Inclusive Design in Town Centres and Busy Street Areas
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Contents
1.1 Introduction and background
1.2 Research methodology
1.3 Research findings – inclusive engagement
1.4 Research findings – inclusive physical design measures
1.5 Principles and recommendations related to training
1.6 Conclusion
2.1 Background to the project
2.2 WSP inclusive design commission
2.3 Role of the client group
2.4 Role of the working group
2.5 Structure of the report
3. Overview of the research approach
3.1 Research aims and objectives
3.2 Research approach adopted
3.3 Approach to engagement with users and designers
3.4 Relationship between findings and recommendations
4. Literature review and key findings
4.1 Introduction
4.2 Overview of literature review
4.3 Assessment process
5. Inclusive engagement - research findings
5.1 Introduction
5.2 Overview of key findings
5.3 Inclusive engagement theme 1: stakeholder identification
5.4 Inclusive engagement theme 2: scale and nature of the engagement process
5.5 Inclusive engagement theme 3: accessible engagement
5.6 Inclusive engagement theme 4: maintaining a record
5.7 Inclusive engagement theme 5: establishing and maintaining a good working relationship
5.8 Alignment between findings and existing guidance
6. Principles and recommendation for inclusive engagement
6.1 Overview
6.2 Principle 1 (inclusive engagement)
6.3 Principle 2 (inclusive engagement)
6.4 Principle 3 (inclusive engagement)
6.5 Principle 4 (inclusive engagement)
6.6 Principle 5 (inclusive engagement)
6.7 Principle 6 (inclusive engagement)
6.8 Principle 7 (inclusive engagement)
6.9 Principle 8 (inclusive engagement)
6.10 Principle 9 (inclusive engagement)
7. Inclusive physical design measures - research findings
7.1 Introduction
7.2 Disabled street user focus group input ('FGD')
7.3 Designer, implementer and promoter input
7.4 Overview of the further research considered
7.5 Common themes identified - inclusive physical design measures
7.6 Alignment of key findings and messages with current guidance
7.7 Summary of inclusive physical design measures
8. Recommendations related to inclusive physical design measures
8.1 Introduction
8.2 Principle 10 (general principle – inclusive physical design measures)
8.3 Principle 11 (crossings – inclusive physical design measures)
8.4 Principle 12 (crossings – inclusive physical design measures)
8.5 Principle 13 (segregation – inclusive physical design measures)
8.6 Principle 14 (segregation – inclusive physical design measures)
8.7 Principle 15 (use of materials – inclusive physical design measures)
8.8 Principle 16 (obstructions / street clutter – inclusive physical design measures)
9. Recommendations related to training
9.1 Introduction
9.2 Findings from the research undertaken
9.3 Principles in relation to training
9.4 Recommendations in relation to training
9.5 Potential training approaches
10.1 Overview and methodology
10.2 Conclusions – inclusive engagement
10.3 Conclusions - inclusive physical design measures
10.4 Principles and recommendations related to inclusive engagement and inclusive physical design measures
10.5 Principles and recommendations related to training
Appendix A - Overview of literature review
Appendix B - Perspectives of Disabled Street Users on Inclusive Engagement
Appendix C - Perspectives of Disabled Street Users on Inclusive Physical Design
Appendix D - Designer, Implementer And Promoter Perspectives
Appendix F - Good Practice Examples of Inclusive Engagement
Appendix G - Equality Legislation Overview
Appendix H - Further Research Considered
Appendix I - Existing Guidance
Appendix J - Principles and recommendations on inclusive engagement
Appendix K - Principles and recommendations on physical design measures