Rail 2014 Consultation Analysis

ISBN 978 1 908181 36 7 (Web publication only)

This document is also available in pdf format (1.2mb)

MVA Consultancy

Authors:
Chris Paterson
Neill Birch
Alec Knox
Gordon Scott
Steven Reid
Stephen Canning

Table of Contents

1 Introduction

2 Methodology

3 Procuring rail services

4 Achieving reliability, performance and service quality

5 Scottish train services

6 Scottish rail fares

7 Scottish stations

8 Cross - border services

9 Rolling stock

10 Passengers - comfort, security, information

11 Caledonian Sleeper

12 Environmental Issues

13 Cross cutting issues and themes

Further copies of this document are available, on request, in audio and large print formats and in community languages (Urdu; Bengali; Gaelic; Hindi; Punjabi; Cantonese; Arabic; Polish).

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