Scottish Transport Statistics No 33 2014 Edition

Chapter 7: Rail Services

  • Rail travel and freight in Scotland
  • Passenger numbers
  • Journey types
  • Passenger receipts

Chapter 7: Rail Services

Chapter 7: Rail Services

RAIL SERVICES

1. Introduction

1.1 This chapter provides information on rail services, such as the numbers of passenger journeys of various types, passenger receipts, punctuality and passenger satisfaction, the amount of freight lifted by origin, destination and commodity, lines open for traffic, number of stations, railway accidents, and some statistics about the Glasgow Subway.

1.2 For simplicity, the Scottish passenger rail franchise is referred to throughout as ScotRail. From 31 March 1997 to 16 October 2004, it was operated by National Express, under the name ScotRail; from 17 October 2004, it has been operated by First Group, under the name First ScotRail. From 1 April 2015 Abellio and Serco will assume responsibility for the ScotRail and Caledonian Sleeper services.

1.3 ScotRail introduced a new methodology which better estimates Strathclyde Zonecard journeys from 2009/10. To allow meaningful year on year comparisons to be made passenger figures from 2003/04 onwards present the impact on previously published figures. Note that Office of Rail Regulation figures are compiled on a different basis and do not adjust for this.

Key Points

  • There were 86 million passenger journeys on Scotrail services in 2013-14
  • Scotland has 2,763 kms of rail network and 351 stations.
  • 28% of respondents to the Scottish Household Survey had used the train in the last month in 2013.

2. Main Points

Journeys & Trends

2.1 Passenger journeys on ScotRail services increased by 3.7% to 86.3 million in the 2013-14 financial year, an increase of 35% since 2004-05 (Table 7.1).

2.2 There were 85.8 million rail passenger journeys originating in Scotland in the 2012-13 financial year. This was around 2.5 million (3%) more than the previous year. Following a fall in the early 1990's, passenger numbers increased in every year after 1994-95, to 64.9 million in 1999-2000. However, they fell by 0.1 million in 2000-01 due to the effects on rail services of the speed restrictions, imposed following the accident at Hatfield in October 2000 (e.g. the Edinburgh/Glasgow daytime frequency was halved for about two months, and some sleeper services did not run for about five months). There were falls of 0.2 million in 2001-02 and 0.6 million in 2002-03 due to the effects on services of the ScotRail drivers' pay dispute, including some one day strikes and a special timetable (involving a reduction of about a quarter in weekday services) from January to May 2002. Subsequently, patronage recovered, with increases from 2004-05 onwards. (Table H1). (Table 7.2)

2.3 ORR data also shows 3.9 million cross-border passenger journeys originating outwith Scotland in 2012-13, 0.1 million more than in 2011-12. Cross-border passenger journeys originating outwith Scotland have been increasing since 1994-95 (2.1 million),. However, they fell slightly in 2000-01 and 2002-03 due to the reasons referred to above. (Table 7.3)

2.4 Passenger revenue from journeys originating in Scotland was £422 million in 2012-13 of which cross-border journeys originating in Scotland accounted for £143 million (Table 7.2). A

similar amount (£143m) of passenger revenue was generated from passenger journeys originating outwith Scotland and ending in Scotland. (Table 7.3)

Journey Stages & Distances

2.5 Tables 7.4 to 7.8show ORR passenger journeys. In 2012-13, 91% of the 90 million passenger journeys to, from or within Scotland were solely within Scotland. London, the North West and North East of England were the main origins/destinations of cross-border passenger journeys with around 2 million journeys each (Table 7.4).

2.6 In 2009-10 51% of passenger journeys to Aberdeen involved travelling distances of 100+ kms, 37% of journeys to Edinburgh were between 50 kms and 100 kms, and 29% of journeys to Glasgow were between 5 kms and 10 kms. Updates to this dataset are not currently available. (Table 7.5)

2.7 In 2012-13, there were 81.9 million passenger journeys, wholly within Scotland. Forty per cent of start and end points were in Glasgow and 12 per cent were in Edinburgh. There were 7.7 million cross border journeys starting or finishing in Scotland. Of these, 47 per cent started or finished in Edinburgh and a quarter started or finished in Glasgow. (Table 7.6a and 7.6c)

2.8 Table 7.6c shows travel between Local Authorities in 2012-13. Of the journeys wholly within Scotland, 12 million (15%) start and finish in Glasgow. Over 6 million are made between Glasgow and North and South Lanarkshire. (Table 7.6c)

Stations

2.9 In 2012-13, Glasgow Central was the busiest national rail station in Scotland, with 27 million passenger journeys. Edinburgh Waverley was used by 19 million passengers, Glasgow Queen Street by 16 million, Paisley Gilmour Street by 3.7 million, Aberdeen by 3.3 million, Partick by 2.6 million, Stirling by 2.2 million, Haymarket and Charing Cross by 2 million, Dundee by 1.7 million and Ayr by 1.5 million. Including those already listed, there were 76 stations for which more than half a million passenger journeys each were recorded in the national ticketing system. (Table 7.7)

2.10 Of the stations in Scotland which have opened (or re-opened) since 1970, Exhibition Centre (1,369,000), Argyle Street (1,337,000), Bathgate (974,000), Livingston North (924,000), Edinburgh Park (817,000), Dyce (760,000), Anderston (631,000), Bridgeton (617,000) and South Gyle (555,000) had the largest passenger volumes in 2012-13. (Table 7.8)

Punctuality & Service

2.11 In 2013-14 91.4% of ScotRail services, 86.7% of Cross Country, 85.8% of Virgin trains and 84.2% of East Coast trains arrived on time. For all GB long-distance operators it was 86.9% and for all GB regional operators it was 91.0%. (Table 7.9)

2.12 In 2013-14, 96.4% of ScotRail trains arrived within 10 minutes of the scheduled arrival time, 1.3% arrived 20 or more minutes late, and 1.0% were cancelled. (Table 7.10)

2.13 In 2013, 88% of ScotRail passengers were either satisfied or said good when asked their opinion of their overall journey. The equivalent figure was 92% for non-ScotRail passengers whose journeys started in Scotland and 84% for all GB regional operators and 87% for all GB long-distance operators. The table shows ScotRail passengers' ratings of 14 aspects of service: in 2013, there were 11 for which at least 75% of those surveyed were satisfied, or said good. (Table 7.11)

2.14 The Scottish Household Survey also collects data from Scottish households on satisfaction with rail services. In 2012, around 90% were satisfied with train services offered, their timeliness and frequency and ability to find out about tickets and routes. There were noticeable differences in those who felt safe of the train during the day and in the evening (day: 97%, evening: 77%). 'Fares are good value' had the lowest agreement rate for trains with 51% of respondents doing so. These questions are asked every other year in the Scottish Household Survey, data for 2014 will be available in summer of 2015. (Table 7.20)

Rail Freight

2.15 In 2012-13, 8.4 million tonnes of freight was lifted in Scotland by rail, 15% less than the previous year, and 41% less than the 2005-06 peak. Of all freight lifted in Scotland, 34% was delivered elsewhere within the UK and about 5% was delivered outwith the UK (because of the way that the statistics are compiled, this figure includes freight for export which was delivered to a port in Britain, as well as Channel Tunnel traffic).

