Short Term Priorities

This report defines the short term as between 0 – 24 months. The Tables below outline the advice from NSTAB for short term actions with a High, Medium and Low Priority Status, with indicative cost banding for consideration.

Short Term – High Priority Projects

Delivery Area Project Reference Description Cost
Customer Support Accessibility & Inclusion A&I1a Publish best practice guidelines for App / Web Scheme compliance on Accessibility & Inclusion across all token types Low
Customer Support Accessibility & Inclusion A&I2a Review and publish Guidelines for Human Centred Design (HCD) to complement A&I1a. above in line with the Digital Scotland Service Standard (DSSS) Low
Customer Support Accessibility & Inclusion A&I3a Actively enforce adoption of A&I1a best practice guidelines to existing non-compliant schemes No / Low
Customer Support Accessibility & Inclusion A&I4 Require non-compliant schemes to improve or report to standards body No
Customer Support Accessibility & Inclusion A&I5 Ensure non-banked customers can access core value based services Low
Customer Support Accessibility & Inclusion A&I6a Ensure non-banked customers are not adversely impacted No
Procurement & Retail - General GEN2 Work with government to define and model zonal flat fare options in line with Fair Fares Review which promote affordability, accessibility and inclusion. No
Procurement & Retail - General GEN3 Support government, operators and wider stakeholders in undertaking a business case model for zonal flat fare options in line with 2. above Low
Procurement & Retail - General PCR1a Review existing ITSO / EMV / Barcode systems provision to identify opportunities for shared procurement and delivery efficiencies No
Procurement & Retail - General PCR2a Review options for procuring Multi-token Multi-modal ABT system in line with ABT2 Low
Procurement & Retail - General PCR3 Promote Awareness of Human Centred Design (HCD) as part of PCR2 Low
Procurement & Retail - Token Type ABT ABT2a Map out core principles of Nationwide Shared Multi-operator / Multi-modal ABT Platform supporting multiple token types, multiple product owner products, discounted travel and entitlement based travel. Prepare procurement Specification. Low
Procurement & Retail - Token Type ABT ABT4 Continue engagement with RDG re: Tap Aggregator on rail, and Project Coral - Tap Aggregator on Bus No
Procurement & Retail - Token Type cEMV EMV1 Consult upon & develop a business case for a support programme to equip vehicles with cEMV and Tap Off Readers across modes including rail No
Procurement & Retail - Token Type cEMV EMV2 Develop and Implement a support programme to equip vehicles with cEMV and Tap Off Readers across modes including rail Low
Procurement & Retail - Token Type cEMV EMV3 Investigate and align with emerging standards and processes, and to work with existing cEMV-based schemes and operators Low
Procurement & Retail - Token Type cEMV EMV4a Identify opportunities for efficiency gain - such as shared / single PSP provision Low
Procurement & Retail - Token Type cEMV EMV6 Research & Develop ability for cEMV to acquire and manage entitlement (concessions) eligibility digitally Low
Standards & Data STA1a Publish Standards Guide for Ticketing, and continually monitor developing standards to refresh Standards Guide as appropriate No
Standards & Data STA2a Engage with Members to define process for a Single Source of Truth (SST) National Transport Dataset Low
Procurement & Retail - Token Type ITSO Smartcards ITS2a Fully identify realistic plans for ITSO on Mobile on both Android and Apple platforms with full product types Medium
Procurement & Retail - Token Type ITSO Smartcards ITS3a Ensure Upgrade to ITSO Spec v2.1.5 across all ITSO estate elements Low / Medium
Procurement & Retail - Token Type ITSO Smartcards ITS4a Upgrade ISAMS to v4 Low /Medium
Procurement & Retail - Token Type ITSO Smartcards ITS6a Encourage migration of remaining non-ITSO Smartcards to ITSO Smartcards Low
Governance and Efficiency GOV1 Identify and Consult upon Governance Options for Nationwide Shared Multi-operator / Multi-modal ABT Platform supporting multiple token types inclusive of entitlement scheme delivery Low
Governance and Efficiency GOV2a Develop and Implement Governance options for Nationwide Shared Multi-operator / Multi-modal ABT Platform supporting multiple token types inclusive of entitlement scheme delivery Medium
Procurement & Retail - Token Type Barcode BAR2a Develop & Test TF2 interoperable Barcode Specification available to all Suppliers on an open licence basis including throughput timing tests Low
Procurement & Retail - Token Type Barcode BAR3a Promote consolidated App(s) offering Multiple single modal or operator product retailing - as data suitability improves Low / Medium
Procurement & Retail - Token Type Barcode BAR4 Research ability for Barcodes to acquire and manage entitlement (concessions) eligibility digitally Low

Short Term – Medium Priority Projects

Delivery Area Project Reference Description Cost
Procurement & Retail - Token Type cEMV EMV5a Monitor current developments of cEMV token registration for discounted travellers No
Procurement & Retail - Token Type cEMV EMV7 Engage with Schemes to start trials of interoperable areas Medium
Procurement & Retail - Token Type ABT ABT3 Engage with Schemes which already support cEMV to start trials of interoperable areas Medium
Procurement & Retail - Token Type Barcode BAR1a Promote / Support a White Label shared approach for all SME modes to retail via Barcodes Low
Procurement & Retail - Token Type Barcode BAR5a Work with Transport Scotland / NECPO to develop Business Case & Legal Amendments for Rolling out Barcode based entitlement (concessions) supported by BAR2 where possible Low
Procurement & Retail - Token Type Barcode BAR6 Increase Barcode scanning capability across operators and modes within Scotland Medium
Procurement & Retail - Token Type ITSO Smartcards ITS5 Source / Build IP67 Readers for ITSO use of Ferries Low

Short Term – Low Priority Projects

Delivery Area Project Reference Description Cost
Procurement & Retail - Token Type Barcode BAR7 Develop PlusBus on Barcodes based on TF2 Specification. No
Procurement & Retail - Token Type ITSO Smartcards ITS1a Review the ITSO supply arrangements for the concessions scheme to ensure continuity of supply No
Procurement & Retail - Token Type ITSO Smartcards ITS7 Encourage migration to cEMV / Barcode where viable and suitable No
Procurement & Retail - Token Type ABT ABT1 Work with ScotRail to outline options to progress Barcode PAYG on additional modes via TF2 standard Low