Appendix A3 - Counterfactual survey
General
Q1.1 Can you tell me the first part, and then the first digit in the second part of your home postcode? An example would be TD4 6. This is to assess the geographic region you live in more accurately. It will only be used to help analyse the results of this survey.
Prefer not to say
Q1.2 Which of the following best describes your access to a vehicle? Please select one only.
Full access to a vehicle as driver
Shared access to a vehicle as driver
Access to a vehicle only as a passenger driven by someone else
No access to a vehicle
Prefer not to say
Q1.3 What is your employment status?
Full-time employment
Part-time employment
Full or part time further education
Full or part time higher education
Not in employment due to illness or disability
Not in employment / looking after home or family
Unemployed
Retired
Other (please specify below)
Prefer not to say
Q1.4 Which of the following is most accurate about your place of work or education?
I work from home entirely
I travel to a fixed place of work or education entirely
I partially work from home and partially travel to a fixed place of work or education
Q1.5 Can you tell me the first part, and then the first digit in the second part of your place of work / education postcode? An example would be EH3 1. This is to assess the geographic region you work or study in more accurately. It will only be used to help analyse the results of this survey.
Prefer not to say
Q1.6 How often do you commute to work / education?
7 days per week
6 days per week
5 days per week
4 days per week
3 days per week
2 days per week
Once a week
Less than once a week
Other
Q1.7 What main mode of transport do you typically use when commuting to work / education? Please select one only.
Walk / Wheel
Cycle
Bus
Rail
Bus & Rail
Park & Ride (Bus)
Park & Ride (Rail)
Car / Van (dropped off)
Car / Van (drive myself)
Other (please specify below)
Q1.8 How long does your journey take when commuting to work / education? Please select one option only.
Up to 10 minutes
11 to 15 minutes
16 to 30 minutes
31 minutes to 1 hour
More than 1 hour
Q1.9 Where do you park your car when commuting to work / education? Please select one only.
At your workplace
On-street/car park (paid)
On-street/car park (free)
Other (please specify below)
I would now like to ask you about how you travel for personal or leisure reasons. Personal reasons includes trips to / from banks, churches, hospitals, doctors’ surgeries, dentists, hairdressers, libraries etc., and leisure includes eating / drinking, shopping, visiting friends / relatives, sport, entertainment and short breaks.
Q1.10 Have you travelled to any of the locations below for personal or leisure purposes in the past 30 days? Please select all that apply.
Berwick Upon Tweed
Carlisle
Edinburgh
Galashiels
Hawick
Jedburgh
Kelso
Melrose
Newcastle
Peebles
St Boswells
Tweedbank
Other (please specify below)
I have not travelled for personal or leisure purposes in the past 30 days
Q1.11 How many times did you travel to these locations in the past 30 days? Please select one option in each row.
[Up to 5 times
6 to 10 times
11 to 15 times
16 to 20 times
21 to 30 times
More than 30 times]
Berwick Upon Tweed
Carlisle
Edinburgh
Galashiels
Hawick
Jedburgh
Kelso
Melrose
Newcastle
Peebles
St Boswells
Tweedbank
Q1.12 How do you typically travel to each of the following areas? We are interested in the main mode of travel. Please select one option in each row.
[Walk / Wheel
Cycle
Bus
Bus & Rail
Rail
Park & Ride (Bus)
Park & Ride (Rail)
Car / Van (non-driver)
Car / Van (driver)]
Berwick Upon Tweed
Carlisle
Edinburgh
Galashiels
Hawick
Jedburgh
Kelso
Melrose
Newcastle
Peebles
St Boswells
Tweedbank
Q1.13 How long does the journey to each of these areas take? Please select one option in each row.
[Up to 10 minutes
11 to 15 minutes
16 to 30 minutes
31 minutes to 1 hour
More than 1 hour]
Berwick Upon Tweed
Carlisle
Edinburgh
Galashiels
Hawick
Jedburgh
Kelso
Melrose
Newcastle
Peebles
St Boswells
Tweedbank
Use of the Rail Network
I would now like to ask you some questions about how you use the railway network and your views on a number of aspects of the current rail service.
Q2.1 Have you travelled by train at least once in the past 12 months?
Yes
No
Q2.2 When travelling from home, where do you typically catch the train? Please select one only.
Tweedbank
Galashiels
Stow
Other (please specify below)
Q2.3 How often do you use {V1}? Please select one only.
7 days per week
6 days per week
5 days per week
4 days per week
3 days per week
2 days per week
Once a week
Less often than once a week
Other
Q2.4 How do you typically travel to {V1}? Please select one only.
