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Customer Service Guide
Article
Ferry vouchers
ArticleResidents of the Western Isles, Orkney and Shetland who have a National Entitlement Card can also get two free return ferry journeys to the mainland each year
Thistle Assistance Programme
ArticleThe Thistle Assistance Card and App was developed to make using public transport easier for older people and those with disabilities or illness
Media Results
Concessionary travel consultation
ArticleFollowing the consultation on Free Bus Travel for Older and Disabled People and Modern Apprentices, there will be no change to the bus pass age of eligibility.
Information on other concessionary travel and discounted schemes
ArticleNon-bus concessions also delivered on the National Entitlement Card (NEC)
Reporting misuse of the Concessionary Travel Schemes
ArticleHow to report concerns about misuse of the Concessionary Travel Scheme for investigation
Use your National Entitlement Card on other transport modes
ArticleTravel on rail and subway using your NEC smartcard rather than needing separate smartcards or tickets
Our concessionary travel and smart ticketing privacy policy
ArticleOur privacy policy outlines how we use, store and share the personal information we hold about you in connection with our national concessionary travel schemes.
The Transport Scot Pass Collect app
ArticleThe Transport Scot Pass Collect app information.
Concessionary travel data
Article