The management case

The purpose of the management dimension of the business case is to demonstrate that robust arrangements are in place for the delivery, monitoring and evaluation of the scheme, including feedback into the organisation’s strategic planning cycle.

Demonstrating that the preferred option can be successfully delivered requires evidencing that the scheme is being managed in accordance with best practice, subjected to independent assurance and that the necessary arrangements are in place for change and contract management, benefits realisation and risk management.

The challenges are; to manage the risks in the design, build, funding and operational phases of the scheme and put in place contingency plans; to deal with inevitable business and service change in a controlled environment; and to ensure that objectives are met, anticipated outcomes delivered and benefits evaluated.

A key learning experience from the Pilot is around the Transport Scotland back office requirements – the “manual” payments used within the pilot need to move to an automated system as a key part of the technical development of the scheme.