97 Publications

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National Smart Ticketing Advisory Board - Meeting Minutes - 16 July 2024

7 Oct 2024

Minutes of the National Smart Ticketing Advisory Board held on 16 July 2024.

Scotland's Accessible Travel Framework - Delivery Plan 2024-2026

4 Oct 2024

This is the final Delivery Plan to improve the door to door journeys for disabled people and many others who might, at any time, have difficulty when travelling in and around Scotland.

Annual Report and Accounts: 2024

20 Sep 2024

The 2023-24 Annual Report and Accounts presents a review of the Agency’s performance, together with the audited accounts for the year.

Final Business and Regulatory Impact Assessment - 2024 - The Local Services Franchises (Traffic Commissioner Notices and Panels) (Scotland) Regulations 2024

5 Sep 2024

This BRIA assesses the specific provisions in the Local Services Franchises (Traffic Commissioner Notices and Panels) (Scotland) Regulations 2024 and will also consider any potential impacts these regulations would have on the Office of the Traffic Commissioner and its business.

Smart, Digital, Integrated Ticketing and Payments - Delivery Strategy 2024

21 Aug 2024

A refreshed delivery strategy has been informed by a smart and integrated ticketing survey we held in 2023 and on-going engagement with the industry and stakeholders.

Smart and Integrated Ticketing in Scotland - Analysis of the results of the 2023 survey

21 Aug 2024

This survey was designed to understand opportunities to enhance smart and integrated ticketing, and journey-planning services in Scotland.

National Smart Ticketing Advisory Board - Work Programme 2024-28

21 Aug 2024

The National Smart Ticketing Advisory Board (NSTAB) advises Scottish Ministers on the future of smart ticketing in Scotland.

“There’s an app for that!” - Women’s Safety on Public Transport in Scotland

10 May 2024

This report arises from three-month internship building upon recommendations from our 2023 Women’s safety report.

Best Practice Guidance on Community Engagement

3 Apr 2024

The Best Practice Guidance on Community Engagement is an output from the Bus Taskforce's Sub-Group. It contains specific guidance for bus operators, local authorities and communities and recognises the active and positive role local people and communities can play in supporting and developing bus services.

Bus Taskforce Summary Report

3 Apr 2024

This report summarises the findings of the Taskforce, which convened for a total of four meetings over the course of ten months, with the final meeting taking place in June 2023.

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