Capacity - crossings and cabins

For many respondents, issues relating to overall capacity, and particularly not being able to travel other than when planned and booked well in advance, were a primary concern. These concerns often informed respondents’ views on a range of other issues – for example, to support urgent travel there were calls for increased total capacity for both cabins and vehicles (particularly during the summer months), with larger vessels or a larger fleet and more sailings.

Reflecting the more general issues relating to capacity, there were specific concerns about being unable to secure a cabin, especially for longer crossings. Perceived reasons for this lack of capacity included a reduction in the number of available berths since it is no longer an option to book a single berth in shared cabin, with some calling for this facility to be reinstated.