Smart Ferry Vouchers Equality Impact Assessment Results

Transport Scotland, as part of its modernisation of concessionary ticketing programme, is introducing smart ferry vouchers to eligible island residents who are national concessionary travel cardholders. An Equality Impact Assessment (EQIA) of this change was conducted across 2022 and 2023, and updated in 2026, to identify potential impacts on individuals with protected characteristics. The EQIA informed the approach Transport Scotland has taken with the design and introduction of the change so as to enhance positive impacts and remove or mitigate potential negative impacts. The results of this assessment are documented here.