2.16 The amount of freight lifted in Scotland with a destination in Scotland increased by 48% between 2002-03 and a peak in 2007-08 and is currently 19 per cent below this level. In 2012-13, coal and other minerals accounted for 4.0 million tonnes (48%) of the freight lifted in Scotland. Dividing the number of tonne-kilometres by the number of tonnes gives an average length of haul of 231 kilometres for traffic remaining in Scotland, 386 kilometres for traffic to other parts of the UK, and 712 kilometres for traffic destined for outwith the UK. (Table 7.12)

2.17 A total of 1.65 million tonnes of freight lifted elsewhere in the UK was delivered in Scotland in 2012-13, along with 0.40 million tonnes of freight from outwith the UK (the latter figure includes imported freight which was lifted at ports in England or Wales). The total amount of freight with a destination in Scotland fell by 18%, from 8.77 million tonnes in 2011-12 to 7.16 million tonnes in 2012-13, the reduction is a result of a fall in freight lifted in the UK, as that lifted in Scotland saw a slight increase on the previous year. (Table 7.13)

Railway Network

2.18 The total route length of the railway network in Scotland is 2,763 kilometres, of which 676 kilometres is electrified. These figures do not represent the total length of railway track: a kilometre of single-track and a kilometre of double-track both count as one kilometre of route length. (Table 7.14)

2.19 The number of passenger stations has increased from 340 in 2002-03 to 351 in 2012-13. (Table 7.15)

2.20 The local authorities which had the largest numbers of stations located in their areas in 2012-13 were Glasgow (61) and Highland (59 Whilst there are no stations currently in Midlothian or Scottish Borders council areas, there are plans for stations to be opened as part of the Border's Railway Project, see here for more information http://bit.ly/1s2dAUa

(Table 7.16)

Subway

2.21 On the Glasgow Subway, although the number of passenger journeys increased by one per cent between 2012-13 and 2013-14, they are 12% below the 2007-2008 peak. Passenger receipts (excluding other revenue) were £16 million in 2013-14, 27% more in cash terms, and 23% more in real terms, than in the previous year. (Table 7.17)

Accidents

2.22 The number of train accidents fell from 35 to 32 in 2013. Collisions with level crossings and other obstructions fell from 29 in 2012 to 28 in 2013. There were no deaths or injuries due to train accidents. There were 161 injuries occurring on railway premises, a rise of 36 from last year but a reduction of 68 compared to 2003-04. (Table 7.18)

2.23 The total number of fatalities was 23, of which 21 were trespassers or suicides and 2 were other members of the public occurring on railway premises. (Table 7.19)

Figure 7.1 Passenger traffic originating in Scotland, and ScotRail passenger

Figure 7.1 Passenger traffic originating in Scotland, and ScotRail passenger

Note: Figures presented here do not use ScotRail's new methodology for estimating zonecard trips. See Table S1 for these.

Figure 7.2 Freight traffic lifted in Scotland

Figure 7.2 Freight traffic lifted in Scotland

Table 7.1 ScotRail passenger services
2002-032 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
million
Passenger journeys 1 57.38 57.45 64.02 69.43 71.59 74.47 76.43 76.93 78.29 81.10 83.25 86.34
Passenger kilometres 1,944 2,020 2,162 2,283 2,338 2,426 2,516 2,533 2,642 2,682 2,713 2,828
Scheduled train kilometres 3 37.12 37.11 36.90 37.64 38.55 38.70 39.17 40.70 41.87 43.80 44.40 44.35
Route kilometres operated 3,025 3,025 3,025 3,032 3,032 3,032 3,042 3,043 3,066 3,066 3,066 3,066

Source: ORR - Not National Statistics
1. ScotRail introduced a new methodology which better estimates Strathclyde Zonecard journeys from 2009/10. Figures from 2003/04 onwards present the impact of this on previously reported data to provide a more meaningful year on year comparison. Note that this has no impact on actual journeys undertaken. Passenger kms have al been adjusted to reflect this.
2. Figures affected by industrial action 3. Scheduled train kilometres are calculated by the Office of Rail Regulation using the published winter and summer timetables. They do not take account of subsequent changes (e.g. cancellations and emergency timetables etc).

Table 7.2 Passenger traffic originating in Scotland: journeys and revenue1,2
Type of ticket 2002-033 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Passenger journeys million
Internal (journeys wholly within Scotland)
Full fare 17.2 18.4 19.7 21.1 22.3 23.8 24.1 24.0 24.7 25.5 22.5
Reduced fare 17.2 18.0 20.6 22.4 22.7 23.5 24.7 25.8 26.8 28.8 33.2
Season ticket 15.6 17.0 18.5 20.6 22.0 22.5 24.4 23.3 24.2 25.3 26.2
Total 49.9 53.4 58.8 64.1 67.0 69.8 73.2 73.2 75.8 79.5 81.9
Cross-border originating in Scotland
Full fare 0.2 0.3 0.3 0.3 0.3 0.3 0.2 0.2 0.2 0.2 0.1
Reduced fare 2.2 2.2 2.1 2.3 2.4 2.6 2.8 3.1 3.5 3.6 3.7
Season ticket 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total 2.4 2.5 2.5 2.6 2.8 2.9 3.1 3.3 3.7 3.8 3.9
Total passenger traffic originating in Scotland
Full fare 17.4 18.7 20.0 21.4 22.6 24.1 24.3 24.2 24.9 25.7 22.6
Reduced fare 19.4 20.2 22.7 24.7 25.1 26.1 27.6 29.0 30.3 32.3 36.9
Season ticket 15.6 17.0 18.5 20.6 22.0 22.5 24.4 23.3 24.3 25.3 26.2
Total5 52.4 55.9 61.3 66.7 69.8 72.7 76.3 76.5 79.4 83.3 85.8
Passenger revenue £ million
Internal journeys 131.4 143.9 161.7 164.9 171.0 210.1 213.1 230.4 236.0 257.6 278.4
Cross-border journeys 60.5 63.8 64.9 68.9 77.5 84.9 94.8 106.1 128.8 135.8 143.4
Total 191.8 207.7 226.6 233.8 248.4 295.0 307.9 336.5 364.9 393.4 421.8
Total at constant prices4 264.2 278.1 294.6 295.5 304.4 346.5 347.9 382.2 396.1 405.9 421.8

Source: ORR - Not National Statistics
1. There is a series break between 2007-08 and 2008-09 due to a change in the methodology. From 2008-09 estimates of PTE travel (zone cards) are included.
2. Figures are lower than those for First ScotRail passenger journeys as changes of train are not taken into account in this series.
3. Figures affected by industrial action
4. Adjusted approximately for general inflation using the Retail Prices index for the relevant calendar year (e.g. 2001 RPI used for 2001-02).
5. Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and therefore are not comparable with ScotRail passenger figure

Table 7.3 Cross-border passenger traffic originating outwith Scotland: journeys and revenue 1
Type of ticket 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Passenger journeys million
Full fare 0.2 0.3 0.3 0.3 0.3 0.3 0.2 0.2 0.2 0.2 0.1
Reduced fare 2.2 2.2 2.1 2.3 2.4 2.5 2.8 3.1 3.5 3.6 3.7
Season ticket 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Total 2.4 2.5 2.4 2.6 2.8 2.9 3.1 3.3 3.7 3.8 3.9
Passenger revenue £ million
Total 60.1 63.6 64.5 68.9 77.5 85.7 94.8 106.1 128.8 135.8 143.4
Total at constant prices 2 82.8 85.1 83.9 87.1 94.9 100.7 107.1 120.5 139.8 140.1 143.4

Source: ORR - Not National Statistics
1. The Office of Rail Regulation has revised the series of figures for cross-border passenger journeys originating outwith Scotland (back to 1990-91)
2. Adjusted approximately for general inflation using the Retail Prices index for the relevant calendar year (e.g. 2001 RPI used for 2001-02).