Walk / Wheel
Cycle
Bus
Car/van (dropped off)
Car/Van (parked in station car park)
Car/Van (parked on-street)
Other (please specify below)
Q2.5 Which type of journeys do you use the train from {V1} for? Please select all that apply.
Employment / work
Education
Leisure purposes (eating/drinking, shopping, visiting friends/relatives, sport, entertainment and short breaks)
Personal business (include trips to/from banks, churches, hospitals, doctors’ surgeries, dentists, hairdressers, libraries etc.)
None of the above
Q2.6 Which of the following statements best applies to you? Please select one only.
I travel to destinations served by the East Coast Main Line and would like to use the train, but I am not able to
I travel to destinations served by the East Coast Main Line, but I prefer not to use the train
I do not travel to destinations served by the East Coast Main Line
I travel to destinations served by the East Coast Main Line and will continue to use the train
Q2.7 I am going to read out a list of possible reasons why people might not travel by rail. Can you tell me whether each is a major reason, a minor reason or not a reason that applies to you? Please select one option in each row.
[Major Reason
Minor Reason
Not a Reason]
My National Entitlement Card makes bus travel free
I like the convenience of travelling by car / van
I need my car / van for business purposes
There is not enough parking at my local station to allow me to park and ride Public transport options between my house and the station aren’t convenient / don’t exist
Public transport options between the end station and my desired destinations aren’t convenient / don’t exist
Travel by rail would take longer
Rail travel is too expensive
The timetable does not suit my needs
The Sunday rail timetable frequency does not suit my needs
Rail services at peak times are very busy and there is no guarantee of a seat Accessing the train is challenging due to physical limitations / disability Other (please specify below)
Your Views on Public Transport
Q3.1 In general, how satisfied or dissatisfied are you with current public transport services with respect to your household’s travel needs? Please select one only.
Very Satisfied
Satisfied
Neither Satisfied or Dissatisfied
Dissatisfied
Very Dissatisfied
Don’t know
Q3.2 What are the main factors which influence your satisfaction or dissatisfaction with public transport services? Please select all that apply.
Availability of public transport services
Frequency
Fares
Length of operating day
Overall journey time
Reliability
Other (please specify below)
Q3.3 How, if at all, do you think each of the following has changed over the past 3 years or so? Please select one option in each row.
[Improved a lot
Improved a little
No change
Worsened a little
Worsened a lot
Don't know / Not relevant]
Availability of public transport services
Frequency
Fares
Length of operating day
Overall journey time
Reliability
Current public transport overall with respect to your household's travel needs
About You
I would now like to ask you a few further questions about yourself. These questions are optional but will help us analyse the results by different passenger types.
Q4.1 What is your gender?
Female
Male
Other
Prefer not to say
Q4.2 What is your age?
16 to 24
25 to 34
35 to 44
45 to 54
55 to 59
60 to 64
65 to 74
75+
Prefer not to say
Q4.3 Which of the following describes your annual household income before tax? We ask about income because it has a strong influence on people's travel patterns - e.g. how far they travel and by what method. Please select one only.
Under £20,000
£20,000 to £39,999
£40,000 to £59,999
£60,000 to £79,999
£80,000 to £99,999
More than £100,000
Don’t know
Prefer not to say
Q4.4 Do you have a physical or mental health condition or illness that will last or is expected to last 12 months or more? Please select one only.
Yes
No
Prefer not to say
Q4.5 Does this condition or illness impair your mobility? Please select one only.
Yes
No
Prefer not to say
Q4.6 Do you hold a National Entitlement Card (which provides you with free bus travel)? Please select one only.
Yes
No
Q4.7 Which of the following best describes your ethnic group or background? Please select one option only.
White - Scottish
White - Other British
White - Irish
White - Gypsy / Traveller
White - Polish
White - Any other White ethnic group (please specify below)
Mixed or Multiple Ethnic Group (please specify below)
Asian - Pakistani, Pakistani Scottish or Pakistani British
Asian - Indian, Indian Scottish or Indian British
Asian - Bangladeshi, Bangladeshi Scottish or Bangladeshi British
Asian - Chinese, Chinese Scottish or Chinese British
Asian - Any other Asian ethnic group (please specify below)
African - African, African Scottish or African British
African - Any other African ethnic group (please specify below)
Caribbean or Black - Caribbean, Caribbean Scottish or Caribbean British
Caribbean or Black - Black, Black Scottish or Black British
Caribbean or Black - Any other Caribbean or Black ethnic group (please specify below)
Other - Arab, Arab Scottish or Arab British
Other - Any other ethnic group (please specify below)
Don't know
Prefer not to say