Common themes from Health service providers and third sector

  • As a vital service there are unique delivery needs that have to be accommodated.
  • Reliability is needed to deliver a fair and efficient service. This is critical to meet people’s needs. Timing is vitally Important to make appointments possible and get treatment at the appropriate time. The preference now is for flights due to reliability issue with Ferries but the capacity is not there to meet needs.
  • Health priority should include health professionals and locums coming to the islands and allow for them to take their car as often essential. Patients going to appointments should also be able to take cars when most suitable mode of transport. There is often a reliance on public transport and there is even more importance to getting this right for those who are not well.
  • Access and information should be available to all including blind and disabled.
  • Communication is a problem with many changes to service made without warning. This can have an impact on things like bloods going away or medical supplies coming in.
  • More local decision making would allow better local outcomes. Island voices need to inform decision making at local and strategic levels.
  • Decision makers should be aware of the effect on wellbeing when health needs not met.