Chapter 07 - Rail

Chapter 07 - Rail

1. Introduction

1.1 This chapter provides information on rail services, such as the numbers of passenger journeys of various types, passenger receipts, punctuality and passenger satisfaction, the amount of freight lifted by origin, destination and commodity, lines open for traffic, number of stations, railway accidents, and some statistics about the Glasgow Subway.

1.2 For simplicity, the Scottish passenger rail franchise is referred to throughout as ScotRail. From 31 March 1997 to 16 October 2004, it was operated by National Express, under the name ScotRail; between 17 October 2004 and 31 March 2015, it was operated by First Group, under the name First ScotRail. From 1 April 2015 Abellio and Serco began operating ScotRail and Caledonian Sleeper services.

1.3 ScotRail introduced a new methodology which better estimates Strathclyde Zonecard journeys from 2009/10. To allow meaningful year on year comparisons to be made passenger figures from 2003/04 onwards have been revised. Note that Office of Rail and Road figures are compiled on a different basis and do not adjust for this.

Transport and travel habits in Scotland were profoundly affected by the Covid-19 pandemic, with restrictions on travel and daily activity in place for large parts of 2020.

Key Points
  • There were 14 million passenger journeys on ScotRail services in 2020-21, a decrease of 85% from 2019-20
  • As of the end of 2019/20 Scotland had 2,744 kms of rail network and 359 stations.

2. Main Points

Journeys and Trends

2.1 Passenger journeys on ScotRail services were significantly affected by the coronavirus pandemic and decreased by 85% to 14.4 million in the 2020-21 financial year. (Table 7.1).

2.2 There were 95 million rail passenger journeys originating in Scotland in the 2019-20 financial year. This was 2% less than the previous year. Following a fall in the early 1990's, passenger numbers increased in every year after 1994-95, to 64.9 million in 1999-2000. However, they fell by 0.1 million in 2000-01 due to the effects on rail services of the speed restrictions, imposed following the accident at Hatfield in October 2000 (e.g. the Edinburgh/Glasgow daytime frequency was halved for about two months, and some sleeper services did not run for about five months). There were falls of 0.2 million in 2001-02 and 0.6 million in 2002-03 due to the effects on services of the ScotRail drivers' pay dispute, including some one day strikes and a special timetable (involving a reduction of about a quarter in weekday services) from January to May 2002. Subsequently, patronage recovered, with increases from 2004-05 onwards. (Table H1) (Table 7.2)

2.3 ORR data also show 4.9 million cross-border passenger journeys originating outwith Scotland in 2019-20, 0.1 million less than in 2018-19. Cross-border passenger journeys originating outwith Scotland have been increasing since 1994-95 (2.1 million). However, they fell slightly in 2000-01 and 2002-03 due to the reasons referred to above. (Table 7.2)

2.4 Passenger revenue from journeys originating in Scotland was £612 million in 2019-20 of which cross-border journeys originating in Scotland accounted for £192 million. A similar amount (£192 million) of passenger revenue was generated from passenger journeys originating outwith Scotland and ending in Scotland. (Table 7.2)

Journey Stages and Distances

2.5 Tables 7.4 to 7.8 show passenger journeys as recorded by ORR. Of the 100 million passenger journeys to/from/within Scotland and England in 2019-20, 90% were solely within Scotland. London, the North West and North East of England were the main origins/destinations of cross-border passenger journeys with around 2-3 million journeys each (Table 7.4).

2.6 In 2019-20, there were 89.7 million passenger journeys, wholly within Scotland. Forty one per cent of start and end points were in Glasgow and 11% were in Edinburgh. There were 9.8 million cross border journeys starting or finishing in Scotland. Of these, 51% started or finished in Edinburgh and 28 per cent started or finished in Glasgow. (Table 7.6a and 7.6c)

2.7 Table 7.6c shows travel between Local Authorities in 2019-20. Of the journeys wholly within Scotland, 15 million (17%) start and finish in Glasgow. Almost seven million are made between Glasgow and North and South Lanarkshire. (Table 7.6c)

Stations

2.8 In 2020-21, Glasgow Central was the busiest national rail station in Scotland, with 5 million passenger journeys. Edinburgh Waverley was used by 3 million passengers, Glasgow Queen Street by 2 million, Paisley Gilmour Street by 1 million, Partick by 0.6 million, Haymarket and Stirling by just over 0.4 million, Aberdeen and Argyll Street were just under 0.4 million. Including those already listed, there were 57 stations for which more than 100,000 passenger journeys each were recorded in the national ticketing system. (Table 7.7)

2.9 Of the stations in Scotland which have opened (or re-opened) since 1970, Argyle Street (382,000), Exhibition Centre (300,300), Bridgeton (272,700), Bathgate (210,800), Livingston North (184,700), Edinburgh Park (128,700), Anderston (119,900), Uphall (111,300) and Musselburgh (87,000) had the largest passenger volumes in 2020-21. (Table 7.8)

Punctuality and Service

2.10 In 2020-21, 93.1% of ScotRail services, 92.4% of London North Eastern Railway, 92.9% of Cross Country, 89.6% of Avanti West Coast and 89.4% of Caledonian Sleeper trains arrived on time. For all GB long-distance operators it was 92.7% and for all GB regional operators it was 93.7%. (Table 7.9)

2.11 In 2020-21, 96.1% of ScotRail trains arrived within 10 minutes of the scheduled arrival time, 1.4% arrived 20 or more minutes late, and 1.6% were cancelled. (Table 7.10)

2.12 In 2020, 90% of ScotRail passengers were either satisfied or said good when asked their opinion of their overall journey. The equivalent figure was 87% for non-ScotRail passengers whose journeys started in Scotland and 84% for both GB regional operators and all GB long-distance operators. The table shows ScotRail passengers' ratings of 13 aspects of service: in 2020, there were 9 for which at least 75% of those surveyed were satisfied, or said good and 4 above 80%. (Table 7.11)

2.13 The Scottish Household Survey also collects data from Scottish households on satisfaction with rail services. In 2019 (the last time the questions were included in the survey), around 74-89% were satisfied with train services offered, their timeliness, cleanliness and frequency and ability to find out about tickets and routes. There were noticeable differences in those who felt safe on the train during the day and in the evening (day: 95%, evening: 76%). 'Fares are good value' had the lowest agreement rate for trains with 48% of respondents doing so. The question will be asked in alternate years from 2019. (Table 7.20)

Rail Freight

2.14 In 2020-21, 3.8 million tonnes of freight was lifted in Scotland by rail, 12% less than the previous year. (Table 7.12)

Railway Network

2.17 The total route length of the railway network in Scotland is 2,744 kilometres, of which 904 kilometres is electrified. These figures do not represent the total length of railway track: a kilometre of single-track and a kilometre of double-track both count as one kilometre of route length. (Table 7.14)

2.18 The number of passenger stations has increased from 340 in 2003-04 to 359 in 2019-20. (Table 7.15)

2.19 The local authorities which had the largest numbers of stations located in their areas in 2019-20 were Glasgow (61) and Highland (59). Since the completion of the Borders Railway Project in 2015 there are now 4 stations in the Midlothian and 3 in the Scottish Borders council areas, see here for more information http://bit.ly/2soymEn (Table 7.16)

Subway

2.20 On the Glasgow Subway, due to the Covid 19 pandemic the number of passenger journeys decreased by 80 per cent between 2019-20 and 2020-21. Passenger receipts (excluding other revenue) were £4 million in 2020-21, 80% less in cash terms, but 81% less in real terms, than in the previous year. (Table 7.17)

Accidents

2.21 The number of railway accidents decreased from 32 to 25 in 2020. Injuries from accidents on trains decreased from 324 to 80 between 2019 and 2020. Injuries from train accidents in stations decreased from 609 in 2019 to 277 in 2020. The total number of deaths rose from 19 to 40 between 2019 and 2020. The overall number of injuries relating to railways fell from 1,145 in 2019 to 542 in 2020. (Table 7.18)

2.22 There were 2 deaths attributed to trespassers and 34 to suicides in 2020. (Table 7.19)

Notes

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note 1

ScotRail introduced a new methodology which better estimates Strathclyde Zonecard journeys from 2009/10. Figures from 2003/04 onwards present the impact of this on previously reported data to provide a more meaningful year - on - year comparison. Note that this has no impact on actual journeys undertaken. Passenger kms have also been adjusted to reflect this.

note 2

Figures affected by industrial action.

