Our directorates


The Rail Directorate is responsible for:

  • Managing the ScotRail and Caledonian Sleeper franchise contract
  • Specifying and funding Network Rail's high level delivery responsibilities in Scotland
  • Governance of a programme of Rail Projects, including infrastructure, rolling stock and timetable changes
  • Advising Ministers on the investment priorities for the rail network, developing investment strategies for the future
  • Leading policy development for our rail system
  • Leading engagement on reserved powers and regulatory affairs and engaging with the UK rail industry supporting integration of rail activities into Scottish Ministers transport sustainability strategies
  • Liaising with the Office of Rail Regulation in specifying and funding the outputs expected from Network Rail


Rail Directorate
Transport Scotland
58 Port Dundas Road
Glasgow ‎
G4 0HF

Telephone: 0141 272 7100

Director of Rail: Bill Reeve

Trunk Road and Bus Operations

The Trunk Road and Bus Operations Directorate is responsible for carrying out two main areas of work:

  • Management and maintenance of the Trunk Road network infrastructure in Scotland and Co-ordination of Response to Emergencies affecting Transport
  • Delivery of Concessionary Travel and development of Integrated Ticketing including Distribution of Grants to Bus Operators throughout Scotland

The Trunk Road network comprises of around 3,400 km of strategic routes and is the largest asset Scottish Ministers own (£15 billion Net asset value).

The Directorate contributes to Transport Scotland's delivery priorities of:

  • Improved connections across Scotland
  • Better journey times, better reliability
  • Greener transport alternatives, reduced emissions
  • Enhanced safety, more innovation

The Trunk Road and Bus Operations Directorate comprises of around 150 staff within the following teams:

  • Asset Management and Standards: Responsible for asset management planning, trunk road standards, systems management, ICT services, financial planning and budgetary control, materials and quality assurance. Also responsible for the Performance Audit Group commission
  • Bridges & Structures team: Responsible for the maintenance, construction and safety of bridges and other structures across the Trunk Road network
  • Concessionary Travel and Integrated Ticketing Unit: Has responsibility for delivering concessionary travel schemes across Scotland for the elderly, disabled and young. They are also responsible for the delivery of Bus Service Operator Grants and have both policy and delivery responsibilities for smart and integrated ticketing across Scotland
  • Network Administration team: Takes responsibility for administering responses from across the Trunk Road area of the Directorate for Freedom of Information requests, Parliamentary Questions and Ministerial and official Correspondence. This area is also responsible for administering abnormal load movements, third party claims and damage to crown property and promoting Road and Traffic Orders
  • Network Maintenance team: Responsible for keeping Scotland's Trunk Road Network functioning through day to day repair and upkeep, structural and winter maintenance and minor improvements
  • Network Operations: Responsible for 5 main business areas including Traffic Scotland Service, Transport Resilience, Strategic Road Safety, Development Management, and Operations Services


Trunk Road and Bus Operations Directorate
Buchanan House
58 Port Dundas Road
G4 0HF

Telephone: 0141 272 7100 

Head of Trunk Road and Bus Operations Directorate: Hugh Gillies

Aviation, Maritime, Freight & Canals

The Aviation, Maritime, Freight & Canals Directorate is responsible for:

  • Ports policy framework and legislation
  • Canals policy and sponsorship of Scottish Canals
  • Aviation policy and legislation and the sponsorship of Highlands and Islands Airports Limited
  • Freight Policy
  • Freight Mode Shift Grants
  • Policy, sponsorship and procurement of lifeline ferry services to Scotland's island and peripheral communities


Aviation, Maritime, Freight & Canals Directorate
Transport Scotland
Victoria Quay
EH6 6QQ 

Telephone: 0141 272 7100

Head of Aviation, Maritime, Freight & Canals: John Nicholls

Transport Policy 

The Transport Policy Directorate is responsible for:

  • Regulation and funding of bus services, including the National Concessionary Travel Scheme, and policy on community transport
  • Liaison with Regional Transport Partnerships and policy on regional transport strategies
  • The regulatory framework for road works, including sponsorship of the Scottish Road Works Commissioner
  • Strategic transport policy development (Including the National Transport Strategy); Europe; high-level engagement with external partners; and associated legal and policy frameworks
  • Climate change and sustainable and active travel
  • Low carbon vehicle policy and infrastructure
  • Overseeing the delivery of Scotland’s Road Safety Framework to 2020, through partner engagement and developing policy that contributes towards the road casualty reduction targets contained within the Framework
  • Developing a suite of educational resources for 3-18 year-olds and developing social marketing campaigns addressing some of the major casualty causation factors on Scotland’s roads
  • Co-ordinating various policy interests in transport accessibility across different modes, specifically encompassing blue badge policy and secretariat for the Mobility and Access committee for Scotland.


Transport Policy Directorate
Transport Scotland
Victoria Quay
EH6 6QQ 

Telephone: 0141 272 7100 

Head of Transport Policy Directorate: Donald Carmichael

Major Transport Infrastructure Projects

MTRIPS is responsible for:

  • Delivering improvements to the network which meet today's needs and future challenges
  • Organising the design and build of major road schemes in Scotland
  • Designing, procuring and overseeing enhancements to current trunk roads and the construction of new ones
  • Contributing to Transport Scotland's commitment to be a centre of excellence


Buchanan House
58 Port Dundas Road
G4 0HF

Telephone: 0141 272 7100 

Head of MTRIPS: Michelle Rennie

Finance, Corporate and Analytical Services


Supporting the management of a £2 billion budget on behalf of the Scottish Government for the provision of trunk road and rail services throughout Scotland, including:

  • financial and management accounting
  • budgeting and forecasting processes
  • ongoing monitoring and financial controls, including internal audit
  • advice on corporate risk management, VAT, financial vetting

Corporate Services

Corporate Services is responsible for:

  • delivering quality assured standards across the work of the Agency
  • preparing and publishing a range of corporate documents
  • corporate and business planning
  • performance monitoring for Transport Scotland as a whole
  • support services such as Health and Safety, HR, learning and development and legal

Analytical Services

Provide analytical support and advice across the transport agenda including:

  • collecting, analysing and disseminating transport statistics
  • commissioning and conducting research
  • developing the technical guidance for Scottish Transport Appraisal Guidance (STAG)
  • evaluating and assessing transport interventions


Finance and Analytical Services
Transport Scotland
58 Port Dundas Road
G4 0HF

Telephone: 0141 272 7100

Head of Finance and Analytical Services: Mike Baxter