- CT is a critically important service providing cross-cutting benefits across a range of policy areas, including transport, health, social services and leisure, amongst others. It also plays an important role in tackling different types of inequality, an important issue on the current Scottish Government policy agenda.
- Whilst CT offers a range of benefits across policy areas, the magnitude of the contribution to each is difficult to identify.
- CT generates a Scotland-wide social welfare benefit (consumer surplus) for users.
- The five case studies are estimated to generate £2.8 million per annum in Gross Value Added.
- CT offers significant cost savings to local authorities, the NHS and other public bodies.
- CT generates a large number of unremunerated productive hours and provides a pathway to employment.
- CT helps to tackle poor transport accessibility – 50% of survey respondents noted that their trip could not or would not be made without CT.
- CT provides a means for isolated individuals to interact – e.g. 68% of all respondents indicated that the CT service they used was very important ‘just to get out’.
- 89% of respondents explained that CT was either “Fairly” or “Very Important” in supporting personal independence.
- CT offers a range of health benefits, including improved access to health services, fewer missed appointments and the continued ability to live at home.