note 3

Scheduled train kilometres are calculated by the Office of Rail and Road using the published winter and summer timetables. They do not take account of subsequent changes (e.g. cancellations and emergency timetables etc). From 2013-14 figures are for actual train kilometres.

note 4

Abellio took over the ScotRail franchise from First on 01/04/2015. Since April 2015 Caledonian Sleeper details have now been excluded from the figures.

note 5

There is a series break between 2007-08 and 2008-09 due to a change in the methodology. From 2008-09 estimates of PTE travel (zone cards) are included.

note 6

Figures are lower than those for First ScotRail passenger journeys as changes of train are not taken into account in this series.

note 7

Figures affected by industrial action.

note 8

Adjusted approximately for general inflation using the Retail Prices index for the relevant calendar year (e.g. 2001 RPI used for 2001-02).

note 9

Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and therefore are not comparable with ScotRail passenger figures.

note 10

Through journeys made using tickets whose sales were recorded directly by the rail industry's central ticketing system.

note 11

Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.

note 12

Based on ticket sales from central ticketing system (therefore excludes journeys made using zonecards)

note 13

Journeys for which the destination is one of the stations in the Council area (e.g. Edinburgh includes Brunstane, Curriehill, Dalmeny, etc)

note 14

Based on ticket sales from central ticketing system (therefore excludes journeys made using zonecards)

note 15

In this table a journey between two local authorities is only counted once.

note 16

The table does not show the local authority areas which do not contain any stations

note 17

Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.

note 18

Since 2006-07 there have been improvements in mapping tickets sold with an unknown origin or destination. These were previously mapped to Scotland other, but due to improved methodology, these have now been mapped to other districts or unitary authorities. One impact of this is journeys have been more accurately been mapped to Glasgow city since 2006-07 so comparisons with earlier years should not be made. For full methodology notes, please view the ORR documentation, which can be found here: http://orr.gov.uk/__data/assets/pdf_file/0014/1940/regional-usage-profiles-odm-august- 2013.pdf

note 19

Note that this table shows start and end points of journeys so a journey starting in Aberdeen City and ending in Aberdeenshire would count once against each local authority. A journey starting and ending in Angus would count twice against the local authority. Therefore dividing the figures in the table by two gives the number of journeys either starting or ending in a Local Authority and will match totals published elsewhere

note 20

Figures estimate the total number of people arriving or departing from the main stations in Scotland.

note 21

Figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.

note 22

Stations associated with a group station can show large year-to-year variations in usage figures, which reflect changes in ticket encoding rather than actual difference in passengers' journeys. For such tickets, journeys are allocated to the main station of

note 23

For example, a return journey from Kirkcaldy to Edinburgh would be counted twice against Kirkcaldy (since the passenger used Kirkcaldy station twice - once when departing on the outward journey and once when arriving on completion of the return journey), and twice against Edinburgh.

note 24

Figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.

note 25

The station closed on 9 December 2018.

note 26

This is the current name - the station had a different name when it was opened (or reopened).

note 27

The station closed on 9 May 2010 and then re-opened on 6 March 2011.

note 28

Prestwick airport includes rail link tickets from 2007-08.

note 29

For long-distance operators, the figures are the percentages of trains which arrive at the final destination within ten minutes of the timetabled time (i.e. are no more than 9 minutes and 59 seconds late)

note 30

For regional operators, the figures are the percentages of trains which arrive at the final destination within five minutes of the timetabled time (i.e. are no more than 4 minutes and 59 seconds late)

note 31

GNER.

note 32

CrossCountry is now operating most of the Virgin CrossCountry franchise routes and some routes from the Central Trains franchise.

note 33

National Express East Coast services were transferrred to East Coast on 13 November 2009

note 34

Figures subject to revision on annual basis.

note 35

From 1 March 2015 Virgin trains took over the East Coast operation.

note 36

Virgins Trains has been renamed Virgin West Coast.

note 37

Having been part of the ScotRail franchise until 2014-15, Caledonian Sleeper began operating as a separate franchise in 2015-16. Abellio took over the ScotRail franchise from First at the start of 2015-16.

note 38

London North Eastern Railway took over the East Coast Franchise on 24 June 2018

note 39

Avanti West Coast took over the West Coast Franchise on 8 December 2019

note 40

For example, Total within 5 minutes gives the percentage which were no more than 4 minutes and 59 seconds late

note 41

Includes part-cancelled trains (those which failed to reach their final destination but ran at least half their planned mileage)

note 42

Includes trains which ran less than half their planned mileage

note 43

As in the planned timetable for the day. This may differ from the published timetable due to (e.g.) engineering works, floods, etc.

note 44

The difference from 100 includes both those who were dissatisfied or said poor and (e.g.) those who were neither satisfied nor dissatisfied.

note 45

Excluding passengers whose journey started on a ScotRail service, who are counted as ScotRail passengers

note 46

From Spring 2017 this factor is no longer in the survey. Note: There is a new factor 'Step or gap between the train and the platform' - in 2019 for ScotRail satisfaction was 66% (66% also for the ‘Others whose journey started in Scotland). But results not at all comparable with the original factor.

note 47

Factor now called 'Level of crowding' (from spring 2017).

note 48

Factor now called 'Cleanliness of the Inside of the Train' (from 2017).

note 49

Factor now called 'Comfort of the seats' (from 2017).

note 50

Intermodal is goods that can be moved in containers using more than one method of transport. The maritime intermodal traffic referred to is the deep sea traffic moved by train by Freightliner between Coatbridge and major English ports (Felixstowe, Southampton and London Gateway). It is then transferred to ship for import/export. To give you a flavour, the goods moved include whisky (and other major branded spirits), seafood, luxury textiles, oats and seed potatoes. Fairly recent figures show that around 20%-25% of Scotland’s exports move through Coatbridge (although this figure would need to be confirmed for up to date accuracy).

note 51

infrastructure network model (INM), using the summation of ELR segments within electrified routes. It is believed that this is the most accurate data source to use and will provide better consistency and level of detail to network capability reporting in the coming years. There may however be discrepancies compared with previous reports due to a combination of historically over-reporting network capability (by inclusion of depots and sidings), and as a result of using a new model for reporting, which although considered to be a more accurate account of network capability, is still known to include minor inaccuracies. The INM database will be subject to ongoing review and refinement throughout CP6 to address these issues and improve on accuracy of reporting in future years.

note 52

The figures for freight stations include main yards, sidings/depots, private terminals and sidings: ballast.

note 53

The figure for passenger stations for e.g. 2005-06 represents the number which were part of the national rail network at the end of the 2005-06 financial year. All are owned by Network Rail with the exception of Prestwick Airport.

note 54

The number of stations open at the end of the financial year 2005-06. All owned by Network Rail except Prestick Airport (South Ayrshire).

note 55

Strathclyde Partnership for Transport took over the roles and functions of the Strathclyde Passenger Transport Authority and Executive from 1 April 2006.

note 56

Passenger carriages including power cars

note 57

These figures are headline revenue figures and include such as items as rental and advertising income. Figures for 2020/21 are greatly reduced due to the Covid pandemic.

note 58

Adjusted approximately for general inflation using the Retail Prices Index for the relevant year (e.g. 2001 RPI used for 2001-02).

note 59

These figures are passenger ticket receipts as described at paragraphs 7.9 and 7.10 in the notes and definitions for rail services. Figures for 2020/21 are greatly reduced due to the Covid 19 pandemic.

note 60

Strathclyde Partnership for Transport has discovered an error in the way loaded train kilometres were calculated. The figures have been revised for previous years. Earlier editions of this publication have not been revised.

note 61

requirement.

note 62

Subway services were suspended between 2-Jul-16 and 9-Aug-16 (inclusive) for planned essential engineering works. No Subway services operated during this period.

note 63

Figures from 2012-13 onwards refer only to frontline operational staff.

note 64

Figures for this table were previously obtained from ORR. We have now changed the source to the RSSB to improve consistency with other official statistics. The figures in this table will therefore not be comparable with the tables published in editions of STS prior to number 34.

note 65

Minor revisions have been made to figures in previous years.

note 66

Potentially high risk train accidents- reportable under RIDDOR (ASPR, Chapter 7, Page 102).

note 67

Train collisions with other trains only.

note 68

Train derailments (ASPR, Chapter 7, Page 108).

note 69

Riddor reportable Train accidents not classified as PHRTA (ASPR, Chapter 7, Page

note 70

This includes all accidental fatalities.

