Appendix 9: Options Appraisal

Appendix 9: Options Appraisal

The work to date has identified a series of success factors that will be critical to the successful implementation and delivery of any Smart & Integrated ticketing scheme. The extent to which each option addresses these factors can be used to distinguish between the options.

There are a series of success factors that will be critical to the successful implementation and delivery of any Smart & Integrated ticketing scheme. The extent to which each option addresses these factors can be used as a means of assessing each option.

Table A9.1 sets out the 7 key factors that have been identified and explains how these have been applied within section 3 as Assessment Criteria, illustrating the considerations that have been taken into account for each.

In addition, the table illustrates the weighting that has been applied, reflecting our view of the relative significance of each of the Assessment Criteria.

Table A9.1 – Success Factors

Assessment Criteria	Key Considerations	Weighting (out of 10)
Strategic Fit	How does the strategy fit with long-term future aspirations? National scheme beyond 2014 – is it a stepping stone? Is it compatible? DfT strategy for the UK?	8
Ambition	How ambitious is the option in the context of the approach in other cities? Could it deliver a solid legacy after the Commonwealth Games?	5
Pre-conditions to delivery	How significant are the pre-conditions that need to be met for the option to be deliverable? (e.g.) ITSO maturity SPT readiness Operator commitment Back-office structures Modes (rail, subway, bus) Vent venue fit out / temporary operating approach (installation of gates, ETMS etc)	9
Feasibility	How feasible is the option? (e.g.) Timescale – design, procurement, implementation, testing, operation Technology – maturity, availability, expertise Integrated / smart functionality – extent of multi-operator acceptance, operation of stored value, revenue protection feasibility Operators – ability to roll out implementation Risks – existing track record of delivery from elsewhere	8
Existing Investment	To what extent does the option build on existing investment? (Readers on buses, rail pilot etc.)	4
Passengers	How attractive is the option likely to be to passengers? Are the desired high levels of take-up likely to be achieved by the product?	7
Political Acceptability	How does the option to meet stated political objectives for Smart & Integrated ticketing?	8

The weighting applied to each assessment criterion should reflect the strategic objectives for the scheme which are defined as part of the Strategic Case. For illustrative purposes, an indicative scoring matrix has been proposed for later amendment. This is designed to reflect a suggested relative weighting of the assessment factors as follows:

Table A9.2a – Success Factor Scoring

Assessment Criteria	Weighting (out of 10)
Strategic Fit	8
Ambition	5
Pre-conditions to delivery	9
Feasibility	8
Existing Investment	4
Passengers	7
Political Acceptability	9

Using these assessment factors, each option will be scored on the basis of the following sliding scale:

Table A9.2b –Success Factor Scoring

Range	Scoring for Assessment Criteria
0 – 2	Option falls significantly short of requirement.
3 – 4	Option fails to meet the requirement.
5 – 6	Option broadly meets the requirement.
7 – 8	Option exceeds the requirement.
9 – 10	Option significantly exceeds the requirement

Basic Options Scoring

An indicative scoring exercise has been carried out to give an early indication of the relative qualitative ranking of the three Glasgow-based investment options. The results for each option are presented in the Table A9.3 below:

Table A9.3 – Investment Option Scoring

Assessment Factor	Option 1 – Ambitious	Option 2 – Mid-Point	Option 3 – Safe
Strategic Fit	8	8	7
Ambition	9	8	6
Pre-conditions to delivery	1	2	3
Feasibility	1	3	4
Existing Investment	6	6	4
Passengers	6	6	5
Political Acceptability	9	8	7