Guidance on Inclusive Design for Town Centres and Busy Streets

This document aims to support inclusive design and engagement processes that deliver accessible town centre and busy street environments for everyone. It has been developed in response to concerns relating to the particular difficulties which disabled people can encounter in accessing and moving around town centre and busy street environments if barriers to access have not been identified and/or removed. It is part of the actions taken under the Accessible Travel Framework to reduce obstructions on pavements.

View the consultation

Responding to this consultation

This consultation will be open from 11 January and closing on 29 March 2024.

Respond online

You can respond to this consultation online using our consultation hub, Citizen Space.

Respond to the consultation online

By email

If you are unable to respond using the Citizen Space hub, you can send your response by email. Please download Word versions of the Consultation Questions and Respondent Information Form below, complete and send to before 29 March 2024.