note 71

This includes all major and minor injuries (excludes Shock/trauma).

note 72

Injuries incurred on railway infrastructure outside of trains/ stations e.g. running line, YDS sites.

note 73

animals struck by trains, in which previous reporting included events such as deer strikes that were not specifically required by RIDDOR when there was no damage to the train. This historical data has been corrected to include only those events that were RIDDOR reportable.

note 74

One buffer stop collision took place in 2018 and was not classed as a PHRTA as no immediate permanent or temporary repair to the train was needed, and no damage was sustained by the cab window glass.

note 75

Those who had not used a train service in the past month are not asked these questions about train services.

note 76

This question will be asked in alternate years from 2019.

note 77

An adjusted methodology was used to estimate passenger journeys and passenger kilometres in 2020-21. This was due to the impact of the coronavirus (COVID-19) pandemic. For more information, please see the 2020-21 Q4 passenger rail usage statistical release (https://dataportal.orr.gov.uk/media/1946/passenger-rail-usage-2020-21-q4.pdf)

note 78

A total of 4.9 million cross-border journeys were made in each direction in 2019-20. This represents a decrease of 1.1% on 2018-19. Due to the way refunds have been included in the source data for certain ticket types, it was not possible to estimate individually the number of cross-border journeys for the three ticket types. The 1.1% decrease was therefore applied across the ticket types.

note 79

The number of cross-border journeys presented for Highland in 2019-20 is an underestimate due to the way refunds have been included in the source data for certain ticket types. This means that the true percentage decrease in journeys for 2019-20 compared with the previous year will be smaller than the figures presented.

Figure 7.1 Passenger traffic originating in Scotland, and ScotRail passengers

Figure 7.2 Freight traffic lifted in Scotland

Table 7.1 ScotRail passenger services
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Passenger services 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 [note 4] 2016-17 [note 4] 2017-18 2018-19 2019-20 2020-21 [Note 77]
Passenger journeys [note 1] 78.29 81.10 83.25 86.34 92.68 93.83 94.24 97.78 97.78 96.42 14.38
Passenger kilometres 2,642 2,682 2,713 2,828 3,021 2,882 2,842 2,959 2,979 2,909 397
Scheduled train kilometres [note 3] 41.87 43.80 44.40 46.13 47.34 46.67 46.91 47.36 47.65 49.04 35.86
Route kilometres operated 3,066 3,066 3,066 3,066 3,066 3,121 3,121 3,121 3,121 3,121 3,121
Table 7.2 Passenger traffic originating in Scotland: journeys and revenue
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Type of ticket 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 [Note 78]
Passenger journeys million
Internal (journeys wholly within Scotland) [note 5] [note 6]  
Full fare 24.7 25.5 22.5 23.2 23.5 23.1 22.5 23.3 23.5 23.4
Reduced fare 26.8 28.8 33.2 34.5 38.2 40.1 41.4 43.2 43.5 42.7
Season ticket 24.2 25.3 26.2 25.0 25.7 26.0 25.8 25.8 25.0 23.6
Total 75.8 79.5 81.9 82.7 87.4 89.2 89.7 92.3 92.0 89.7
Cross-border originating in Scotland [note 5] [note 6]  
Full fare 0.2 0.2 0.1 0.2 0.2 0.2 0.2 0.1 0.1 0.1
Reduced fare 3.5 3.6 3.7 3.8 4.1 4.0 4.3 4.7 4.9 4.8
Season ticket 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total 3.7 3.8 3.9 4.0 4.3 4.2 4.5 4.8 5.0 4.9
Total passenger traffic originating in Scotland [note 5] [note 6]  
Full fare 24.9 25.7 22.6 23.4 23.8 23.3 22.7 23.4 23.6 23.5
Reduced fare 30.3 32.3 36.9 38.2 42.3 44.1 45.7 48.0 48.4 47.5
Season ticket 24.3 25.3 26.2 25.0 25.7 26.0 25.8 25.8 25.0 23.7
Total [note 9] 79.4 83.3 85.8 86.7 91.7 93.4 94.2 97.1 97.0 94.7
Passenger journeys originating outwith Scotland
Full fare 0.2 0.2 0.1 0.2 0.2 0.2 0.2 0.1 0.1 0.1
Reduced fare 3.5 3.6 3.7 3.8 4.1 4.0 4.3 4.7 4.9 4.8
Season ticket 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total 3.7 3.8 3.9 4.0 4.3 4.2 4.5 4.8 5.0 4.9
Passenger revenue £ million
Internal journeys [note 5] [note 6] 236.0 257.6 278.4 296.7 321.6 350.8 357.7 436.1 437.9 420.7
Cross-border journeys originating in Scotland 128.8 135.8 143.4 150.8 160.0 153.6 161.1 174.5 185.7 191.6
Total 364.9 393.4 421.8 447.5 481.7 504.3 518.9 610.6 623.7 612.3
Total at constant prices [note 8] 471.3 483.0 501.9 516.8 543.3 563.3 569.5 647.2 639.6 612.3
Cross-border journeys originating outwith Scotland 128.8 135.8 143.4 150.8 160.0 153.6 161.1 174.5 185.7 191.6
At constant prices [note 8] 166.4 166.7 170.6 174.1 180.5 171.5 176.9 184.9 190.5 191.6

Table 7.3 Cross-border passenger traffic originating outwith Scotland: journeys and revenue

