Community Needs Assessment Methodology
Transport Scotland is currently developing the Islands Connectivity Plan, which will replace the Ferries Plan 2013-2022. Central to this will be a set of Community Needs Assessments. This paper shows the approach to conducting these Community Needs Assessments.
Contents
- Overview
- What is the purpose of this guidance paper?
- Who should use this guidance paper?
- Background and Context
- Step 1: Route Service Level
- Step 2: Analysis of connectivity provided by the current timetabled service
- Step 3: Analysis of the performance of the current service
- Route performance - reliability and punctuality
- Route carryings and capacity utilisation
- Step 4: Narrative and indicators around travel by island residents, visitors and the island supply-chain
- Island Context
- Ferry Service Role(s)
- Island resident regular day-to-day travel
- Evening Services
- Island resident more occasional travel
- Island supply-chain
- Tourism
- Through Traffic
- Output of Step 4
- Step 5: Gap analysis
- Step 6: Option generation and appraisal/business case scoping
- Option Generation
- Options Summary
- When should communities and stakeholders be engaged?
- Reporting
PDF version
Published Date
24 Sep 2025
Type
Mode of transport
Topic