Table 7.4 Passenger journeys using national rail tickets 1 to, from or within Scotland, 2012-13
Passenger journeys made using national rail tickets Change since 1995-96
thousands percentage percentage
All such passenger journeys to, from or within Scotland2 89,624 100.0% 83.1%
of which:
within Scotland2 81,880 91.4% 84.5%
to / from England and Wales 7,744 8.6% 69.5%
of which:
to / from London 2,047 2.3% 66.2%
to / from North West England 2,016 2.2% 141.1%
to / from North East England 1,637 1.8% 125.6%
to / from Yorkshire and the Humber 887 1.0% 65.3%
to / from West Midlands 281 0.3% 24.8%
to / from East England 283 0.3% 0.2%
to / from South East 249 0.3% -22.8%
to / from East Midlands 208 0.2% 41.9%
to / from South West 88 0.1% -52.2%
to / from Wales 49 0.1% -35.5%

Source: ORR - Not National Statistics
1. Through journeys made using tickets whose sales were recorded directly by the rail industry's central ticketing system.
2. Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.

Table 7.5 Distances travelled by passengers1 to Aberdeen, Edinburgh and Glasgow 2 2009-10
Aberdeen Edinburgh Glasgow
percentages
0 - under 5 kms 0.0 0.9 19.7
5 - under 10 kms 19.7 6.8 29.0
10 - under 20 kms 1.0 6.6 24.7
20 - under 50 kms 18.8 31.2 16.6
50 - under 100 kms 10.1 37.2 5.3
100+ kms 50.5 17.3 4.7
All passenger journeys made using national rail tickets 100.0 100.0 100.0

Source: ORR - Not National Statistics
1. Based on ticket sales from central ticketing system (therefore excludes journeys made using zonecards)
2. Journeys for which the destination is one of the stations in the Council area (e.g. Edinburgh includes Brunstane, Curriehill, Dalmeny, etc)

Table 7.6a Cross border rail passenger journeys starting or ending in Scotland1
Journeys (thousands) by District/Unitary Authority
To/From 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 % change 2012-13 on 2011-12
Aberdeen City 252 239 256 280 279 289 301 355 338 343 1.4
Aberdeenshire 15 14 15 15 16 19 22 27 25 26 3.9
Angus 39 39 38 38 42 43 44 50 46 48 4.6
Argyll And Bute 22 22 22 29 31 29 32 33 33 30 -9.0
Clackmannan - - - - - 3 3 4 4 4 -0.7
Dumfries And Galloway 296 321 341 330 339 337 347 372 392 388 -1.1
Dundee City 150 146 145 148 158 163 170 194 192 191 -0.7
East Ayrshire 22 22 22 21 20 20 22 28 28 27 -3.5
East Dunbartonshire 2 3 3 4 4 5 7 9 11 12 8.7
East Lothian 33 33 33 37 44 48 47 53 56 58 3.9
East Renfrewshire 2 2 2 2 2 3 4 5 5 5 7.5
Edinburgh, City Of 2,252 2,193 2,394 2,555 2,689 2,873 3,116 3,377 3,494 3,605 3.2
Falkirk 25 25 25 50 53 57 58 66 69 72 4.0
Fife 199 208 208 217 229 240 246 287 287 295 2.5
Glasgow City 1 65 59 52 1,288 1,336 1,421 1,624 1,873 1,928 1,966 2.0
Highland 143 136 143 139 147 146 148 166 151 146 -2.8
Inverclyde 21 21 21 21 20 19 20 24 22 23 5.5
Moray 25 23 22 21 19 21 20 25 22 20 -8.7
North Ayrshire 25 26 25 26 25 26 29 34 32 34 5.8
North Lanarkshire 93 87 89 95 96 101 96 107 106 100 -5.7
Perth And Kinross 60 59 59 63 67 72 79 87 86 87 1.7
Renfrewshire 16 16 16 16 16 17 19 23 22 22 0.0
South Ayrshire 32 35 35 36 35 34 37 41 41 45 10.5
South Lanarkshire 11 12 11 12 14 15 18 24 24 26 5.4
Stirling 66 67 72 75 82 82 83 97 96 99 2.8
West Dunbartonshire 6 6 6 7 7 7 8 9 10 10 0.8
West Lothian 26 27 30 32 35 38 40 50 59 62 4.7
Scotland Other1 1,115 1,044 1,129 0 0 0 0 0 0 0 -
Scotland Total 5,015 4,887 5,216 5,558 5,807 6,129 6,641 7,419 7,580 7,745 2.2

Source: Office of the Rail Regulator. National Rail Statistics, Chapter 7 - Rail Useage.

1. Since 2006-07 there have been improvements in mapping tickets sold with an unknown origin or destination. These were previously mapped to Scotland other, but due to improved methodology, these have now been mapped to other districts or unitary authorities.
One impact of this is journeys have been more accurately been mapped to Glasgow city since 2006-07 so comparisons with earlier years should not be made. For full methodology notes, please view the ORR documentation, which can be found here: http://orr.gov.uk/__data/assets/pdf_file/0014/1940/regional-usage-profiles-odm-august-2013.pdf

Table 7.6b Rail passenger journeys within Scotland1,2
Start/End points (thousands) on journeys within Scotland
To/From/Within 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 % change 2012-13 on 2011-12
Aberdeen City 1,870 1,963 2,187 2,401 2,646 2,770 2,873 3,191 3,510 3,755 7.0
Aberdeenshire 574 620 688 740 810 859 954 1,070 1,174 1,258 7.1
Angus 614 710 774 778 904 828 799 826 843 842 -0.1
Argyll And Bute 953 991 1,070 1,405 1,417 1,769 1,716 1,763 1,788 1,767 -1.2
Clackmannan - - - - - 333 387 391 397 377 -5.1
Dumfries And Galloway 296 320 342 330 332 364 375 399 404 409 1.3
Dundee City 1,173 1,296 1,375 1,348 1,448 1,480 1,500 1,532 1,539 1,523 -1.1
East Ayrshire 750 824 820 803 773 808 842 1,043 1,166 1,205 3.3
East Dunbartonshire 2,533 2,902 3,223 3,354 3,472 3,858 3,788 3,920 4,101 4,211 2.7
East Lothian 1,130 1,185 1,300 1,367 1,609 1,788 1,801 1,781 1,884 2,011 6.7
East Renfrewshire 2,410 2,461 2,637 2,762 2,780 3,082 3,009 3,119 3,298 3,348 1.5
Edinburgh, City Of 13,204 14,945 15,426 15,899 16,723 18,195 19,781 20,291 18,526 19,577 5.7
Falkirk 1,591 1,902 2,022 2,694 2,814 2,833 2,856 2,922 2,965 2,978 0.4
Fife 3,820 4,494 4,639 4,862 5,027 5,044 4,902 4,899 5,044 5,103 1.2
Glasgow City 19,154 21,021 23,574 49,819 51,843 58,953 61,182 63,527 64,204 65,765 2.4
Highland 1,371 1,391 1,468 1,558 1,672 1,815 1,918 2,009 2,164 2,200 1.7
Inverclyde 1,992 2,141 2,308 2,322 2,371 2,710 2,669 2,728 2,753 2,813 2.2
Moray 332 364 393 384 396 417 433 474 493 516 4.5
North Ayrshire 2,910 3,106 3,353 3,462 3,436 3,795 3,758 3,884 3,924 4,061 3.5
North Lanarkshire 5,210 5,759 6,423 6,833 6,965 7,724 7,598 7,910 8,528 8,680 1.8
Perth And Kinross 686 732 793 788 852 927 978 1,019 1,054 1,084 2.8
Renfrewshire 4,432 4,726 5,190 5,405 5,500 6,115 5,982 6,153 6,144 6,362 3.5
South Ayrshire 2,149 2,364 2,554 2,651 3,081 3,340 3,162 3,214 3,153 3,245 2.9
South Lanarkshire 4,444 5,025 5,835 6,419 6,799 7,583 7,556 7,973 8,508 8,785 3.2
Stirling 1,974 2,185 2,469 2,521 2,701 2,809 2,823 2,921 2,928 2,914 -0.4
West Dunbartonshire 3,692 3,838 4,367 4,309 4,392 4,825 4,666 4,751 4,775 4,863 1.8
West Lothian 2,700 2,916 2,999 3,029 3,060 3,066 2,981 3,214 3,760 4,108 9.2
Scotland Other2 24,796 27,423 29,999 5,755 5,833 0 0 0 0 0 -
Scotland Total 106,759 117,605 128,229 133,996 139,656 148,091 151,288 156,924 159,031 163,759 3.0

