Scottish Transport Statistics No 30: 2011 Edition

Table 7.21  Adults (16+) - views on train services of those who used them in the past month: 20101
Agree No view Disagree Sample
size
(=100%)
strongly tend to All neither… nor noopinion All strongly tend to All
  row percentages
Trains are on time 50 43 93 3 1 4 3 1 4 1,440
Trains are frequent 46 43 89 5 2 7 3 1 4 1,440
Service runs when I need it 41 49 90 5 1 6 4 1 5 1,440
Service is stable and isn't regularly changing 42 44 86 5 3 8 4 1 5 1,440
Trains are clean 43 45 88 6 0 6 5 1 6 1,440
Trains are comfortable 44 49 93 3 0 3 3 0 3 1,440
Feels personally safe and secure on the train during the day 53 45 98 2 0 2 0 0 0 1,440
Feels personally safe and secure on the train during the evening 28 44 72 10 7 17 8 3 11 1,440
Simple deciding the type of ticket I need 44 42 86 4 1 5 6 2 8 1,440
Finding out about routes and times is easy 46 44 90 4 2 6 4 1 5 1,440
Easy changing from trains to other forms of transport 37 44 81 9 3 12 4 2 6 1,440
Fares are good value 21 37 58 10 2 12 20 12 32 1,440

1. Those who had not used a train service in the past month are not asked these questions about train services.