Note: Figures in this table have now been combined with table 7.2

Table 7.4 Passenger journeys using national rail tickets to, from or within Scotland, 2019-20 [note 10]
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Source: Office of Rail and Road - Not National Statistics
Passenger journeys Passenger journeys made using national rail tickets - thousands Passengers journeys made using national rail tickets - percentage Change since 1995-96 - percentage Approximate figure for 1995-96
All such passenger journeys to, from or within Scotland [note 11] 99,559 100.0% 103.4% 48,944
of which within Scotland [note 11] 89,749 90.1% 102.2% 44,376
of which to / from England and Wales 9,810 9.9% 114.8% 4,568
of which to / from London 2,564 2.6% 108.2% 1231.886
of which to / from North West England 2,910 2.9% 248.1% 836.116
of which to / from North East England 2,017 2.0% 178.0% 725.789
of which to / from Yorkshire and the Humber 1,001 1.0% 86.6% 536.173
of which to / from West Midlands 420 0.4% 86.7% 224.94
of which to / from East England 288 0.3% 2.2% 282.185
of which to / from South East 273 0.3% -15.3% 322.318
of which to / from East Midlands 222 0.2% 51.4% 146.806
of which to / from South West 74 0.1% -60.2% 185.194
of which to / from Wales 41 0.0% -46.3% 75.743
Table 7.5 Distances travelled by passengers to Aberdeen, Edinburgh and Glasgow 2019-20 [note 12] [note 13]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Distance travelled Aberdeen Edinburgh Glasgow
  percentages
0 - under 5 kms 0.0 1.0 18.8
5 - under 10 kms 8.6 5.8 25.5
10 - under 20 kms 1.8 8.0 25.5
20 - under 50 kms 25.3 33.2 15.8
50 - under 100 kms 8.9 31.0 9.2
100+ kms 55.4 21.0 5.2
All passenger journeys made using national rail tickets 100.0 100.0 100.0
Table 7.6a Cross border rail passenger journeys starting or ending in Scotland [note 18] [Note 79]
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Source: Office of Rail and Road. National Rail Statistics, Chapter 7 - Rail Useage.
Journeys (thousands) by District/Unitary Authority
To/From 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 % change 2019-20 on 2018-19
  thousands  
Aberdeen City 355 339 343 355 337 286 255 239 250 218 -13.0
Aberdeenshire 27 25 26 25 25 25 22 22 21 20 -3.5
Angus 50 46 48 47 48 44 42 43 42 38 -9.2
Argyll and Bute 33 34 30 30 31 27 28 29 33 29 -11.5
Clackmannan 4 4 4 4 4 4 4 4 4 6 25.5
Dumfries and Galloway 372 392 388 390 402 385 405 424 453 451 -0.5
Dundee City 194 193 191 179 172 162 156 158 165 152 -7.4
East Ayrshire 28 28 27 29 34 34 35 37 39 39 -1.1
East Dunbartonshire 9 11 12 13 16 15 16 17 19 19 1.2
East Lothian 53 56 58 58 59 61 60 67 71 75 5.6
East Renfrewshire 5 5 5 7 8 8 9 9 9 10 11.3
Edinburgh, City Of 3,377 3,502 3,605 3,757 4,106 4,162 4,547 4,929 5,073 5,027 -0.9
Falkirk 66 69 72 73 76 71 77 76 78 74 -4.4
Fife 287 288 295 286 276 265 261 266 264 248 -6.1
Glasgow City [note 18] 1,873 1,934 1,966 2,046 2,344 2,193 2,429 2,591 2,674 2,730 2.1
Highland 166 151 146 144 134 96 89 87 84 44 -47.9
Inverclyde 24 22 23 24 30 29 31 31 32 32 -1.4
Midlothian 2 4 5 6 6 0.0
Moray 25 22 20 18 18 14 13 13 11 9 -12.7
North Ayrshire 34 32 34 35 43 42 47 46 46 45 -0.8
North Lanarkshire 107 106 100 106 120 112 122 126 142 147 3.0
Perth and Kinross 87 86 87 82 79 74 71 68 68 60 -11.8
Renfrewshire 24 23 23 24 30 29 33 34 35 35 -1.3
Scottish Borders 4 8 9 10 9 -12.6
South Ayrshire 41 41 45 47 55 49 55 54 54 54 -0.7
South Lanarkshire 24 24 25 27 34 31 36 36 35 35 -1.7
Stirling 97 96 99 96 103 100 105 109 109 109 -0.2
West Dunbartonshire 9 10 10 10 13 13 15 15 16 16 -0.2
West Lothian 50 59 62 63 71 71 74 73 78 74 -4.5
Scotland Other [note 18] - - - - - - - - - - -
Scotland Total 7,419 7,599 7,745 7,978 8,669 8,406 9,049 9,618 9,922 9,810 -1.1
Table 7.6b Rail passenger journeys within Scotland [note 18] [note 19]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road. National Rail Statistics, Chapter 7 - Rail Useage.
Start/End points (thousands) on journeys within Scotland To/From/Within 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 % change 2019-20 on 2018-19
Aberdeen City 3,191 3,510 3,755 4,055 4,229 3,838 3,321 3,175 2,724 2,636 -3.3
Aberdeenshire 1,070 1,175 1,258 1,368 1,441 1,430 1,330 1,310 1,085 1,052 -3.0
Angus 826 843 842 863 879 860 800 809 877 832 -5.1
Argyll and Bute 1,763 1,789 1,767 1,426 1,427 1,368 1,272 1,305 1,259 1,194 -5.2
Clackmannan 391 397 377 380 398 383 357 384 366 388 5.9
Dumfries and Galloway 399 404 409 418 461 437 481 505 513 480 -6.6
Dundee City 1,532 1,539 1,523 1,594 1,706 1,771 1,700 1,751 1,909 1,885 -1.2
East Ayrshire 1,043 1,167 1,205 1,139 1,215 1,171 1,148 1,221 1,240 1,223 -1.3
East Dunbartonshire 3,920 4,103 4,211 4,066 4,349 4,277 3,882 4,223 4,288 4,242 -1.1
East Lothian 1,781 1,884 2,011 2,163 2,257 2,386 2,286 2,385 2,325 2,301 -1.0
East Renfrewshire 3,119 3,300 3,348 3,158 3,300 3,391 3,520 3,565 3,680 3,652 -0.8
Edinburgh, City Of 20,291 18,526 19,577 20,904 21,919 22,740 23,324 24,279 24,717 23,788 -3.8
Falkirk 2,922 2,965 2,978 3,068 3,240 3,206 3,131 3,253 3,346 3,328 -0.5
Fife 4,899 5,044 5,103 5,310 5,670 6,129 5,841 5,928 5,796 5,260 -9.2
Glasgow City [note 18] 63,448 64,160 65,682 64,853 69,167 70,697 71,844 75,178 75,621 74,498 -1.5
Highland 2,009 2,164 2,208 2,317 2,322 2,345 2,266 2,290 2,290 2,278 -0.6
Inverclyde 2,728 2,757 2,813 2,750 2,890 2,906 2,832 2,827 2,806 2,617 -6.7
Midlothian 285 533 637 680 656 -3.5
Moray 474 493 516 537 559 559 519 495 503 504 0.3
North Ayrshire 3,884 3,927 4,061 3,862 3,963 3,947 4,019 4,092 3,957 3,793 -4.2
North Lanarkshire 7,910 8,533 8,680 8,441 8,903 8,997 9,351 9,425 9,133 8,804 -3.6
Perth and Kinross 1,019 1,054 1,084 1,117 1,231 1,322 1,263 1,319 1,320 1,276 -3.3
Renfrewshire 6,404 6,401 6,642 7,200 7,629 7,698 7,655 7,718 7,734 7,621 -1.5
Scottish Borders 550 842 854 865 810 -6.3
South Ayrshire 3,214 3,156 3,245 3,330 3,351 3,150 3,399 3,418 2,995 2,922 -2.4
South Lanarkshire 7,801 8,325 8,588 8,747 9,222 9,265 9,276 9,137 8,817 8,724 -1.1
Stirling 2,921 2,928 2,914 2,952 3,148 3,187 3,051 3,264 3,238 3,234 -0.1
West Dunbartonshire 4,751 4,778 4,863 4,934 5,140 5,128 5,120 4,842 4,849 4,603 -5.1
West Lothian 3,214 3,761 4,108 4,432 4,792 4,890 5,054 5,074 5,122 4,898 -4.4
Scotland Other [note 18] - - - - - - - - - - -
Scotland Total 156,924 159,083 163,767 165,381 174,808 178,311 179,417 184,665 184,056 179,498 -2.5