Source: Office of the Rail Regulator. National Rail Statistics, Chapter 7 - Rail Useage.
1. Note that this table shows start and end points of journeys so a journey starting in Aberdeen City and ending in Aberdeenshire would count once against each Local Authority. A journey starting and ending in Angus would count twice against the Local Authority.
Therefore dividing the figures in the table by two gives the number of journeys either starting or ending in a Local Authority and will match totals published elsewhere in this chapter.
2. Since 2006-07 there have been improvements in mapping tickets sold with an unknown origin or destination. These were previously mapped to Scotland other, but due to improved methodology, these have now been mapped to other districts or unitary authorities.
One impact of this is journeys have been more accurately been mapped to Glasgow city since 2006-07 so comparisons with earlier years should not be made. For full methodology notes, please view the ORR documentation, which can be found here: http://www.rail-reg.gov.uk/upload/pdf/odm-summary-1011.pdf

Table 7.6c Rail passenger journeys wholly within Scotland, using national rail tickets 1, by local authority areas 2, 3 of origin and destination, 2012-13 4
Destination
Origin Aberdeen City Aberdeenshire Angus Argyll & Bute Clackmannanshire Dumfries & Galloway Dundee City East Ayrshire East Dunbartonshire East Lothian East Renfrewshire Edinburgh, City of Falkirk Fife
thousands
Aberdeen City 485 498 125 1 0 1 77 1 2 2 0 204 7 41
Aberdeenshire 498 27 15 0 0 0 15 0 0 0 0 26 1 5
Angus 125 15 36 0 0 0 150 0 0 0 0 35 1 10
Argyll & Bute 1 0 0 124 0 0 0 1 6 0 1 22 1 1
Clackmannanshire 0 0 0 0 0 1 0 2 0 0 24 7 0
Dumfries & Galloway 1 0 0 0 0 61 1 10 0 0 1 41 0 2
Dundee City 77 15 150 0 1 1 5 0 1 2 0 172 5 91
East Ayrshire 1 0 0 1 0 10 0 106 2 0 17 9 1 0
East Dunbartonshire 2 0 0 6 2 0 1 2 65 1 6 73 7 1
East Lothian 2 0 0 0 0 0 2 0 1 29 0 901 6 11
East Renfrewshire 0 0 0 1 0 1 0 17 6 0 242 19 1 0
Edinburgh, City of 204 26 35 22 24 41 172 9 73 901 19 1,322 634 1,772
Falkirk 7 1 1 1 7 0 5 1 7 6 1 634 62 6
Fife 41 5 10 1 0 2 91 0 1 11 0 1,772 6 487
Glasgow, City of 162 14 17 544 73 67 80 403 1,759 29 1,269 1,816 519 63
Highland 108 12 2 4 0 1 9 0 1 1 0 109 3 10
Inverclyde 2 0 0 3 0 1 0 2 6 0 5 15 2 1
Moray 109 9 1 0 0 0 3 0 0 0 0 13 0 3
North Ayrshire 3 0 0 1 0 0 1 1 6 0 5 25 2 1
North Lanarkshire 3 0 0 8 1 1 1 4 34 3 13 370 22 4
Perth & Kinross 21 4 16 1 1 1 115 0 2 1 0 99 4 23
Renfrewshire 2 0 0 5 1 2 1 11 22 1 24 29 6 1
South Ayrshire 3 0 1 2 1 12 2 22 6 1 5 37 3 2
South Lanarkshire 1 0 0 6 1 0 1 5 31 1 52 69 3 1
Stirling 16 2 9 5 74 1 22 1 16 3 3 380 154 4
West Dunbartonshire 1 0 0 144 1 0 0 4 53 0 7 24 4 1
West Lothian 4 0 0 1 0 1 4 0 3 12 1 1,550 27 9
Scotland 1,877 629 421 884 188 205 761 602 2,106 1,006 1,674 9,789 1,489 2,551

Source: ORR - Not National Statistics
1. Based on ticket sales from central ticketing system (therefore excludes journeys made using zonecards)
2. In this table a journey between two local authorities is only counted once.
3. The table does not show the local authority areas which do not contain any stations
4. Total passenger figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.
Note: Previous versions of this table for the years 2008-09 to 2010-11 can be found in the STS no 32 Excel datasets here http://www.transportscotland.gov.uk/analysis/statistics/publications/scottish-transport-statistics-previous-editions

Table 7.7 Passenger journeys to and from the main stations in Scotland: 2012-13 1, 2, 3, 4
Rank thousands Rank thousands
1 Glasgow Central 27,185 51 Troon 656
2 Edinburgh 18,880 52 Coatbridge Sunnyside 649
3 Glasgow Queen Street 16,452 53 Singer 641
4 Paisley Gilmour Street 3,745 54 Anderston 631
5 Aberdeen 3,338 55 Bridgeton 617
6 Partick 2,591 56 Kilmarnock 603
7 Stirling 2,238 57 Queen's Park (Glasgow) 596
8 Haymarket 2,030 58 Dunfermline 581
9 Charing Cross (Glasgow) 2,027 59 Crossmyloof 574
10 Dundee 1,690 60 Bearsden 571
11 Ayr 1,540 61 Hairmyres 569
12 Hyndland 1,532 62 Blairhill 562
13 Exhibition Centre Glasgow 1,369 63 Greenock West 562
14 Argyle Street 1,337 64 Blantyre 561
15 Johnstone 1,323 65 Balloch 560
16 Motherwell 1,293 66 Clarkston 559
17 Inverness 1,213 67 Garrowhill 558
18 Helensburgh Central 1,192 68 South Gyle 555
19 Croy 1,184 69 High Street 551
20 Inverkeithing 1,158 70 Cathcart 534
21 Airdrie 1,154 71 Bellgrove 531
22 Anniesland 1,146 72 Newton 524
23 Linlithgow 1,139 73 Stonehaven 510
24 Mount Florida 1,081 74 Falkirk Grahamston 509
25 Kilwinning 1,049 75 Bishopton 508
26 Kirkcaldy 1,000 76 Dunblane 504
27 East Kilbride 989 77 Leuchars 496
28 Rutherglen 977 78 North Berwick 490
29 Perth 975 79 Largs 486
30 Bathgate 974 80 Port Glasgow 477
31 Falkirk High 964 81 Gourock 470
32 Irvine 944 82 Easterhouse 452
33 Milngavie 927 83 Inverurie 452
34 Livingston North 924 84 Neilston 440
35 Hamilton Central 892 85 Uphall 431
36 Hamilton West 885 86 Scotstounhill 430
37 Lenzie 823 87 Musselburgh 421
38 Edinburgh Park 817 88 Patterton 416
39 Bishopbriggs 807 89 Drumchapel 405
40 Dalmuir 805 90 Wishaw 399
41 Uddingston 785 91 Clydebank 399
42 Cambuslang 777 92 Greenock Central 398
43 Westerton 775 93 Saltcoats 398
44 Larbert 770 94 Dalmeny 395
45 Dyce 760 95 Montrose 390
46 Dumbarton Central 756 96 Arbroath 388
47 Bellshill 716 97 Alloa 381
48 Shettleston 704 98 Dumbarton East 377
49 Polmont 695 99 Dunbar 374
50 Barrhead 669 100 Dumfries 366

