Rail franchise performance meeting minutes - 16 September 2021


  • Katie Sutton (KS) Transport Scotland
  • Oi Hang Chu (OHC) Transport Scotland
  • Mark Henderson (MH) Transport Scotland
  • Andrew Harper (AH) Transport Scotland
  • Stuart Wilson (SW) Transport Scotland
  • Sam Price (SP) ScotRail
  • Nicola Dawson (ND) ScotRail
  • Andy Miller (AM) ScotRail


  • Allan Anderson (AA) Transport Scotland
  • Hilary Cameron (HC) Transport Scotland
  • Sarah O’Loughlin (SO) Transport Scotland

1. Welcome and Introductions

KS welcomed all attendees to the meeting.

2. Minutes of Last Meeting – 19 August 2021

Minutes from last meeting all agreed and taken as read by both TS/SR.

3. Actions From Previous Meeting – 19 August 2021

Actions discussed and all agreed as complete by TS/SR.

4. In Depth Discussion – COP26

AM talked through the Period 5 deep dive on COP26.

COP26 – ScotRail update

AM gave the background and work undertaken in advance of the COP 26 conference

Covid -19 Impact on COP26

  • Whilst the aspiration is that a normal and fully attended COP26 take place, there remains a possibility that it could be part virtual, with Heads of State and senior negotiators attending in person, and some delegate conferences being virtual.
  • We shall continue to plan for a normal and fully attended COP26 until such time as UK Government make any decision to the contrary.


  • AM gave an overview of the mains risks including , Covid-19 and any change to restrictions, any late change to the format of the conference, Autumn/Winter – prime wheel slip season and demonstrations.

Enhanced Service Provision

AM provided an overview of planned service provision during the conference.

Operation Plans

AM provided highlights of the Operation plan, fleet plans and enhanced infrastructure plans.

Stations Plans

AM provided a high level overview of ASRs station plan.

Communication and Marketing

The key themes prior to the event will be designed to:

  • Promote and position Scotland’s Railways as a solution to Climate Change, and promote Scotland’s Railway’s journey to net-zero.
  • Influence the modal shift required within the Transport Scotland TDM (Travel Demand Management) plan for the event. (30% reduction in car journey’s during the event.)
  • Capture and retain additional patronage by demonstrating how choosing Rail can help fight climate change.
  • Providing clear and timely communications during the event will be vital to meeting the expectations of all stakeholders, including government, businesses, customers, and delegates.

Sustainability Plans

  • Engaged with 2050 Climate Group to provide Young Leaders Development Programme (YLDP) to Scotland’s Railway employees. Conversation ongoing.
  • Exploring opportunities for a living green wall near Exhibition Centre.
  • Sustainable Trains - Currently planning for 3 sustainable trains
  • Engaging with Glasgow School of Art to define scope of art project using recycled materials for Glasgow Central Station

Planned Engineering Works

  • Disruptive Engineering Works - East Cost Main Line Engineering works in England have now been rescheduled to weekends away from COP26
  • No other Disruptive Engineering works in Scotland or England have been deemed to impact COP26 to the extent that they need to be cancelled or rescheduled.
  • Non-disruptive Engineering Works - We are currently reviewing all planned and potential engineering activity during the time of COP26 and assessing the requirement to reschedule to remove any risks associated with possession overrun, plant breakdown or potential to leaving assets in suboptimal condition.

5. Review of EMA Reporting Pack

MH confirmed the queries from TS colleagues had been circulated to ScotRail.

6. Committed Obligations Review

No items to highlight.

7. Franchise Performance Report – Any Matters Arising

No items to highlight.

8. Issues of the Moment

No items to highlight.

9. AOB

No items to highlight.

Published Date 5 Oct 2021 Type Mode of transport Topic