Table 7.6c Rail passenger journeys wholly within Scotland, using national rail tickets , by local authority areas of origin and destination, 2019-20 [note 14] [note 15] [note 16] [note 17]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Origin Aberdeen City Aberdeen-shire Angus Argyll & Bute Clackmannanshire Dumfries & Galloway Dundee City East Ayrshire East Dunbarton-shire East Lothian East Renfrew-shire Edinburgh, City of Falkirk Fife Glasgow, City of Highland Inverclyde Midlothian Moray North Ayrshire North Lanark-shire Perth & Kinross Renfrew-shire Scottish Borders South Ayrshire South Lanark-shire Stirling West Dunbarton-shire West Lothian Scotland
  thousands
Aberdeen City 215 370 85 1 0 1 75 1 2 1 0 201 6 35 134 72 1 1 64 2 3 19 2 2 2 1 20 1 4 1,318
Aberdeenshire 370 34 16 0 0 0 18 0 0 0 0 36 0 5 17 13 0 0 10 0 0 3 0 0 0 0 2 0 0 526
Angus 85 16 48 0 0 0 156 0 0 0 0 50 1 9 24 2 0 0 1 0 1 17 0 0 0 0 4 0 1 416
Argyll and Bute 1 0 0 49 0 0 1 1 4 0 1 28 1 1 399 4 2 0 0 2 9 1 5 0 2 4 6 74 2 597
Clackmannanshire 0 0 0 0 0 0 1 0 2 0 0 31 8 0 85 0 0 0 0 0 2 1 1 0 0 1 58 1 1 194
Dumfries and Galloway 1 0 0 0 0 65 1 11 0 0 0 54 0 1 84 1 0 0 0 1 1 1 2 0 13 0 1 0 0 240
Dundee City 75 18 156 1 1 1 32 0 2 3 0 246 6 107 123 10 1 1 3 1 3 118 1 3 2 1 24 1 5 943
East Ayrshire 1 0 0 1 0 11 0 80 2 0 12 13 1 0 431 0 2 0 0 2 4 0 9 0 31 6 1 2 1 612
East Dunbartonshire 2 0 0 4 2 0 2 2 44 1 6 102 7 1 1,786 2 4 2 0 6 25 2 21 0 9 24 17 42 5 2,121
East Lothian 1 0 0 0 0 0 3 0 1 27 0 1,029 8 13 37 1 0 3 0 0 5 2 1 1 1 1 4 1 12 1,151
East Renfrewshire 0 0 0 1 0 0 0 12 6 0 190 29 2 1 1,471 0 5 1 0 8 11 0 25 0 5 42 3 9 1 1,826
Edinburgh, City of 201 36 50 28 31 54 246 13 102 1,029 29 1,298 752 1,909 2,190 137 19 181 14 31 522 143 45 308 40 106 494 37 1,848 11,894
Falkirk 6 0 1 1 8 0 6 1 7 8 2 752 52 5 583 3 2 8 0 2 20 5 6 2 3 5 147 4 25 1,664
Fife 35 5 9 1 0 1 107 0 1 13 1 1,909 5 393 64 9 1 16 1 1 5 27 1 5 1 2 5 1 8 2,630
Glasgow, City of 134 17 24 399 85 84 123 431 1,786 37 1,471 2,190 583 64 15,256 126 755 68 12 1,060 3,174 167 2,596 22 584 3,544 519 1,527 409 37,249
Highland 72 13 2 4 0 1 10 0 2 1 0 137 3 9 126 599 1 0 93 1 2 41 1 1 1 1 14 3 2 1,139
Inverclyde 1 0 0 2 0 0 1 2 4 0 5 19 2 1 755 1 232 0 0 8 9 1 234 0 6 12 2 8 1 1,309
Midlothian 1 0 0 0 0 0 1 0 2 3 1 181 8 16 68 0 0 3 0 0 5 0 0 27 0 1 5 0 5 328
Moray 64 10 1 0 0 0 3 0 0 0 0 14 0 1 12 93 0 0 49 0 0 2 0 0 0 0 1 0 0 252
North Ayrshire 2 0 0 2 0 1 1 2 6 0 8 31 2 1 1,060 1 8 0 0 312 14 1 190 0 220 19 2 10 2 1,896
North Lanarkshire 3 0 1 9 2 1 3 4 25 5 11 522 20 5 3,174 2 9 5 0 14 284 2 40 6 14 148 19 38 35 4,402
Perth and Kinross 19 3 17 1 1 1 118 0 2 2 0 143 5 27 167 41 1 0 2 1 2 36 1 1 1 1 42 1 2 638
Renfrewshire 2 0 0 5 1 2 1 9 21 1 25 45 6 1 2,596 1 234 0 0 190 40 1 425 1 95 63 7 31 5 3,810
Scottish Borders 2 0 0 0 0 0 3 0 0 1 0 308 2 5 22 1 0 27 0 0 6 1 1 20 1 1 2 0 3 405
South Ayrshire 2 0 0 2 0 13 2 31 9 1 5 40 3 1 584 1 6 0 0 220 14 1 95 1 403 14 4 5 2 1,461
South Lanarkshire 1 0 0 4 1 0 1 6 24 1 42 106 5 2 3,544 1 12 1 0 19 148 1 63 1 14 319 6 37 5 4,362
Stirling 20 2 4 6 58 1 24 1 17 4 3 494 147 5 519 14 2 5 1 2 19 42 7 2 4 6 185 4 15 1,617
West Dunbartonshire 1 0 0 74 1 0 1 2 42 1 9 37 4 1 1,527 3 8 0 0 10 38 1 31 0 5 37 4 458 4 2,302
West Lothian 4 0 1 2 1 0 5 1 5 12 1 1,848 25 8 409 2 1 5 0 2 35 2 5 3 2 5 15 4 48 2,449
Scotland 1,318 526 416 597 194 240 943 612 2,121 1,151 1,826 11,894 1,664 2,630 37,249 1,139 1,309 328 252 1,896 4,402 638 3,810 405 1,461 4,362 1,617 2,302 2,449 89,749
Table 7.7 Passenger journeys to and from the main stations in Scotland: 2020-21 [note 20] [note 21] [note 22] [note 23]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Rank Station thousands Rank2 Station2 thousands2
1 Glasgow Central 5,325 51 Larbert 113
2 Edinburgh 2,958 52 Kilwinning 111
3 Glasgow Queen Street 2,299 53 Uphall 111
4 Paisley Gilmour Street 983 54 Cathcart 111
5 Partick 634 55 High Street (Glasgow) 109
6 Haymarket 448 56 Hamilton Central 103
7 Stirling 432 57 Westerton 103
8 Aberdeen 394 58 Hairmyres 98
9 Argyle Street 382 59 Milngavie 97
10 Charing Cross (Glasgow) 363 60 Falkirk Grahamston 92
11 Dundee 318 61 Hamilton West 92
12 Exhibition Centre (Glasgow) 300 62 Crosshill 90
13 Hyndland 295 63 Oban 89
14 Bridgeton 273 64 Dalmeny 89
15 Johnstone (Renfrewshire) 247 65 Newton (Lanark) 89
16 Ayr 239 66 Hillington West 88
17 Inverness 232 67 Pollokshaws East 88
18 Crossmyloof 214 68 Musselburgh 87
19 Rutherglen 213 69 Dyce 87
20 Bathgate 211 70 North Berwick 86
21 Mount Florida 196 71 Springburn 84
22 Croy 194 72 Helensburgh Central 82
23 Livingston North 185 73 Troon 80
24 Neilston 184 74 Kilmarnock 79
25 Perth 181 75 Inverurie 78
26 Patterton 177 76 Paisley Canal 77
27 Motherwell 174 77 Dumbarton Central 75
28 Anniesland 173 78 Scotstounhill 75
29 Queens Park (Glasgow) 168 79 Leuchars (For St. Andrews) 74
30 Cambuslang 166 80 Wishaw 74
31 Bishopbriggs 164 81 Port Glasgow 74
32 Inverkeithing 156 82 Dunblane 74
33 Barrhead 151 83 Dunfermline Town 73
34 Bellgrove 148 84 Dalmarnock 73
35 Bellshill 147 85 Craigendoran 71
36 Kirkcaldy 139 86 Alloa 71
37 Uddingston 138 87 Polmont 69
38 Lenzie 136 88 Hillington East 69
39 East Kilbride 134 89 Singer 69
40 Edinburgh Park 129 90 Cardross 68
41 Dalmuir 128 91 Balloch 67
42 Bishopton (Renfrewshire) 124 92 Dunbar 66
43 Cardonald 123 93 Stonehaven 65
44 Airdrie 121 94 Clarkston 65
45 Anderston 120 95 Blantyre 65
46 Linlithgow 120 96 Elgin 64
47 Falkirk High 117 97 Garrowhill 63
48 Shettleston 115 98 Carntyne 62
49 Irvine 114 99 Gourock 61
50 Pollokshields East 114 100 Coatbridge Sunnyside 60
Table 7.8 Passenger journeys to or from stations in Scotland that have opened (or re-opened) since 1970 [note 24]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Station 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
  thousands
Duncraig (1971) 0.6 0.7 0.8 0.5 0.4 0.5 0.3 0.4 0.5 0.5 -
Kingsknowe (1971) 15.8 17.5 25.3 24.7 21.2 20.2 18.8 20.5 17.2 16.9 4.7
Alness (1973) 17.7 25.5 28.4 27.8 25.9 23.6 26.4 29.3 30.4 27.1 3.2
Muir of Ord (1976) 62.4 74.5 74.1 72.8 66.6 66.5 64.5 64.8 67.6 70.9 13.6
IBM (1978) [note 25] 136.4 127.8 122.6 71.1 47.4 22.0 6.0 0.8 0.5 - -
Anderston (1979) 576.8 647.2 630.8 602.8 633.7 624.6 661.3 711.6 728.4 715.1 119.9
Argyle Street (1979) 783.6 1196.5 1336.7 1369.9 1438.4 1382.9 1413.2 1411.4 1295.4 1311.8 382
Bridgeton (1979) [note 26] 409.1 489.3 617.2 647.0 647.0 631.8 610.5 702.3 715.8 814.2 272.7
Dalmarnock (1979) 76.8 79.6 21.5 100.4 217.1 283.2 367.7 449 414.2 419.9 72.7
Exhibition Centre (1979) [note 26] 1170.0 1317.8 1369.4 1375.5 1639.9 1742.5 1891.5 1847.8 1943.2 1959.6 300.3
Dyce (1984) 542.5 677.9 759.9 810.7 823.9 664.4 517.6 466.7 358.7 356.4 86.5
Livingston South (1984) 295.8 285.4 287.7 296.3 317.2 342.8 323.7 327.9 295.6 326.8 45.8
Kilmaurs (1984) 95.5 102.1 107.3 105.8 109.8 103.5 104.1 113.5 128.1 115.3 10.1