Source: ORR - Not National Statistics
1. Figures estimate the total number of people arriving or departing from the main stations in Scotland
2. Figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.
3. Stations associated with a group station can show large year-to-year variations in usage figures, which reflect changes in ticket encoding
rather than actual difference in passengers' journeys. For such tickets, journeys are allocated to the main station of those in the group.
4 For example, a return journey from Kirkcaldy to Edinburgh would be counted twice against Kirkcaldy (since the passenger used Kirkcaldy station
twice - once when departing on the outward journey and once when arriving on completion of the return journey), and twice against Edinburgh.

Table 7.8 Passenger journeys to or from stations1 in Scotland that have opened (or re-opened) since 1970
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
thousands
Dunrobin Castle (1985) 0.2 0.2 0.3 0.4 0.4 0.4 0.6 0.5 0.6 0.6 0.6
Alness (1973) 3.7 5.5 7.0 7.6 9.8 11.6 13.7 14.3 17.7 25.5 28.4
Duncraig (1971) 0.3 0.2 0.5 0.4 0.3 0.5 0.4 0.4 0.6 0.7 0.8
Muir of Ord (1976) 22.1 24.6 24.4 24.7 32.6 39.2 51.1 57.4 62.4 74.5 74.1
Conon Bridge (2013) 3.8
Beauly (2002) 21.3 26.0 26.6 28.4 35.9 41.9 52.4 51.1 49.8 54.5 55.2
Loch Eil Outward Bound * (1985) 0.6 0.7 0.5 0.5 0.6 0.9 0.9 0.5 0.8 0.7 0.6
Falls of Cruachan (1988) 0.1 0.1 0.1 0.1 0.2 0.2 0.2 0.2 0.2 0.3 0.2
Loch Awe (1985) 2.1 2.5 2.4 2.8 2.2 2.3 2.5 2.9 3.1 2.5 2.7
Laurencekirk (May 2009) 56.5 73.1 86.1 92.5
Dyce (1984) 239.0 239.2 269.3 334.7 401.0 453.6 488.0 515.5 542.5 677.9 759.9
Portlethen (1985) 7.1 9.5 10.7 14.9 21.1 22.1 19.9 15.2 18.3 19.1 28.0
Glenrothes with Thornton (1992) 40.3 40.1 46.9 47.6 54.5 53.7 52.2 52.6 49.6 57.5 60.9
Dunfermline Queen Margaret (2000) 131.1 158.9 195.5 206.4 211.1 202.5 214.7 205.3 195.5 210.5 206.1
Dalgety Bay (1998) 186.4 200.8 239.3 246.9 262.3 270.9 272.7 247.8 244.3 264.2 268.4
South Gyle (1985) 365.7 355.7 405.3 424.3 410.3 464.0 496.9 475.8 473.7 513.8 555.1
Musselburgh (1988) 160.8 167.5 170.9 193.4 202.9 306.2 385.3 389.2 362.9 386.7 420.8
Wallyford (1994) 90.3 103.2 110.7 126.7 135.8 159.9 209.3 227.9 220.9 240.8 255.8
Brunstane (2002) 66.6 81.7 89.8 119.9 121.8 109.5 135.1 134.3 128.2 132.8 144.2
Newcraighall (2002) 79.7 125.8 137.4 159.8 176.9 190.0 182.9 194.2 182.0 191.0 206.9
Edinburgh Park (2003) 68.1 295.0 353.3 367.6 382.6 434.2 451.8 499.4 646.0 816.7
Uphall (1986) 214.9 225.6 227.7 248.7 250.7 255.2 254.1 226.7 220.9 325.1 431.2
Livingston North (1986) 542.8 567.8 584.2 621.6 624.2 602.4 566.0 552.7 631.0 825.5 924.3
Bathgate (1986) 599.1 585.3 627.1 645.4 650.6 650.0 645.8 607.3 694.9 871.0 973.9
Kingsknowe (1971) 14.1 15.8 18.4 18.5 19.9 19.3 20.3 19.7 15.8 17.5 25.3
Wester Hailes (1987) 15.1 17.5 19.3 20.9 18.9 18.9 20.4 22.7 23.1 29.8 35.8
Curriehill (1987) 28.3 38.2 40.1 43.6 41.0 43.3 47.1 46.9 48.5 52.9 63.9
Livingston South (1984) 163.8 191.5 217.9 227.4 225.6 231.4 245.6 250.2 295.8 285.4 287.7
Bridge of Allan (1985) 106.7 120.5 130.9 167.1 191.8 224.1 224.6 235.2 227.3 243.5 248.2
Camelon (1994) 61.0 73.0 83.0 90.0 90.5 96.6 97.3 92.1 97.7 104.5 110.9
Alloa (May 2008) 336.0 390.0 390.7 401.1 380.9
Stepps (1989) 127.8 169.2 202.3 228.2 263.4 277.3 343.0 301.2 291.0 302.2 305.6
Gartcosh (2005) 99.6 111.0 124.3 131.7 134.3 143.8 142.0
Greenfaulds (1989) 43.2 62.3 72.8 83.0 93.7 107.0 121.4 131.3 136.1 132.6 122.9
Armadale (2011) 11.2 126.1 141.1
Blackridge (2010) 12.4 43.3 42.6
Caldercruix (2011) 11.1 91.0 93.0
Drumgelloch (1989) ! 112.9 103.9 130.9 172.9 165.2 168.4 193.0 170.9 58.5 269.2 307.2
Ashfield (1993) 29.5 33.3 39.9 38.7 42.5 43.8 57.9 58.0 54.7 69.7 76.4
Possilpark & Parkhouse (1993) 21.2 25.7 32.8 38.2 60.2 79.2 106.7 93.8 90.3 112.0 123.8
Gilshochill * (1993) 20.4 24.0 27.9 33.1 74.0 82.4 103.0 96.0 84.8 89.5 98.9
Summerston (1993) 34.1 49.4 59.4 68.5 83.5 90.5 118.2 119.7 116.5 140.5 156.8
Maryhill (1993) 26.6 37.4 45.3 49.3 53.3 55.6 77.4 69.1 65.3 80.3 83.3
Kelvindale (2005) 17.4 95.0 107.7 109.5 109.7 90.4 94.4 96.5
Exhibition Centre * (1979) 371.8 396.2 499.2 632.9 762.8 866.5 1153.1 1054.2 1170.0 1317.8 1369.4
Anderston (1979) 163.9 192.3 240.5 340.7 381.9 428.6 651.3 551.9 576.8 647.2 630.8
Argyle Street (1979) 363.2 409.2 467.3 574.3 616.7 606.4 911.8 734.8 783.6 1196.5 1336.7
Bridgeton * (1979) 139.6 173.2 206.7 240.0 286.2 308.7 466.9 394.0 409.1 489.3 617.2
Dalmarnock (1979) 42.2 45.2 48.6 58.1 61.1 61.2 79.8 77.3 76.8 79.6 21.5
Carmyle (1993) 56.6 64.5 80.0 100.0 102.2 106.2 131.6 124.3 127.0 135.3 143.3
Mount Vernon (1993) 22.9 28.9 30.5 34.9 36.8 41.1 58.2 51.4 55.7 56.7 63.3

Source: ORR - Not National Statistics
1. Figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.
* This is the current name - the station had a different name when it was opened (or re-opened)
! The station closed on 9 May 2010 and then re-opened on 6 March 2011.

