Accessible travel can enable people to enjoy equal access to full citizenship, but this involves more than transport alone. It includes access to journey planning, information and support, clear unobstructed pathways, and having accessible toilets in and around our transport hubs.
Accessibility and inclusion are at the heart of our National Transport Strategy, sitting within the 'Reduces Inequalities' section, where we will provide fair access to services we need. They will be easy to use and affordable to all.
For more comprehensive and up to date information for disabled people, our delivery partners Disability Equality Scotland have developed and regularly update the Accessible Travel Hub.
This hub provides articles and information on accessible transport in Scotland, including the rules and responsibilities of transport providers.
Local licensing authorities who oversee taxi operators as well as taxi and private hire car drivers are required, by law, to meet certain accessibility related duties in order to ensure disabled people can access taxi services with the same freedom, choice, dignity and ease as others. To support this, the Scottish Government provide best practice guidance to drivers and licensing authorities reminding them of their duties. A third edition of this guidance was updated and published in May 2023, available on the Scottish Government website.