Reviewing the effectiveness of a franchising framework

Every year that the franchising framework is in operation the LTA must prepare and publish a report on the effectiveness of the framework under section 13P(1) of the 2001 Act.

To ensure the accuracy of the reports, LTAs will need to obtain some information from operators, which may include information on ticket sales or total distance covered by vehicles operating under the franchise, as well as the views of relevant stakeholders on the effectiveness or otherwise of the franchise.

In preparing this review, an LTA may wish to make use of the information gathering powers set out in the Information Regulations described previously, which sets out the types of data that LTA can use for monitoring and reporting on the effectiveness of their franchise as part of the requirements of their franchising agreements. However, consideration should also be given to including requirements to provide information as part of each franchising agreement.