Table 7.8 Passenger journeys to or from stations1 in Scotland that have opened (or re-opened) since 1970 Cont…
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
thousands
Baillieston (1993) 38.8 44.4 48.1 50.3 57.4 66.4 90.8 89.1 97.0 109.2 114.7
Bargeddie (1993) 37.0 47.9 58.7 66.8 74.4 78.1 97.4 85.8 89.8 99.4 98.3
Kirkwood (1993) 87.5 92.8 107.4 114.3 114.8 120.8 158.9 140.6 138.9 150.0 153.2
Whifflet (1992) 161.1 176.8 186.2 203.8 219.0 229.6 282.3 246.6 246.7 254.5 257.4
Airbles (1989) 41.2 51.2 62.0 78.6 89.2 94.2 114.9 104.5 107.8 110.1 113.6
Shieldmuir (1990) 8.5 7.4 6.6 8.2 10.6 23.0 44.8 48.9 57.3 56.8 69.5
Chatelherault (2005) 3.5 17.3 23.5 41.0 49.8 57.1 59.5 62.5
Merryton (2005) 20.0 81.1 97.6 99.5 104.0 102.6 106.3 113.1
Larkhall (2005) 83.2 268.7 307.9 334.4 323.1 316.8 327.1 342.7
IBM (1978) 94.5 104.9 128.8 117.3 94.0 93.5 205.7 145.7 136.4 127.8 122.6
Drumfrochar (1998) 38.9 40.5 42.3 49.0 45.7 43.3 58.5 59.1 61.3 55.2 60.0
Whinhill (1990) 29.7 31.0 33.5 36.7 32.8 32.2 37.9 35.2 37.7 40.0 45.3
Dumbreck (1990) 59.3 71.7 89.1 97.3 97.6 92.5 124.0 111.5 109.5 114.1 117.2
Corkerhill (1990) 96.3 106.6 126.2 147.2 153.1 154.7 212.8 192.4 211.9 236.6 233.5
Mosspark (1990) 55.4 65.9 79.3 91.9 93.1 100.3 125.7 111.0 111.2 117.4 116.0
Crookston (1990) 59.7 68.5 81.2 99.8 113.2 114.7 132.6 115.1 120.0 126.4 127.2
Hawkhead (1991) 61.1 71.3 80.9 100.5 109.5 117.0 157.1 137.7 139.5 145.5 138.7
Paisley Canal (1990) 127.5 137.5 158.3 176.2 187.5 189.9 231.7 215.2 219.1 232.8 218.5
Milliken Park (1989) 75.0 82.1 92.1 110.2 118.0 124.2 154.9 137.4 142.3 151.2 169.4
Howwood (2001) 23.9 26.8 29.4 32.7 50.3 48.3 42.9 41.5 41.3 47.9 51.3
Ardrossan Town (1987) 7.1 9.3 13.5 16.5 16.5 15.2 22.9 18.6 18.7 20.6 21.0
Prestwick Airport (1994) 69.1 79.1 87.3 95.3 113.7 569.7 2 766.8 532.3 315.3 337.0 343.8
Priesthill & Darnley (1990) 17.2 22.1 27.5 51.4 69.9 78.6 94.5 86.0 105.1 115.9 125.1
Kilmaurs (1984) 68.0 65.5 68.3 69.4 72.5 73.4 84.4 81.0 95.5 102.1 107.3
Auchinleck (1984) 28.9 31.0 35.9 37.8 39.0 35.7 38.5 37.8 43.3 55.7 57.1
New Cumnock (1991) 15.8 17.1 21.3 23.1 21.8 19.9 23.0 22.1 26.2 28.0 28.5
Sanquhar (1994) 22.1 21.9 24.1 25.8 25.4 23.4 24.3 23.9 22.4 28.4 28.2
Gretna Green (1993) 22.8 23.3 29.7 32.2 27.0 28.8 28.2 31.3 32.9 36.6 37.4

Source: ORR - Not National Statistics
1. Figures have not been adjusted to reflect ScotRail's revised methdology and are therefore not comparable with ScotRail passenger figures.
2. Prestwick airport includes rail link tickets from 2007-08.
* This is the current name - the station had a different name when it was opened (or re-opened)

Table 7.9 Rail punctuality: Public Performance Measure - for all services 6
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
percentage of trains arriving on time
GNER 1 74.1 77.5 83.5 82.7 - - - - - - -
East Coast 1, 3, 5 - - - - 82.6 86.9 87.4 83.3 86.6 83.9 84.2
ScotRail 2 85.5 83.1 85.8 88.8 90.6 90.7 90.6 90.1 90.7 93.0 91.4
Virgin CrossCountry 1 72.2 77.8 80.9 83.9 - - - - - - -
CrossCountry 1, 4 - - - - 87.0 90.1 90.1 87.9 89.6 86.8 86.7
Virgin Trains 1 74.8 72.1 83.5 86.0 86.2 80.0 84.6 86.6 85.9 83.6 85.8
GB long-distance operators 1 73.4 79.2 82.2 84.9 86.2 87.2 88.7 87.7 89.1 87.0 86.9
GB regional operators 2 82.1 82.5 84.7 87.2 89.2 90.6 92.5 91.5 92.5 91.1 91.0

Source: ORR - Not National Statistics
1 For long-distance operators, the figures are the percentages of trains which arrive at the final destination within ten minutes of the timetabled
time (i.e. are no more than 9 minutes and 59 seconds late)
2 For regional operators, the figures are the percentages of trains which arrive at the final destination within five minutes of the timetabled time
(i.e. are no more than 4 minutes and 59 seconds late)
3 National Express East Coast has taken over the franchise previously operated by GNER.
4 CrossCountry is now operating most of the Virgin CrossCountry franchise routes and some routes from the Central Trains franchise.
5 National Express East Coast services were transferrred to East Coast on 13 November 2009
6 Figures subject to revision on annual basis.

Table 7.10 ScotRail services: arrival times at final destinations 1
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
percentages
Total within 5 minutes 85.5 83.1 85.8 88.8 90.6 90.6 90.7 90.1 90.7 93.0 91.4
Total within 10 minutes 94.3 93.0 94.4 95.2 95.9 96.1 95.8 95.3 95.7 97.3 96.4
Total within 20 minutes 97.5 96.8 97.4 97.3 97.5 97.7 97.3 97.0 97.1 98.4 97.7
20 minutes and over 2 1.7 2.1 1.5 1.5 1.4 1.4 1.7 1.6 1.4 1.0 1.3
Cancelled 3 0.8 1.1 1.1 1.2 1.1 0.9 1.0 1.4 1.5 0.7 1.0
thousands
Number of trains due to be run 4 662 667 691 693 706 697 715 715 719 726 744

Source: ORR - Not National Statistics
1 For example, Total within 5 minutes gives the percentage which were no more than 4 minutes and 59 seconds late
2 Includes part-cancelled trains (those which failed to reach their final destination but ran at least half their planned mileage)
3 Includes trains which ran less than half their planned mileage
4 As in the planned timetable for the day. This may differ from the published timetable due to (e.g.) engineering works, floods, etc.

