Glossary of key terms

Glossary of key terms

Term / Abbreviation

Definition

AFC

Automatic Fare Collection.

AMS/HOPS

Asset Management and Host Operator Processing System.

BSOG

Bus Services Operator Grant.

CRM

Customer Relationship Management.

DfT

Department for Transport.

EMV

Europay, Mastercard, Visa.

ETM

Electronic Ticketing Machine.

e-purse

A stored value balance on a smartcard intended for spend on a number of different services including transport.

FBC

Full Business Case.

FSR

First ScotRail.

GMPTE

Greater Manchester Passenger Transport Executive.

ITSO

ITSO Limited is an organisation that supports, facilitates and enables the delivery of smart, integrated and interoperable ticketing across Great Britain. The abbreviation does not stand for anything; it is the name of the brand. Initially the organisation was called Integrated Transport Smartcards Organisation, but this was changed to just ITSO, as the scope of activity had outgrown the description implied by the name.

NESTRANS

Transport Partnership for Aberdeen City and Shire.

NFC

Near Field Communications is a short-range high frequency wireless communication technology to allow cards to be read within about 10 cm of the reader.

OBC

Outline Business Case.

PFI

Private Finance Initiative.

PTE

Passenger Transport Executive.

RFID

Radio Frequency Identification is a wireless communication technology which allows goods and smart card tickets to be uniquely identified using sensors. This is applied in smart cards at ticket gates where solutions such as Oyster and ITSO cards use RFID to transact with the gate.

SESTRAN

South East of Scotland Transport Partnership.

SG

Scottish Government.

SPT

Strathclyde Partnership for Transport.

SYPTE

South Yorkshire Passenger Transport Executive.

TfL

Transport for London.

TS

Transport Scotland.

t-purse

A stored value balance on a smartcard intended for spend on transport only.