Auchinleck (1984) 43.3 55.7 57.1 56.0 62.7 62.0 61.8 67.4 77.8 72.1 5.2
Dunrobin Castle (1985) 0.6 0.6 0.6 0.9 0.8 0.8 0.9 1 1.2 1.2 0.1
Loch Eil Outward Bound (1985) [note 26] 0.8 0.7 0.6 0.5 0.6 0.5 0.6 0.5 0.6 0.7 0.1
South Gyle (1985) 473.7 513.8 555.1 574.6 558.1 587.4 497.2 432.9 382 363.1 49.8
Loch Awe (1985) 3.1 2.5 2.7 3.0 4.8 4.8 4.1 5.4 5 5.5 4.6
Portlethen (1985) 18.3 19.1 28.0 48.2 57.2 56.3 45.9 42.7 46.7 63.4 14.2
Bridge of Allan (1985) 227.3 243.5 248.2 258.7 275.0 278.9 271.4 289.1 290.9 291.8 42.5
Livingston North (1986) 631.0 825.5 924.3 1030.6 1125.3 1155.0 1201.0 1191.8 1247.8 1179.1 184.7
Bathgate (1986) 694.9 871.0 973.9 1060.7 1176.5 1223.1 1302.8 1282.1 1292.6 1209.8 210.8
Uphall (1986) 220.9 325.1 431.2 511.0 557.6 581.6 608.6 613.6 624.1 577.8 111.3
Wester Hailes (1987) 23.1 29.8 35.8 36.2 37.5 38.6 36.1 41.3 39.9 45.3 11.4
Curriehill (1987) 48.5 52.9 63.9 65.8 67.2 67.0 66.7 69.3 69.2 81 9
Ardrossan Town (1987) 18.7 20.6 21.0 21.2 21.9 20.1 24.2 21.6 22.3 22.4 2.3
Falls of Cruachan (1988) 0.2 0.3 0.2 0.5 0.7 0.7 0.7 0.7 0.5 0.6 0.1
Musselburgh (1988) 362.9 386.7 420.8 438.7 456.7 478.1 463.7 488.6 455.4 460.9 87
Greenfaulds (1989) 136.1 132.6 122.9 130.5 136.5 130.9 114.8 124.3 125.3 118.9 15
Drumgelloch (1989) [note 27] 58.5 269.2 307.2 345.0 387.3 403.5 411.1 418.6 418.7 407.6 35.8
Stepps (1989) 291.0 302.2 305.6 277.4 296.9 300.4 269.9 301.9 315.2 271.6 39.1
Airbles (1989) 107.8 110.1 113.6 112.8 119.1 127.0 142.9 132.8 114.4 118.9 14.1
Milliken Park (1989) 142.3 151.2 169.4 190.3 198.2 206.1 241.4 255.7 238.4 228.2 48.7
Whinhill (1990) 37.7 40.0 45.3 52.4 52.6 53.6 43.7 52.4 41.6 40.6 4.6
Dumbreck (1990) 109.5 114.1 117.2 131.4 150.6 164.0 169.7 179.2 170.2 173.1 55.9
Corkerhill (1990) 211.9 236.6 233.5 245.0 247.8 266.2 284.9 276 277.1 266.9 41.7
Mosspark (1990) 111.2 117.4 116.0 110.7 119.0 143.1 186.7 174.7 162.3 169.7 35.8
Crookston (1990) 120.0 126.4 127.2 132.6 149.8 174.8 188.1 200.3 194.6 202.1 36.9
Paisley Canal (1990) 219.1 232.8 218.5 340.6 363.2 367.7 398.1 389.3 474.9 478.2 77.1
Priesthill & Darnley (1990) 105.1 115.9 125.1 125.8 134.2 137.7 144.8 161 164.5 170.2 36.5
Shieldmuir (1990) 57.3 56.8 69.5 81.4 89.2 105.2 113.9 116.3 109.6 113.3 12.7
Hawkhead (1991) 139.5 145.5 138.7 167.3 183.8 201.3 224.0 224.3 244.3 248.6 33.8
New Cumnock (1991) 26.2 28.0 28.5 27.2 31.9 28.4 26.6 26.7 28.3 25.6 1.6
Glenrothes with Thornton (1992) 49.6 57.5 60.9 63.0 67.3 76.7 76.9 79.5 76.8 71.9 7.4
Whifflet (1992) 246.7 254.5 257.4 233.4 234.1 247.4 329.6 301.1 257.5 263.9 31.5
Ashfield (1993) 54.7 69.7 76.4 74.2 80.5 76.5 50.3 83.5 84.5 66.4 23.9
Possilpark & Parkhouse (1993) 90.3 112.0 123.8 99.2 97.7 91.4 73.1 100.2 92.0 77.8 22.6
Gilshochill (1993) [note 26] 84.8 89.5 98.9 94.5 101.9 87.0 65.1 94.7 91.2 71.4 15.5
Summerston (1993) 116.5 140.5 156.8 154.1 166.9 152.4 99.0 146.8 147.4 120.2 24.2
Maryhill (1993) 65.3 80.3 83.3 77.3 92.3 90.5 64.1 89.7 88.7 77 12.8
Carmyle (1993) 127.0 135.3 143.3 132.1 131.1 132.5 155.5 138 121.2 134.7 28.4
Mount Vernon (1993) 55.7 56.7 63.3 57.3 59 60.2 66.8 69.6 58 67.2 9
Baillieston (1993) 97.0 109.2 114.7 112.0 112.9 126.2 156.5 159.5 149.9 175.5 29.2
Bargeddie (1993) 89.8 99.4 98.3 88.0 85.9 95.2 114.9 105.8 91.8 104.9 14.5
Kirkwood (1993) 138.9 150.0 153.2 130.2 131.6 138.9 166.6 156.8 139.2 147.7 21.7
Gretna Green (1993) 32.9 36.6 37.4 38.0 40.2 38.9 39.0 39.9 45.9 46.5 5.5
Camelon (1994) 97.7 104.5 110.9 116.4 130.5 136.1 132.2 127.6 142.0 162.9 24.6
Wallyford (1994) 220.9 240.8 255.8 268.1 295.9 311.9 297.0 316.9 308.0 314.1 36.4
Sanquhar (1994) 22.4 28.4 28.2 26.3 27.5 24.5 27.4 28.7 28.1 24.3 1.8
Prestwick Airport (1994) [note 28] 315.3 337.0 343.8 454.0 293.9 93.0 117.9 132.8 104.9 101.2 7.7
Dalgety Bay (1998) 244.3 264.2 268.4 284.3 307.8 341.0 315.2 323.2 306 272.7 26.1
Drumfrochar (1998) 61.3 55.2 60.0 69.8 72.9 68.4 80.7 66.2 74 67.6 6.4
Dunfermline Queen Margaret (2000) 195.5 210.5 206.1 208.5 224.1 250.5 236.7 249.7 248.5 233.1 28.3
Howwood (2001) 41.3 47.9 51.3 112.7 119.9 124.9 111.6 101.3 94.9 98.9 9.6
Beauly (2002) 49.8 54.5 55.2 57.9 57.4 59.4 52.9 51.5 48.3 46.5 14.9
Brunstane (2002) 128.2 132.8 144.2 159.6 164.5 166.0 162.1 177.3 178.1 171.8 30.3
Newcraighall (2002) 182.0 191.0 206.9 221.9 242.8 224.0 234.8 278.5 286.4 265.6 32.1
Edinburgh Park (2003) 499.4 646.0 816.7 960.3 893.5 889.5 870.0 888 914.6 905.2 128.7
Gartcosh (2005) 134.3 143.8 142.0 153.4 177 156.8 133.8 148.4 186.7 173.5 26.9
Kelvindale (2005) 90.4 94.4 96.5 98.0 105.5 91.6 65.9 92.2 84.7 75.4 18.3
Chatelherault (2005) 57.1 59.5 62.5 66.9 74.9 85.9 105.5 111.1 108.5 114 13.1
Merryton (2005) 102.6 106.3 113.1 111.4 116.2 113.5 123.1 107.2 121.4 127.9 7.6
Larkhall (2005) 316.8 327.1 342.7 406.1 420.1 420.4 434.5 385.9 354.6 354.1 32.4
Alloa (May 2008) 390.7 401.1 380.9 383.8 402.4 386.5 360.6 388.2 370.5 393.4 70.7
Laurencekirk (May 2009) 73.1 86.1 92.5 102.8 112.9 104.5 96.0 95.8 86.3 88.6 8.8
Blackridge (2010) 12.4 43.3 42.6 47.3 51.5 53.2 56.9 58 59.8 57.2 6.5
Armadale (2011) 11.2 126.1 141.1 164.7 186.3 215.4 238.7 249.8 260.1 251.8 35.9
Caldercruix (2011) 11.1 91.0 93.0 101.9 109 111.5 88.7 100.4 98.3 104.3 9.6
Conon Bridge (2013) - - 3.8 18.1 15.5 15.3 15.5 15.1 17.5 18 2.6
Eskbank (Sept 2015) - - - - - 128.3 274.8 338.9 367 364.5 45.4
Galashiels (Sept 2015) - - - - - 213.8 346.3 356.3 360.4 328.4 37.5
Gorebridge (Sept 2015) - - - - - 59.3 98.2 115.1 123.9 112.4 11.3
Newtongrange (Sept 2015) - - - - - 86.4 141.6 157 154.2 139.2 13.9
Shawfair (Sept 2015) - - - - - 13.2 22.2 31.6 41.1 46.5 6.7
Stow (Sept 2015) - - - - - 39.7 67.5 69.8 71.2 70.7 8.3
Tweedbank (Sept 2015) - - - - - 300.6 436.2 437 443.8 420.2 38.5
Edinburgh Gateway (Dec 2016) - - - - - - 58.4 284.4 323.7 292.7 44.5
Robroyston (Dec 2019) - - - - - - - - - 43.5 29.8
Kintore (Oct 2020) - - - - - - - - - - 8.5
Table 7.9 Rail punctuality: Public Performance Measure - for all services [note 34]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Operator 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
    percentage of trains arriving on time
GNER [note29] - - - - - - - - - - -
East Coast [note 29] [note 31] [note 33] [note 35] 83.3 86.6 83.9 84.2 - - - - - - -
Virgin Trains East coast [note 35] - - - - 88.6 85.2 83.1 81.5 - - -
London North Eastern Railway [note 38] - - - - - - - - 74.8 77.1 92.4
ScotRail (First) [note 30] [note 37] 90.1 90.7 93.0 91.4 90.5 - - - - - -
ScotRail (Abellio) [note 30] [note 37] - - - - - 90.6 90.3 89.5 87.4 88.4 93.1
Virgin CrossCountry [note 29] - - - - - - - - - - -
CrossCountry [note 29] [note 32] 87.9 89.6 86.8 86.7 88.8 89.5 89.7 87.7 84.4 82.8 92.9
Virgin Train West Coast [note 29] [note 36] 86.6 85.9 83.6 85.8 84.8 86.0 89.1 84.2 84.0 - -
