| Customer Support Accessibility & Inclusion |
A&I1b |
Ensure A&I1a best practice is maintained as scheme(s) develop |
No |
| Customer Support Accessibility & Inclusion |
A&I2b |
Ensure new Procurement(s) take advantage of Human Centred Design (HCD) where practicable, and in line with the Digital Scotland Service Standard (DSSS) |
No |
| Customer Support Accessibility & Inclusion |
A&I3a |
Actively enforce adoption of A&I1a best practice guidelines to existing non-compliant schemes |
No / Low |
| Customer Support Accessibility & Inclusion |
A&I6b |
Ensure non-banked customers are not adversely impacted |
No |
| Procurement & Retail - Token Type ITSO Smartcards |
ITS1b |
Maximise the ITSO supply arrangements for the entitlement Scheme to ensure continuity of supply |
No |
| Procurement & Retail - Token Type ITSO Smartcards |
ITS3b |
Maximise Value from Upgrade to ITSO Spec v2.1.5 across all elements |
No / Low |
| Procurement & Retail - Token Type ITSO Smartcards |
ITS4b |
Maximise value from upgrading ISAMS to v4 |
No / Low |
| Procurement & Retail - Token Type ITSO Smartcards |
ITS6b |
Conclude migration of non-ITSO Smartcards to ITSO Smartcards |
No / Low |
| Procurement & Retail - General |
PCR1b |
Ensure efficiencies in shared system procurement is optimised |
Low |
| Procurement & Retail - General |
PCR2b |
Procure Multi-token Multi-modal ABT system with HCD - in line with ABT2 |
Medium / High |
| Procurement & Retail - Token Type Barcode |
BAR1b |
Roll out White Label approach for all SME modes to retail via Barcodes |
Low |
| Procurement & Retail - Token Type Barcode |
BAR2b |
Make BAR2 interoperable Barcode Specification available to all Suppliers on an open licence basis |
Low / Medium |
| Procurement & Retail - Token Type Barcode |
BAR3b |
Encourage the uptake of consolidated App(s) offering Multiple single and multi-modal product retailing based on SST dataset via Traveline Scotland and/or others and utilising TF2 Standard |
Low |
| Procurement & Retail - Token Type Barcode |
BAR5b |
Support the Rolling out of Barcode based entitlement (concessions) where desired |
Low |
| Standards & Data |
STA1b |
Review and Refresh Standards Guide for Ticketing based on developing standards and opportunities |
Low |
| Standards & Data |
STA2b |
Develop the Single Source of Truth (SST) National Transport Dataset |
Medium |
| Standards & Data |
STA2c |
Develop Licensing Agreement of Single Source of Truth (SST)and issue for 3rd party product retail where commercially endorsed |
Low |
| Standards & Data |
STA2e |
Maintain Licensing Agreement of Single Source of Truth (SST) 3rd party product retail |
Medium |
| Procurement & Retail - Token Type ABT |
ABT5 |
Integrate with RDG re: Tap Aggregator on rail, and Project Coral - Tap Aggregator as relevant or develop own based on BCR's |
Medium |
| Governance and Efficiency |
GOV2b |
Establish authorised bodies / organisations for new Governance arrangements |
Medium |
| Procurement & Retail - Token Type cEMV |
EMV4b |
Deliver identified efficiency gains - such as shared / single PSP provision |
Medium |
| Procurement & Retail - Token Type cEMV |
EMV8 |
Use emerging standards and processes as basis for open cEMV platform across modes |
Medium |
| Procurement & Retail - General |
GEN4 |
Ensure replacement of ticket retail and validation devices in support of preferred token types |
Medium / High |
| Procurement & Retail - Token Type ABT |
ABT2b |
Procure and Implement a Nationwide Shared Multi-operator / Multi-modal ABT Platform supporting multiple token types, multiple product owner products, discounted travel and entitlement based travel. Also - See PCR2 |
Medium / High |