Table 7.11 Rail passenger satisfaction: National Rail Passenger Survey
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
ScotRail passengers percentage who were satisfied or said good 1
Overall opinion of journey 82 85 85 87 84 89 89 88 88 89 88
How deals with delays 32 35 40 46 33 40 41 42 34 39 42
Value for money 55 58 57 56 57 59 57 59 57 52 50
How station staff handle requests 84 87 83 83 82 88 86 81 89 90 87
Overall station environment 63 65 64 67 71 74 78 77 76 76 74
Ticket buying facilities 74 72 71 74 78 85 83 81 80 82 81
Info. re. times, platforms 72 76 78 79 78 83 85 85 85 88 85
Punctuality / reliability 75 80 79 86 83 89 88 87 84 87 83
Length of journey time 85 87 87 89 88 89 90 88 90 91 90
Ease of getting on/off 82 84 84 84 83 85 88 86 87 88 87
Amount of seats / standing space 70 72 72 71 71 72 77 75 73 78 78
Frequency 78 81 83 82 80 82 84 82 83 82 83
Train Cleanliness 75 74 77 79 79 79 81 77 80 83 82
Comfort of seats 76 76 80 80 78 76 79 76 80 81 80
Sample size 2,416 2,042 2,114 2,015 2,029 2,091 2,067 2,113 2,568 2,539 2187
Others whose journeys started in Scotland 2 percentage who were satisfied or said good 1
Overall opinion of journey 87 84 80 89 87 85 90 92 91 87 92
How deals with delays 68 56 52 69 58 54 56 62 54 55 70
Value for money 66 68 64 70 70 65 65 69 62 65 68
How station staff handle requests 91 88 94 87 82 90 87 90 86 91 90
Overall station environment 75 81 78 79 79 80 83 82 78 63 75
Ticket buying facilities 87 90 85 78 82 78 90 86 89 81 82
Info. re. times, platforms 85 80 89 86 87 86 91 91 87 86 86
Punctuality / reliability 78 82 73 87 86 87 90 88 87 89 89
Length of journey time 79 81 78 86 84 82 87 88 88 87 87
Ease of getting on/off 82 76 77 78 83 81 83 85 85 86 87
Amount of seats / standing space 80 70 73 71 77 72 80 79 77 79 79
Frequency 76 72 73 83 78 72 84 82 80 79 81
Train Cleanliness 77 81 83 84 89 84 86 86 81 86 86
Comfort of seats 72 71 80 78 77 74 78 80 77 81 82
Sample size 457 382 420 480 323 391 481 562 672 706 825
All GB regional operators percentage who were satisfied or said good 1
Overall opinion of journey 80 82 83 85 82 86 86 87 86 86 84
Punctuality / reliability 73 76 79 82 82 84 86 86 84 84 81
All GB long-distance operators
Overall opinion of journey 80 81 83 88 86 84 86 87 86 88 87
Punctuality / reliability 68 75 78 86 84 81 86 86 85 87 84

Source: Passenger Focus - Not National Statistics
1 The difference from 100 includes both those who were dis-satisfied or said poor and (e.g.) those who were neither satisfied nor dis-satisfied
2 Excluding passengers whose journey started on a ScotRail service, who are counted as ScotRail passengers

Table 7.12 Freight traffic lifted in Scotland by destination and by commodity
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Freight lifted (weight)
by destination million tonnes
within Scotland 4.27 3.75 4.36 4.80 5.30 6.30 6.13 6.08 4.86 5.03 5.11
elsewhere in the UK 4.36 4.13 6.38 8.97 7.13 4.55 3.84 3.25 3.11 4.47 2.89
outwith the UK 1 0.49 0.43 0.51 0.54 0.53 0.50 0.39 0.36 0.36 0.37 0.43
Total 9.12 8.32 11.25 14.31 12.96 11.35 10.36 9.69 8.33 9.87 8.43
by commodity million tonnes
minerals/ coal, coke 7.18 6.24 8.73 10.80 9.87 7.29 6.09 5.77 5.26 4.17 4.04
other 1.94 2.08 2.52 3.52 3.09 4.06 4.27 3.91 3.07 5.69 4.39
Total 9.12 8.32 11.25 14.32 12.96 11.35 10.36 9.68 8.33 9.86 8.43
Freight moved (weight x distance)
by destination million tonne-kilometres
within Scotland 632 576 632 623 692 1,143 1,230 1,329 1,380 1,002 1,181
elsewhere in the UK 2 1,871 1,741 2,839 3,337 3,128 2,106 1,785 1,334 1,439 1,370 1,120
outwith the UK 1 353 308 368 385 375 352 266 249 258 265 306
Total 2,856 2,625 3,839 4,345 4,195 3,601 3,281 2,912 3,077 2,637 2,607
by commodity million tonne-kilometres
minerals/ coal, coke 2,017 1,734 2,797 3,479 2,846 1,749 1,443 1,324 1,180 1,039 1,008
other 2 839 889 1,042 866 1,349 1,853 1,838 1,588 1,897 1,597 1,599
Total 2,856 2,623 3,839 4,345 4,195 3,602 3,281 2,912 3,077 2,636 2,607

Source: Rail freight companies - Not National Statistics
1. From 1996-97, outwith the UK includes freight taken to ports for export (such freight was previously counted under
either within Scotland or elsewhere in the UK, depending upon the location of the port).
2. Revisions have been made to the figures for 2011-12 and earlier years.

Table 7.13 Freight traffic with a destination in Scotland by origin (where lifted) and by commodity
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Freight lifted (weight)
by origin million tonnes
lifted within Scotland 4.27 3.75 4.36 4.80 5.30 6.30 6.13 6.08 4.86 5.03 5.11
elsewhere in the UK 1.08 1.04 0.91 2.08 2.06 2.01 2.01 1.27 1.62 3.33 1.65
outwith the UK 1 0.64 0.52 0.54 0.48 0.45 0.41 0.50 0.42 0.42 0.41 0.40
Total 5.99 5.31 5.81 7.35 7.82 8.72 8.64 7.77 6.90 8.77 7.16
by commodity million tonnes
minerals/ coal, coke 4.28 3.76 4.21 4.45 5.07 4.91 4.53 3.97 3.77 3.03 2.96
other 1.71 1.55 1.61 2.91 2.74 3.80 4.10 3.80 3.12 5.74 4.19
Total 5.99 5.31 5.82 7.36 7.81 8.71 8.63 7.77 6.89 8.77 7.15
Freight moved (weight x distance)
by origin million tonne-kilometres
lifted within Scotland 632 576 632 623 692 1,143 1,230 1,329 1,380 1,002 1,181
elsewhere in the UK 569 556 487 479 1,012 1,089 1,062 625 890 980 678
outwith the UK 1 438 376 390 343 327 287 339 302 302 305 296
Total 1,638 1,507 1,509 1,445 2,031 2,519 2,631 2,256 2,572 2,287 2,155
by commodity million tonne-kilometres
minerals/ coal, coke 639 584 607 626 632 591 626 530 502 520 505
other 999 923 902 819 1,399 1,928 2,005 1,726 2,070 1,766 1,650
Total 1,638 1,507 1,509 1,445 2,031 2,519 2,631 2,256 2,572 2,286 2,155

Source: Rail freight companies - Not National Statistics
1. From 1996-97, outwith the UK includes freight imported via ports in England and Wales, which then comes by rail into Scotland
(previously, such freight was counted as lifted elsewhere in the UK).
It should be noted that, in all years, imported freight lifted at Scottish ports is counted under lifted in Scotland.

