comfortable and safe using public transport
- Views on toilet facilities on the train
- Views on toilet facilities at station
- Availability of staff on train
- Availability of staff at station
- Satisfaction on bus with availability of seating
- Satisfaction on bus with comfort of seats
- Satisfaction on bus with amount of personal space
- Percentage of buses with CCTV
- Whether feel safe and secure on trains during the day
- Whether feel safe and secure on trains during the evening
- Whether feel safe and secure on buses during the day
- Whether feel safe and secure on buses during the evening
- Views on personal safety while at bus stop
- Views on personal safety while on bus
- Views on personal safety while using the train station
- Views on personal safety while on the train
- Whether experienced crime while travelling or near transport facilities and whether the incident was related to disability*
Disabled people are involved in the design, development and improvement of transport policies, services and infrastructure
No available measurement for this activity at present*