People seeking asylum

This pilot scheme ended on Tuesday 31 March 2026. It provided free bus travel to people seeking asylum who live in Scotland, using a National Entitlement Card (NEC). If you participated as an organisation, you can share your feedback by completing a survey.

People seeking asylum who live in Scotland and meet one of the criteria below for the National Concessionary Travel Schemes can apply for free bus travel through these schemes:

• aged under 22
• aged 60 or over
• have a qualifying disability

If this information is required in a language other than English, please see the contacts and resources section.

For general information on the concessionary travel scheme contact Transport Scotland using the details below:

Concessionary Travel and Integrated Ticketing
Transport Scotland
177 Bothwell Street
Glasgow
G2 7ER

concessionarytravel@transport.gov.scot

The Concessionary Travel and Smart Ticketing Privacy Policy outlines how we use, store and share the personal information we hold about you in connection with our National Concessionary Travel Schemes.