Development Days
Development Days
Our first Development Day of the reporting year was led by the Roads Infrastructure and Active Travel work stream which including three presentations:
- the first focused on Inclusive Design in the built environment by Susan Fulton;
- secondly, the Scottish Road Works Commissioner (SRWC), looked at road works barriers to disabled people and solutions;
- lastly, Keith Robertson, previously a MACS member, presented on street barrier and clutter and what the barriers are in meeting the door-to-door challenge.
MACS second annual Development Day took place on 3 August 2021 and the agenda focused on looking to the future, lessons from the pandemic, the future of accessibility and what that should look like. Time was also set aside to discuss Scotland's move to "operator of last resort" and the Williams/Shapps review.
The day included a range of presentations from guests including:
- ScotRail Customer Experience Manager who focused on lessons learned from the pandemic, the future of passenger assistance and touched on the operator of last resort;
- Network Rail Access and Inclusion Manager who focused on disability equality training and;
- Network Rail Senior Project Manager who focused on the Whole Industry Strategic Plan (WISP).
These discussions helped us to set up our stall for the work we are doing with the Transport Scotland Rail Team, discussions with Ministers and with developing the Rail work stream's priorities going forward.