Avanti West Coast [note 29] [note 39] - - - - - - - - - 78.2 89.6
Caledonian Sleeper [note 29] [note 37] - - - - - 86.0 89.2 85.7 89.7 80.6 89.4
GB long-distance operators [note 29] 87.7 89.1 87.0 86.9 87.4 87.6 87.6 85.3 81.3 81.4 92.7
GB regional operators [note 30] 91.5 92.5 91.1 91.0 91.6 91.4 91.6 89.7 85.8 84.1 93.7
Table 7.10 ScotRail services: arrival times at final destinations [note 40]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Office of Rail and Road - Not National Statistics
Time 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
  percentages
Total within 5 minutes 90.1 90.7 93.0 91.4 90.5 90.6 90.3 89.5 87.4 88.5 93.1
Total within 10 minutes 95.3 95.7 97.3 96.4 95.9 96.1 96.1 95.2 94.2 94.9 96.1
Total within 20 minutes 97.0 97.1 98.4 97.7 97.4 97.4 97.3 96.6 96.0 96.5 97.0
20 minutes and over [note 41] 1.6 1.4 1.0 1.3 1.4 1.4 1.5 1.9 1.6 1.6 1.4
Cancelled [note 42] 1.4 1.5 0.7 1.0 1.2 1.2 1.1 1.5 2.4 1.9 1.6
thousands
Number of trains due to be run [note 43] 715 719 726 744 750 752 745 759 770 797 589
Table 7.11 Rail passenger satisfaction: National Rail Passenger Survey
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Passenger Focus - Not National Statistics
Survey questions 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
ScotRail passengers   percentage who were satisfied or said good [note 44]
Overall opinion of journey 88 88 89 88 89 89 85 87 81 87 90
How deals with delays 42 34 39 42 47 50 39 52 39 43 51
Value for money 59 57 52 50 58 60 59 60 52 54 51
How station staff handle requests 81 89 90 87 90 93 85 88 88 88 96
Overall station environment 77 76 76 74 80 81 75 78 77 77 78
Ticket buying facilities 81 80 82 81 79 85 81 78 79 84 79
Info. re. times, platforms 85 85 88 85 87 87 86 87 86 87 91
Punctuality / reliability 87 84 87 83 84 85 83 83 74 77 79
Length of journey time 88 90 91 90 89 89 90 91 87 88 91
Ease of getting on/off [note 46] 86 87 88 87 88 87 87 - - - -
Amount of seats / standing space [note 47] 75 73 78 78 77 75 73 75 75 75 80
Frequency 82 83 82 83 83 83 82 83 78 78 81
Train Cleanliness [note 48] 77 80 83 82 83 78 75 76 73 79 79
Comfort of seats [note 49] 76 80 81 80 81 82 78 71 69 77 78
Sample size 2,113 2,568 2,539 2,187 2,095 2,220 2,607 2,662 2,794 2,881 1,025
Others whose journeys started in Scotland [note 45] percentage who were satisfied or said good [note 44]
Overall opinion of journey 92 91 87 92 88 91 92 92 92 89 87
How deals with delays 62 54 55 70 48 68 60 59 63 48 67
Value for money 69 62 65 68 66 69 70 72 66 70 73
How station staff handle requests 90 86 91 90 90 93 93 93 95 87 88
Overall station environment 82 78 63 75 83 86 87 89 89 86 81
Ticket buying facilities 86 89 81 82 86 90 92 91 93 90 94
Info. re. times, platforms 91 87 86 86 89 94 95 91 93 94 88
Punctuality / reliability 88 87 89 89 89 90 94 88 86 86 72
Length of journey time 88 88 87 87 86 91 89 90 91 91 88
Ease of getting on/off [note 46] 85 85 86 87 84 85 87
Amount of seats / standing space [note 47] 79 77 79 79 79 80 81 82 81 77 87
Frequency 82 80 79 81 84 88 89 82 83 83 80
Train Cleanliness [note 48] 86 81 86 86 86 86 85 89 85 85 86
Comfort of seats [note 49] 80 77 81 82 78 81 79 80 78 79 78
Sample size 562 672 706 825 786 753 672 618 614 645 250
All GB regional operators percentage who were satisfied or said good [note 44]
Overall opinion of journey 87 86 86 84 85 86 85 85 81 82 84
Punctuality / reliability 86 84 84 81 82 84 82 83 76 76 74
All GB long-distance operators
Overall opinion of journey 87 86 88 87 86 87 87 88 85 85 84
Punctuality / reliability 86 85 87 84 83 84 84 84 78 78 74
Table 7.12 Freight traffic moved within and from Scotland by commodity
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Network Rail - Not National Statistics
Products lifted/moved 2018/19 2019/20 2020/21
Productlifted     Thousand tonnes
Construction Materials 577 549 375
Domestic Automotive 30 31 19
Intermodal [note 50] 3,047 3,008 2,795
Industrial Minerals 184 144 94
Metals 222 154 141
Other 68 69 79
Petroleum Product 320 327 271
Total 4,448 4,281 3,774
Product moved (full journey) 2018/19 2019/20 2020/21
  Thousand net tonne miles
Construction Materials 109,830 95,032 59,453
Domestic Automotive 12,213 12,048 7,578
Intermodal [note 50] 892,166 894,302 824,048
Industrial Minerals 31,512 24,890 27,923
Metals 54,379 38,206 34,541
Other 16,445 16,730 19,230
Petroleum Product 37,896 39,445 38,582
Total 1,154,441 1,120,654 1,011,354
Product moved (Scotland mileage only) 2018/19 2019/20 2020/21
    Thousand net tonne miles
Construction Materials 56,693 49,510 44,961
Domestic Automotive 2,406 2,458 1,502
Intermodal [note 50] 280,425 285,105 264,742
Industrial Minerals 17,833 16,135 20,319
Metals 33,703 26,784 21,606
Other 5,759 6,213 7,044
Petroleum Product 32,507 32,143 28,226
Total 429,326 418,348 388,399
Product moved (full journey) 2018/19 2019/20 2020/21
    Thousand net tonne kilometres
Construction Materials 176,754 152,939 95,679
Domestic Automotive 19,655 19,389 12,196
Intermodal [note 50] 1,435,799 1,439,237 1,326,173
Industrial Minerals 50,714 40,056 44,937
Metals 87,514 61,487 55,588
Other 26,465 26,925 30,948
Petroleum Product 60,988 63,481 62,092
Total 1,857,888 1,803,514 1,627,613
Product moved (Scotland mileage only) 2018/19 2019/20 2020/21
    Thousand net tonne kilometres
Construction Materials 91,238 79,679 72,357
Domestic Automotive 3,872 3,956 2,416
Intermodal [note 50] 451,299 458,830 426,061
Industrial Minerals 28,700 25,967 32,700
Metals 54,240 43,104 34,771
Other 9,268 9,999 11,337
Petroleum Product 52,315 51,730 45,424
Total 690,932 673,265 625,066
Table 7.14 Lines open for traffic [note 51]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Network Rail - Not National Statistics
Routes/rail length 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20
Linear routes   kilometres
Electrified 676 676 676 709 709 709 709 893 893 893
Non electrified 2,087 2,087 2,087 2,054 2,110 2,110 2,110 1,803 1,803 1,803
Total 2,763 2,763 2,763 2,763 2,819 2,819 2,819 2,696 2,696 2,696
Total rail length(including sidings etc)  
Electrified .. .. .. .. .. .. .. 902 902 904
Non electrified .. .. .. .. .. .. .. 1,856 1,856 1,840
Total .. .. .. .. .. .. .. 2,758 2,758 2,744
Table 7.15 Number of stations [note 52] [note 53]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Network Rail - Not National Statistics
Type of station 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20
Passenger and parcel 351 351 351 351 358 359 359 359 359 359
Freight only 118 119 119 119 119 119 119 119 119 [Unavailable]
Total 469 470 470 470 477 478 478 478 478 [Unavailable]

