Appendix 6: Multi Sports Analysis
Delhi 2010 (Commonwealth Games)
Based on our research to date, we understand that:
- Event tickets were be sold separately in advance of transport ticketing through country-based Commonwealth Games Associations;
- Transport on the metro and buses were free to holders of event tickets on the day of the event â€“ access was provided on presentation of the event ticket; and
- Volunteers and games family were provided with tickets to use on public transport.
We are seeking to validate these outcomes with the Delhi Integrated Multi Modal Transit (DIMTS) Company.
London 2012 (Olympic Games)
PwCâ€™s research indicates that the London 2012 Olympic and Paralympic Games is to use paper-based ticketing for spectators attending events with no travel element on the same ticket (Source: TfL). The rationale for this is that:
- Much of the travel to the events will be on dedicated coaches procured to take spectators to the events not on public transport;
- In many cases the spectator trip will be a one-off visit. Oyster in comparison is intended to serve as a multi-trip card. It initially costs Â£3 and then a top up is required for it to operate. This creates an upfront cost that would make it expensive for limited travel requirements, albeit Oyster cards may be provided to the Olympic family and volunteers supporting the games; and
- The venue security mechanisms differ and cannot accept a single access control card. Also, there are expected to be special access security cordons at which the high value event tickets will need to be shown to a marshal/inspector.
Beijing was one of the first games events to use RFID based tickets for games ticketing. Both paper and RFID chipped tickets were used for event access. The RFID tag was used to hold personal details including passport, email and home address.
However, the transport smart card was not scoped to provide the same functionality. Key challenges included:
- It could not store event booking and seat details for the customer â€“ bookings and travel were planned in different timeframes;
- There were separate venue access control mechanisms and checks on entry; and
- There were complex anti-fraud measures against event ticket counterfeiting. The event tickets were high value.
As a result, the selected approach to transport ticketing was for the event ticket to be accepted in Beijing for transport on the day of the event with no integrated transport and venue smart ticket used. Smartcards were therefore not used for transport, with spectators simply showing the event ticket in order to use public transport.
The winter Olympics in Turin sought to integrate transport payment channels through a smart card based system. Turin had a complex transport environment â€“ tolls, tunnels, public transport, parking etc and wanted a solution for the event and to provide a longer term legacy.
They developed a contactless smart card and contactless paper ticket (C.ticket â€“ used by RATP in Paris) system for:
- Public transport; and
- Road tolls and parking.
This was designed and developed by GTT, the public transport operator and SITAF, the highway and tunnel operators. Their Winter Olympics event tickets were still separate and paper based.
For mobility, the smart travel card was issued to all Olympic family and VIPs for payment of tolls, parking and public transport including the Frejus alpine tunnel.
As a legacy, the full roll-out of the solution was envisaged to include:
- School children â€“ a travel pass;
- Multi-modal pass;
- Tourists; and
- Museums and galleries
It was also used to pay for ski passes. Not all elements initially envisaged were implemented.