Table 7.14 Lines open for traffic
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
kilometres
Routes
Electrified 634 634 634 639 639 639 639 672 676 676 676
Non electrified 2,095 2,095 2,095 2,097 2,097 2,097 2,106 2,087 2,087 2,087 2,087
Total 2,729 2,729 2,729 2,736 2,736 2,736 2,745 2,759 2,763 2,763 2,763

Source: Network Rail - Not National Statistics

Table 7.15 Number of stations1,2
2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13
Passenger and parcel 340 340 340 344 344 345 346 351 351 351 351
Freight only 117 118 118 118 115 118 118 118 118 119 119
Total 457 458 458 462 459 463 464 469 469 470 470

Source: Network Rail - Not National Statistics
1. The figures for freight stations include main yards, sidings/depots, private terminals and sidings: ballast.
2. The figure for passenger stations for e.g. 2005-06 represents the number which were part of the national rail network at the end of the 2005-06
financial year. All are owned by Network Rail with the exception of Prestwick Airport.

Table 7.16 Number of passenger stations by local authority, 2012-13 1
Local Authority number Local Authority number Local Authority number
Aberdeen, City of 2 Edinburgh, City of 11 Orkney Islands 0
Aberdeenshire 6 Eilean Siar 0 Perth & Kinross 7
Angus 7 Falkirk 5 Renfrewshire 10
Argyll and Bute 14 Fife 19 Scottish Borders 0
Clackmannanshire 1 Glasgow, City of 61 Shetland Islands 0
Dumfries & Galloway 7 Highland 59 South Ayrshire 9
Dundee City 2 Inverclyde 14 South Lanarkshire 19
East Ayrshire 6 Midlothian 0 Stirling 6
East Dunbartonshire 6 Moray 3 West Dunbartonshire 13
East Lothian 7 North Ayrshire 12 West Lothian 12
East Renfrewshire 9 North Lanarkshire 24 Scotland 351

Source: Network Rail - Not National Statistics
1. The number of stations open at the end of the financial year 2005-06. All owned by Network Rail except Prestick Airport (South Ayrshire).

Table 7.17 Strathclyde Partnership for Transport - Glasgow Subway 1
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
numbers
Vehicles2 41 41 41 41 41 41 41 41 41 41 41
thousands
Loaded train kilometres 6 2,960 2,955 3,002 3,098 3,134 3,173 3,098 2,922 3,469 3,466 3,505
Passenger journeys 13,339 13,310 13,164 13,160 14,449 14,103 13,055 13,009 12,888 12,604 12,702
£ thousands
Revenue 3 10,937 11,514 11,786 12,963 13,965 14,690 13,296 14,835 15,147 13,503 17,003
Revenue at constant prices 4 15,087 15,424 15,352 16,366 16,905 17,104 15,561 16,593 16,107 13,915 17,003
Passenger receipts 5 10,337 10,939 11,190 12,396 13,119 14,015 12,661 13,775 14,166 12,602 15,955
Pass. rec. at constant prices 4 14,260 14,654 14,576 15,650 15,881 16,318 14,818 15,408 15,063 12,986 15,955
numbers
Operational staff 375 382 364 361 354 361 351 331 284 170 164

Source: Strathclyde Partnership for Transport - Not National Statistics
1. The Strathclyde Partnership for Transport took over the roles and functions of the Strathclyde Passenger Transport Authority and Executive from 1 April 2006.
2. Passenger carriages including power cars
3. These figures are headline revenue figures and include such as items as rental and advertising income.
4. Adjusted approximately for general inflation using the Retail Prices Index for the relevant year (e.g. 2001 RPI used for 2001-02).
5. These figures are passenger ticket receipts as described at paragraphs 3.10 and 3.11 of the commentary.
6. Strathclyde Partnership for Transport have discovered an error in the way loaded train kilometres were calculated. The figures have been revised for previous years.
Earlier editions of this publication have not been revised.

Table 7.18 Railway accidents, Scotland
20031 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
Railway accidents
Collisions 2 1 0 0 2 4 1 1 2 0 2
Derailments 2 3 6 5 7 3 1 4 6 2 0
Running into level crossing gates and other obstructions 2 23 23 27 30 32 28 44 44 31 29 28
Fires 15 16 7 8 11 4 5 5 6 4 0
Missiles through driver's cab 8 6 1 3 1 8 3 2 2 0 2
Miscellaneous 0 0 0 0 0 0 0 0 0 0 0
All accidents 50 49 41 46 53 47 54 56 47 35 32
Casualties
Train accidents - deaths 1 1 0 0 3 0 3 0 0 0 0
- injuries 2 3 15 0 4 3 0 1 0 0 0
Accidents through movements of railway vehicle - deaths 0 0 2 0 0 1 1 0 0 0 0
- injuries 60 42 53 66 59 37 49 37 36 29 34
Accidents on railway premises -deaths 0 0 1 1 1 0 0 3 0 0 2
- injuries 229 240 242 171 202 163 216 170 172 125 161
Trespassers and suicides
(All accidents) - deaths
26 18 18 27 17 20 24 20 22 33 21
- injuries 12 8 6 11 9 7 8 18 4 6 12
Total deaths 27 19 21 28 21 21 28 23 22 33 23
Total injuries 303 293 316 248 274 210 273 226 212 160 207

Source: ORR - Not National Statistics
1. Data from 2003 onwards based on the calendar year; previous years' figures relate to financial years (1 April to 31 March).
2. There were also 115 incidents involving strikes with animals in 2013.

Table 7.19 Railway fatalities by local authority1 and category, 2013
Trespasser Suicide Level Crossing User RailwayStaff Passenger Other Member of Public Total
Aberdeen - 2 - - - - 2
Aberdeenshire - 3 - - - - 3
Dumfries and Galloway - 1 - - - - 1
East Dunbartonshire - 1 - - - - 1
Fife - 2 - - - - 2
Glasgow, City of - 2 - - - 1 3
Highland - - - - - 1 1
Moray - 1 - - - - 1
North Lanarkshire - 3 - - - - 3
Perth and Kinross - 3 - - - - 3
Stirling - 1 - - - - 1
West Dunbartonshire - 1 - - - - 1
West Lothian - 1 - - - - 1
Scotland - 21 - - - 2 23

Source: ORR - Not National Statistics
1. The table does not show local authorities with no fatalities.

Table 7.20 Adults (16+) - views on train services of those who used them in the past month: 2012 1 2
Agree No view Disagree Sample size (=100%)
strongly tend to All neither… nor no opinion All strongly tend to All
  row percentages
Trains run to timetable 42 50 92 3 1 4 1 3 4 2437
Train service is stable and not regularly changing 41 48 89 5 3 8 1 2 3 2437
Trains are clean 38 51 89 5 1 6 1 3 4 2437
Feel safe/secure on trains during the day 56 41 97 2 1 3 0 0 0 2437
It is simple decide what type of ticket I need 44 43 87 4 2 6 3 5 8 2437
Finding out about routes and times is easy 46 45 91 4 1 5 1 3 4 2437
Easy to change from trains to other forms of transport 36 46 82 8 6 14 1 4 5 2437
Train fares are good value 17 34 51 11 2 13 16 21 37 2437
Feel safe/secure on trains during the evening 37 40 77 8 7 15 2 6 8 2437

Source: Scottish Household Survey
1. Those who had not used a train service in the past month are not asked these questions about train services.
2. Question asked every other year in the survey. 2012 is the most recent data available, next update to be published in Summer 2015.