 

Table 7.16 Number of passenger stations by local authority, 2019-20 [note 54]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Network Rail - Not National Statistics
Local Authority number
Aberdeen, City of 2
Aberdeenshire 6
Angus 7
Argyll and Bute 14
Clackmannanshire 1
Dumfries & Galloway 7
Dundee City 2
East Ayrshire 6
East Dunbartonshire 6
East Lothian 7
East Renfrewshire 9
Edinburgh, City of 12
Eilean Siar 0
Falkirk 5
Fife 19
Glasgow, City of 61
Highland 59
Inverclyde 14
Midlothian 4
Moray 3
North Ayrshire 12
North Lanarkshire 24
Orkney Islands 0
Perth & Kinross 7
Renfrewshire 10
Scottish Borders 3
Shetland Islands 0
South Ayrshire 9
South Lanarkshire 19
Stirling 6
West Dunbartonshire 13
West Lothian 12
Scotland 359
Table 7.17 Strathclyde Partnership for Transport - Glasgow Subway [note 55]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Strathclyde Partnership for Transport - Not National Statistics
Vehicles/ journeys/ staff/ revenue 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17[note 62] 2017-18 2018-19 2019-20 2020-21
  numbers
Vehicles [note 56] 41 41 41 41 41 41 40 40 40 .. ..
thousands
Loaded train kilometres[note60] [note 61] 2,922 3,469 3,466 3,505 3,564 3,537 .. 3,439 3,495 .. ..
Passenger journeys 13,009 12,888 12,604 12,702 12,951 12,713 11,376 12,685 13,150 12,746 2,520
£ thousands
Revenue [note 57] 14,835 15,147 13,503 17,003 19,194 18,937 16,828 19,735 21,211 21,472 4,662
Revenue at constant prices [note 58] 19,446 18,876 16,307 19,926 21,973 21,468 18,747 21,229 22,077 21,792 4,662
Passenger receipts [note 59] 13,775 14,166 12,602 15,955 17,752 17,632 15,997 18,449 19,910 20,155 3,978
Passenger receipts at constant prices [note 58] 18,057 17,653 15,219 18,698 20,322 19,989 17,821 19,845 20,723 20,455 3,978
numbers
Operational staff [note 63] 331 284 170 164 161 165 164 165 165 135 139
Table 7.18 Railway accidents, Scotland [note 64] [note65]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: RSSB https://www.rssb.co.uk/en/safety-and-health/risk-and-safety-intelligence/safety-performance-reports - Not National Statistics
Accidents/casualties 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Railway accidents  
PHRTA [note 66]  
Train collision [note 67] 1 - - 1 2 1 1 1 1 1 -
Derailments [note 68] 3 2 3 - 1 1 - - 5 1 1
Collision with road vehicle not at level crossing 1
Non- PHRTA [note 69]  
Striking level crossing gates or barrier - 1 - - - 1 - - - - -
Train striking object 13 20 22 7 11 14 9 7 7 5 8
Train striking animal [note 73] 23 23 16 20 18 25 18 21 25 12 10
Train fire 5 1 4 - - 1 1 1 5 10 3
Train struck by missile 2 7 4 3 3 2 3 2 2 0 2
Open door collision - - - - 1 - - - - 2 -
Collisions - - 1 - - - 1 - - 1 -
Bufferstop collision [note 74] 1 - -
All accidents 47 54 50 31 36 45 33 32 46 32 25
Casualties  
Train accidents - deaths [note 70] - - - - - - - - - - 3
- injuries [note 71] 8 2 8 6 1 4 4 4 1 4 9
Accidents in stations - deaths [note 70] - - - - - - 2 - 1 - 1
- injuries [note 71] 486 579 561 537 608 564 722 550 465 609 277
Accidents on trains - deaths [note 70] - - - - - - - - - - -
- injuries [note 71] 115 120 129 150 163 167 140 148 230 324 80
Accidents outside of trains and stations (not including suicides and or tresspass) - deaths [note 70] [note 72] 3 1 - - 1 - - - 1 2 -
- injuries [note 71] [note 72] 287 251 219 219 261 218 252 226 196 193 168
Trespassers and suicides - deaths 19 21 29 24 23 20 29 18 21 17 36
- injuries [note 71] 9 8 12 15 6 9 21 5 16 15 8
Total deaths 22 22 29 24 24 20 31 18 23 19 40
Total injuries 905 960 929 927 1,039 962 1,139 933 908 1,145 542
Table 7.19 Railway fatalities by local authority and category, 2020 [note 64]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: RSSB - Not National Statistics
Council Trespasser Suicide Level crossing User Raillway staff Passenger Other member of public Total
Aberdeenshire - 2 - - - - 2
Clackmannanshire - 1 - - - - 1
Dumbarton - 1 - - - - 1
Dumfries and Galloway - 2 - - - - 2
Dunbartonshire - 2 - - - - 2
Dundee - 1 - - - - 1
East Lothian - 3 - - - - 3
Edinburgh - 1 - - - - 1
Fife - 3 - - - - 3
Glasgow - 8 - - - - 8
Kincardineshire - 1 - 2 1 - 4
Lanarkshire 1 3 - - - - 4
Linlithgow 1 - - - - - 1
Perth and Kinross - 1 - - - - 1
Renfrewshire - 2 - - - - 2
Stirling and Falkirk - 2 - - - - 2
West Lothian - 1 - - - 1 2
Scotland 2 34 - 2 1 1 40
Table 7.20 Adults (16+) - views on train services of those who used them in the past month: 2019 [note 75] [note 76]
This worksheet contains one table. Some cells refer to notes which can be found in the notes worksheet.
Source: Scottish Household Survey
Questions asked Strongly agree Tend to agree Total agree No view -neither/nor No opinion Total no view Strongly disagree Tend to disagree Total disagree Sample size (=100%)
row percentages
Trains run to timetable 28 46 74 7 2 9 6 11 17 2530
Train service is stable and not regularly changing 27 46 72 10 4 14 4 10 14 2530
Trains are clean 28 55 83 8 1 9 1 7 8 2530
Feel safe/secure on trains during the day 50 45 95 3 0 3 0 1 1 2530
It is simple decide what type of ticket I need 44 43 87 5 1 6 2 4 6 2530
Finding out about routes and times is easy 45 44 89 6 1 7 1 3 4 2530
Easy to change from trains to other forms of transport 32 40 72 14 7 21 2 5 7 2530
Train fares are good value 15 34 48 14 2 16 15 21 36 2530
Feel safe/secure on trains during the evening 34 42 76 9 5 14 3 7 10 2530