Scottish Transport Statistics No 30: 2011 Edition

Table 7.9 Rail punctuality: Public Performance Measure - for all services
  2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11
percentage of trains arriving on time
GNER1 71.1 70.0 70.8 74.1 77.5 83.5 82.7 - - - -
East Coast1,3,5 - - - - - - - 83.6 86.9 87.4 83.3
ScotRail2 86.8 82.2 82.1 85.5 83.1 85.8 88.8 90.6 90.6 90.7 90.1
Virgin CrossCountry1 54.6 62.5 61.7 72.2 77.8 80.9 83.9 - - - -
CrossCountry1,4 - - - - - - - 88.2 90.1 90.1 88.2
Virgin Trains1 62.8 68.7 73.5 74.8 72.1 83.5 86.0 86.2 80.0 84.6 86.6
GB long-distance operators1 69.1 70.2 70.6 73.4 79.1 82.2 84.9 86.2 87.3 88.9 87.9
GB regional operators2 81.7 79.1 80.5 82.8 82.6 85.0 87.6 89.6 90.6 92.0 91.1

Source: ORR - Not National Statistics
1. For long-distance operators, the figures are the percentages of trains which arrive at the final destination within ten minutes of the timetabled time (i.e. are no more than 9 minutes and 59 seconds late)
2. For regional operators, the figures are the percentages of trains which arrive at the final destination within five minutes of the timetabled time (i.e. are no more than 4 minutes and 59 seconds late)
3. National Express East Coast has taken over the franchise previously operated by GNER.
4. CrossCountry is now operating most of the Virgin CrossCountry franchise routes and some routes from the Central Trains franchise.
5. National Express East Coast services were transferrred to East Coast on 13 November 2009